Table of Contents
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User's Guide
NSW Series
Nebula Cloud-Managed (PoE) Switch
Default Login Details
LAN IP Address
a configured static IP address
User name
Password
the NSW is registered with the
Copyright © 2018 Zyxel Communications Corporation
http://DHCP-assigned IP or
admin
Assigned by the NCC when
NCC.
or
1234
Version 3.00 Edition 1, 12/2018
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Table of Contents
Related Manuals for ZyXEL Communications NSW Series
Summary of Contents for ZyXEL Communications NSW Series
- Page 1 Default Login Details Version 3.00 Edition 1, 12/2018 LAN IP Address http://DHCP-assigned IP or a configured static IP address User name admin Password Assigned by the NCC when the NSW is registered with the NCC. 1234 Copyright © 2018 Zyxel Communications Corporation...
- Page 2 This User’s Guide shows how to manage the NSW devices remotely. Most features of these devices can be managed through Nebula Control Center. • More Information Go to support.zyxel.com to find other information on the NSW NSW Series User’s Guide...
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Page 3: Document Conventions
Icons Used in Figures Figures in this user guide may use the following generic icons. The NSW icon is not an exact representation of your device. Switch WiFi Server Internet Network Cloud Printer Desktop Computer Laptop NSW Series User’s Guide... -
Page 4: Table Of Contents
3.1.1 Gigabit Ethernet Ports ......................19 3.1.2 PoE ............................20 3.1.3 Combo Port ........................... 20 3.1.4 Transceiver Slots ........................21 3.2 Rear Panel ............................23 3.2.1 Power Connector ......................... 23 3.2.2 Kensington Lock ........................23 3.2.3 Grounding (NSW200-28P) ..................... 24 NSW Series User’s Guide... - Page 5 7.2.1 VLAN Details ......................... 41 7.3 VLAN Configuration ........................41 7.4 Configure a Static VLAN ......................42 7.5 Configure VLAN Port Setting ....................... 44 Chapter 8 Maintenance............................46 8.1 Overview ............................46 8.1.1 What You Can Do ......................... 46 NSW Series User’s Guide...
- Page 6 Chapter 10 Troubleshooting..........................55 10.1 Power, Hardware Connections, and LEDs ................55 10.2 NSW Access and Login ....................... 56 10.3 NSW Configuration ........................57 Appendix A Customer Support ....................... 59 Appendix B Legal Information ......................65 Index ..............................70 NSW Series User’s Guide...
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Page 7: Part I: User's Guide
User’s Guide... -
Page 8: Chapter 1 Introduction
H A P T E R Introduction 1.1 Overview This chapter introduces the main features and applications of the NSW. The NSW Series consists of the following models: • NSW100-10P • NSW100-10 • NSW100-28P • NSW100-28 • NSW200-28P The following is a hardware comparison table. -
Page 9: Applications
NSW’s port or connect other switches to the NSW. In this example, all computers can share high-speed applications on the server. To expand the network, simply add more networking devices such as switches, routers, computers, print servers etc. NSW Series User’s Guide... -
Page 10: Bridging Example
Gigabit Ethernet/mini-GBIC port on the NSW. Moreover, the NSW eases supervision and maintenance by allowing network managers to centralize multiple servers at a single location. Figure 3 Bridging Application NSW Series User’s Guide... -
Page 11: Ieee 802.1Q Vlan Application Examples
• Web Configurator. Use this to troubleshoot the NSW if it cannot connect to the NCC. Manage some basic NSW settings using a (supported) web browser. See Chapter 4 on page • FTP. Use FTP for firmware upgrades. See Section 8.5.1 on page NSW Series User’s Guide... -
Page 12: Good Habits For Managing The Nsw
