Returned Merchandise Authorization (Rma) - Liquiflo H-Series Installation Operation & Maintenance

Liquiflo Installation, Operation & Maintenance Manual
1.4

Returned Merchandise Authorization (RMA)

If it is necessary to return the pump to the factory for service:
1 Contact your local Liquiflo distributor to discuss the return, obtain a Returned Merchandise Authorization
Number (RMA #) and provide the distributor with the required information. (see RMA Record below).
2 Clean and neutralize pump. Be sure no fluid remains in the containment can. Liquiflo is not
equipped to handle dangerous fluids.
3 Package the pump carefully and include the RMA # in a visible location on the outside surface of the
box. Always ship the outer magnet seperate from the pump assembly. Shipping outer magnet over top
of containment can will result in damage. If the pump is flanged, zip-tie the flanges together to prevent
the pipes from bending.
4 Ship pump to factory, freight prepaid.
Item(s) Returned
Serial Number(s)
Reasons for Return
Fluid(s) Pumped
Time in Service
NOTE: Pump must be cleaned and neutralized prior to shipment to the factory.
NOTE: Zip-tie flanges when applicable.
Returned Merchandise Authorization (RMA) Record
RMA #
NOTE: Ensure no fluid remains in the containment can.
Ensure no fluid remains in the containment can.
H&3-Series MAG-DRIVE Gear Pumps
Models H1F-H9F, 31F-39F & 311F
NOTE: Always ship outer magnet seperate from the
pump assembly. Shipping as shown above
will cause damage to the magnets.
7
(Supplied by Distributor)