Imagine communications Selenio 6800 Installation And Operation Manual page 35

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Appendix A
Communication and Control Troubleshooting Tips
Problem
The IP address of the frame has been forgotten.
Solution
Follow this procedure:
1 Remove the ETH6800+ module from the frame.
2 Select DIP switch 2 on the ETH6800+ module and slide the tab to the forward position.
This sets the ETH6800+ module to its default IP address of 192.168.100.250.
Figure A-2 ETH6800+ DIP Switch
3 Use CCS Navigator or the web browser to interface with the ETH6800+ module and then
set the desired IP address.
4 Set the DIP switch back to its normal position and then re-insert the module.
Problem
There is no Ethernet connection to the frame.
Solutions
Verify that the correct IP address is being used. If your are not certain, refer to the above

procedure to set to default IP.
Verify that the ethernet cable is the correct type (a crossover cable is required for direct

connection from a PC).
Verify the Link and Activity (left and right) status LEDS are active on the RJ-45

connector at the rear of the frame.
Verify the Status LED is lit and green on the ETH6800+ card, as viewed from the front

of the frame with the door open.
Verify that the security settings on the PC allow for connection to a frame (TCP port 80

and UDP ports 4000/4050 must be open).
Verify that the PC is configured for and can communicate on the desired subnet.

Slide this DIP switch tab
forward for default IP address