• Change the NSW’s password through the NCC occasionally. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters. • Write down the password and put it in a safe place. NSW Series User’s Guide... -
Page 13: Hardware Installation And Connection
Attach the rubber feet to each corner on the bottom of the NSW. These rubber feet help protect the NSW from shock or vibration and ensure space between devices when stacking. Note: Do NOT block the ventilation holes. NSW Series User’s Guide... -
Page 14: Mounting The Nsw On A Rack
Position a mounting bracket on one side of the NSW, lining up the four screw holes on the bracket with the screw holes on the side of the NSW. Figure 6 Attaching the Mounting Brackets (NSW100-10P and NSW100-10) NSW Series User’s Guide... -
Page 15: Mounting The Nsw On A Rack
Position a mounting bracket (that is already attached to the NSW) on one side of the rack, lining up the two screw holes on the bracket with the screw holes on the side of the rack. Figure 8 Mounting the NSW on a Rack (NSW100-10P and NSW100-10) NSW Series User’s Guide... -
Page 16: Wall Mounting (Nsw100-10 Only)
Distance between holes 135mm Masonry Plug 3.5mm self-tapping screw Do the following to attach your NSW to a wall. Insecure mounting may damage the device or cause injury. ZyXEL is not responsible for damages incurred by insecure wall-mounting. NSW Series User’s Guide... - Page 17 The following are dimensions of a self-tapping screw and masonry plug used for wall mounting. All measurements are in millimeters (mm). NSW Series User’s Guide...
- Page 18 Chapter 2 Hardware Installation and Connection Figure 11 Masonry Plug and 3.5 mm Self-Tapping Screw NSW Series User’s Guide...
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Page 19: Chapter 3 Hardware Panels
This chapter describes the front panel and rear panel of the Switch and shows you how to make the hardware connections. Table 1 on page 8, for detailed information about port features of the NSW Series. 3.1 Front Panel The following figures show the front panels of the NSW. -
Page 20: Poe
• 10/100/1000 Mbps Gigabit Ports - Connect these ports to high-bandwidth backbone network Ethernet switches using 1000BASE-T compatible Category 5/5e/6 copper cables. • Transceiver Slots - Use SFP in these slots for connections to backbone Ethernet switches. NSW Series User’s Guide... -
Page 21: Transceiver Slots
Press the transceiver firmly until it clicks into place. The NSW automatically detects the installed transceiver. Check the LEDs to verify that it is functioning properly. Close the transceiver’s latch (latch styles vary). Connect the fiber optic cables to the transceiver. NSW Series User’s Guide... - Page 22 Remove the fiber optic cables from the transceiver. Open the transceiver’s latch (latch styles vary). Pull the transceiver out of the slot. Figure 20 Removing the Fiber Optic Cables Figure 21 Opening the Transceiver’s Latch Example Figure 22 Transceiver Removal Example NSW Series User’s Guide...
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Page 23: Rear Panel
“K”. Attach a lock-and-cable from the Kensington lock to a permanent object, such as a pole, to secure the Zyxel Device in place and prevent theft. NSW Series User’s Guide... -
Page 24: Grounding (Nsw200-28P)
NSW cannot connect to the Nebula Control Center. If the system LED is blinking green while the Locator LED is a steady blue, the NSW is not registered to the Nebula Control Center. The power is off or the system is not ready/malfunctioning. NSW Series User’s Guide... - Page 25 The port is transmitting or receiving data at 100 Mbps. 28P/NSW100-28) This link is disconnected. LNK/ACT The following table is for NSW200-28P. Table 4 LED Descriptions for NSW200-28P COLOR STATUS DESCRIPTION Green The system is turned on. The system is off or has failed. NSW Series User’s Guide...
- Page 26 The port has a successful 1000 Mbps connection. Blinking The port is transmitting or receiving data at 1000 Mbps. Blue The port has a successful 10 Gbps connection. Blinking The port is transmitting or receiving data at 10 Gbps. This link is disconnected. NSW Series User’s Guide...
