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Operating Instructions
Table 3-3
Troubleshooting Processing Errors by Symptom — continued
Symptom
No IP Connection
displayed on Control Panel.
No Card in Slot displayed
on Control Panel.
Feature Missing displayed
on Control Panel.
Channel input level not being
displayed on PPM meters.
Session will not start
OPT-SW-LM-MS (V2.9)
Error/Condition
Frame with host card (target
frame) not visible to Control
Panel.
Host card(s) not present or in
wrong slot/frame.
Audio Loudness Meter feature
option is not activated on host
card(s) selected by the Control
Panel Audio Loudness Meter
option configuration file.
Channels not routed on Control
Panel as expected.
Automated triggering
erroneously engaged
AUDIO LOUDNESS METER OPTION (+LM-C, +LM-P) MANUAL SUPPLEMENT
Corrective Action
Make certain intended target frame is properly
connected to network.
Note: Host card frame must be set for static IP
address. If set for DHCP, address change
will not be recognized by Audio Loudness
Meter configuration file.
Make certain host card(s) is in frame /slot
location as specified in Control Panel Audio
Loudness Meter option configuration file.
Note: Host card frame must be set for static IP
address. If set for DHCP, address change
will not be recognized by Audio Loudness
Meter configuration file.
The host card selected by the configuration file
must have the Audio Loudness Meter feature
activated in order for the card to report data to
the Control Panel.
Make certain designated card has this feature
activated. Check for presence of the feature in
DashBoard™ by going to the Licensable
Features tab; the feature is indicated by
Audio Metering appearing in this pane when
the tab is selected.
Note: Audio Loudness Meter feature resides in
the host card. If the card is replaced (even
with a same-model card), the feature
requires reactivation in the replacement
card before it can provide the feature.
Check channel routing as described in Setting
Up the Audio Loudness Meter (p. 3-6).
If automated triggering (signal-level or timecode
based) is not intended, make certain
Automated Triggering is set to Disabled.
(menu):
0 This Control Panel >
(submenu): 4 Loudness Meter Automated Triggering >
- Disabled
Troubleshooting
3-23
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