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Page 27: Part Ii: Technical Reference
Technical Reference... -
Page 28: The Web Configurator
NCC when the NSW is registered with the NCC or 1234. The date and time display as shown if you have not configured a time server nor manually entered a time and date in the General Setup screen. NSW Series User’s Guide... -
Page 29: The Status Screen
NSW that stays the same even if the NSW’s power is turned off. D - Click this link to go to the status page of the NSW. E - Click this link to log out of the web configurator. NSW Series User’s Guide... -
Page 30: Saving Your Configuration
Click the Save link in the upper right hand corner of the web configurator to save your configuration to nonvolatile memory. Nonvolatile memory refers to the NSW’s storage that remains even if the NSW’s power is turned off. NSW Series User’s Guide... -
Page 31: Switch Lockout
Figure 30 Web Configurator: Logout Screen 4.8 Help The web configurator’s online help has descriptions of individual screens and some supplementary information. Click the Help link from a web configurator screen to view an online help description of that screen. NSW Series User’s Guide... -
Page 32: Chapter 5 Status
This field displays how long the NSW has been running since it last restarted or was turned on. Time Login Timeout This field displays how many minutes a management session can be left idle before the session times out. After it times out you have to log in with your password again. NSW Series User’s Guide... - Page 33 This field displays the IP address of the NSW’s default gateway. 0.0.0.0 means no gateway is Gateway assigned. IP Setup Click the link to go to the Basic Setting > IP Setup screen. Quick Links This section provides shortcut links to a specific configuration screens. NSW Series User’s Guide...
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Page 34: Chapter 6 Basic Setting
(Section 6.3 on page 36) to configure the NSW IP address, default gateway device, and the management VLAN ID. Carefully manage the IP address of the NSW Series to ensure management connectivity with the NCC. • Use the Port Setup screen (Section 6.4 on page... - Page 35 You may choose the temperature unit (Centigrade or Fahrenheit) in this field. Temperature BOARD, MAC and PHY refer to the location of the temperature sensors on the NSW printed circuit board. Current This shows the current temperature at this sensor. NSW Series User’s Guide...
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Page 36: Ip Setup
Configure them so that the NSW can access the Internet through the gateway/ router in the network. Once the NSW can connect to the Internet, it can be managed by the NCC after registration. Figure 33 Basic Setting > IP Setup NSW Series User’s Guide... -
Page 37: Port Setup
Click Cancel to reset the fields to your previous configuration. 6.4 Port Setup Use this screen to configure the NSW port settings. Click Basic Setting > Port Setup in the navigation panel to display the configuration screen. NSW Series User’s Guide... - Page 38 Name Enter a descriptive name that identifies this port. You can enter up to 64 alpha-numerical characters. Note: Due to space limitation, the port name may be truncated in some web configurator screens. NSW Series User’s Guide...
- Page 39 Save link on the top navigation panel to save your changes to the non-volatile memory when you are done configuring. Cancel Click Cancel to begin configuring this screen afresh. NSW Series User’s Guide...
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Page 40: Chapter 7 Vlan
VLAN(s) in the list below. Leave this field blank and click Search to display all VLANs configured on the NSW. The Number of This is the number of VLANs configured on the NSW. VLAN NSW Series User’s Guide... -
Page 41: Vlan Details
This field shows how this VLAN was added to the NSW. Static: added as a permanent entry 7.3 VLAN Configuration Use this screen to view IEEE 802.1Q VLAN parameters for the NSW. Click Advanced Application > VLAN > VLAN Configuration to see the following screen. NSW Series User’s Guide... -
Page 42: Configure A Static Vlan
You can also tag all outgoing frames (that were previously untagged) from a port with the specified VID. Use this screen to configure a static VLAN for the NSW. Click the Static VLAN Setup link in the VLAN Configuration screen to display the screen as shown next. NSW Series User’s Guide... - Page 43 Select Normal for the port to dynamically join this VLAN group using GVRP. This is the default selection. Select Fixed for the port to be a permanent member of this VLAN group. Tagging Select TX Tagging if you want the port to tag all outgoing frames transmitted with this VLAN Group ID. NSW Series User’s Guide...
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Page 44: Configure Vlan Port Setting
Use the VLAN Port Setup screen to configure the static VLAN settings on a port. Click the VLAN Port Setup link in the VLAN Configuration screen. Figure 39 Advanced Application > VLAN > VLAN Configuration > VLAN Port Setup NSW Series User’s Guide... - Page 45 Save link on the top navigation panel to save your changes to the non-volatile memory when you are done configuring. Cancel Click Cancel to begin configuring this screen afresh. NSW Series User’s Guide...
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Page 46: Chapter 8 Maintenance
Click Click Here to go to the Firmware Upgrade screen. Upgrade Erase Running- Click Click Here to remove the running configuration on the NSW. The username, password, Configuration system logs and memory logs are not removed. NSW Series User’s Guide... -
Page 47: Erase Running-Configuration
Alternatively, click Save on the top right-hand corner in any screen to save the configuration changes to the current configuration. Note: Clicking the Apply or Add button does NOT save the changes permanently. All unsaved changes are erased after you reboot the NSW. NSW Series User’s Guide... -
Page 48: Reboot System
NCC. Make sure you have downloaded (and unzipped) the correct model firmware and version to your computer before uploading to the device. NSW Series User’s Guide... - Page 49 Save link on the top navigation panel to save your changes to the non-volatile memory when you are done configuring. Cancel Click Cancel to begin configuring this screen afresh. Firmware Choose to upload the new firmware to (Firmware) 1 or (Firmware) 2. NSW Series User’s Guide...
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Page 50: Tech-Support
Click Download to see the Mbuf (Memory Buffer) log report. The log includes Mbuf over threshold information. This log report is stored in flash (permanent) memory. Click Download to see the Read Only Memory (ROM) log report. This report is stored in flash memory. NSW Series User’s Guide... -
Page 51: Technical Reference
Be sure to upload the correct model firmware as uploading the wrong model firmware may damage your device. 8.5.3 FTP Command Line Procedure Launch the FTP client on your computer. Enter open, followed by a space and the IP address of your NSW. NSW Series User’s Guide... -
Page 52: Gui-Based Ftp Clients
Transfer files in either ASCII (plain text format) or in binary mode. Configuration and firmware files should be transferred in binary mode. Initial Remote Directory Specify the default remote directory (path). Initial Local Directory Specify the default local directory (path). NSW Series User’s Guide... -
Page 53: Chapter 9 Diagnostic
IP Address/Host Type the IP address or host name of a device that you want to ping in order to test a Name connection. Click Ping to have the NSW ping the IP address. Trace Route Test NSW Series User’s Guide... - Page 54 Enter the IP address or host name of a device to which you want to perform a traceroute. Name Click Trace Route to have the NSW perform the traceroute function. This determines the path a packet takes to the specified device. NSW Series User’s Guide...
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Page 55: Chapter 10 Troubleshooting
Check the hardware connections. See Section 10.1 on page Inspect your cables for damage. Contact the vendor to replace any damaged cables. Disconnect and re-connect the power adaptor or cord to the NSW. If the problem continues, contact the vendor. NSW Series User’s Guide... -
Page 56: Nsw Access And Login
NSW, skip this step.) Reset the device to its factory defaults, and try to access the NSW with the default IP address. See Section 4.6 on page If the problem continues, contact the vendor. NSW Series User’s Guide... -
Page 57: Nsw Configuration
• Make sure you are using the correct web browser. Browsers supported are: • Firefox 21 or later • Chrome 26.0 or later • IE 10 or later • Internet Explorer 9.0 or later • Safari 6.0 or later I cannot log into the NCC portal. NSW Series User’s Guide... - Page 58 • Open your web browser and go to https://portal.myzyxel.com. Sign in with the correct email and password. Click Not a Member Yet if you don't have a myZyxel.com account and create an account. • Then go to https://nebula.zyxel.com using a supported web browser. NSW Series User’s Guide...
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Page 59: Appendix A Customer Support
• Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • http://www.zyxel.cn India • Zyxel Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •... - Page 60 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • Zyxel Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • Zyxel Deutschland GmbH • http://www.zyxel.de Belarus • Zyxel BY • http://www.zyxel.by...
- Page 61 Appendix A Customer Support Belgium • Zyxel Communications B.V. • http://www.zyxel.com/be/nl/ • http://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • http://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • http://www.zyxel.cz Denmark • Zyxel Communications A/S • http://www.zyxel.dk Estonia • Zyxel Estonia • http://www.zyxel.com/ee/et/ Finland •...
- Page 62 • Zyxel Communications Poland • http://www.zyxel.pl Romania • Zyxel Romania • http://www.zyxel.com/ro/ro Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • Zyxel Communications ES Ltd • http://www.zyxel.es Sweden • Zyxel Communications • http://www.zyxel.se Switzerland •...
- Page 63 Appendix A Customer Support • http://www.zyxel.ch/ Turkey • Zyxel Turkey A.S. • http://www.zyxel.com.tr • Zyxel Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com Latin America Argentina • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Brazil • Zyxel Communications Brasil Ltda.
- Page 64 Appendix A Customer Support North America • Zyxel Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za NSW Series User’s Guide...
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Page 65: Appendix B Legal Information
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved. - Page 66 PRODUCT COMPLIES WITH 21 CFR 1040.10 AND 1040.11. (for products with mini-GBIC slots or laser products, such as fiber-optic transceiver and GPON products) • • APPAREIL À LASER DE CLASS 1 (for products with mini-GBIC slots or laser products, such as fiber-optic transceiver and GPON products). NSW Series User’s Guide...
- Page 67 • 雷雨天氣時，不要安裝，使用或維修此設備。有遭受電擊的風險。 • 切勿重摔或撞擊設備，並勿使用不正確的電源變壓器。 • 若接上不正確的電源變壓器會有爆炸的風險。。 • 請勿隨意更換產品內的電池。 • 如果更換不正確之電池型式，會有爆炸的風險，請依製造商說明書處理使用過之電池。 • 請將廢電池丟棄在適當的電器或電子設備回收處。 • 請勿將設備解體。 • 請勿阻礙設備的散熱孔，空氣對流不足將會造成設備損害。 • 請插在正確的電壓供給插座 ( 如 : 北美 / 台灣電壓 110V AC，歐洲是 230V AC)。 • 假若電源變壓器或電源變壓器的纜線損壞，請從插座拔除，若您還繼續插電使用，會有觸電死亡的風險。 • 請勿試圖修理電源變壓器或電源變壓器的纜線，若有毀損，請直接聯絡您購買的店家，購買一個新的電源變壓器。 • 請勿將此設備安裝於室外，此設備僅適合放置於室內。 • 請勿隨一般垃圾丟棄。 NSW Series User’s Guide...
- Page 68 North American products. Trademarks ZyNOS (Zyxel Network Operating System) and ZON (Zyxel One Network)are registered trademarks of Zyxel Communications, Inc. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
- Page 69 This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. NSW Series User’s Guide...
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Page 70: Index
Gigabit ports contact information copyright customer support hardware installation hardware monitor hardware overview default Ethernet settings default IP NSW Series User’s Guide... - Page 71 Telnet. See command interface. using the command interface. See command interface. MDIX (Media Dependent Interface Crossover) Media Access Control save configuration 30, 47 mounting brackets Small Form-factor Pluggable (SFP) static VLAN control tagging NSW Series User’s Guide...
- Page 72 MultiSource Agreement (MSA) transceivers installation removal user name default ventilation holes 37, 41 VLAN number of VLANs port number port settings PVID static VLAN status 40, 41 trunking VLAN number VLAN trunking NSW Series User’s Guide...