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3
Troubleshooting
Table 3-3
Troubleshooting Processing Errors by Symptom
Symptom
Control does not respond to
changed settings
No Data displayed on Control
Panel.
3-22
Because the Audio Loudness Meter option is installed on a currently
up-and-running Control Panel and host card, installation is very
straightforward with typically no changes being performed on the Control
Panel and host card other than installation and configuration of this option.
Therefore, common basic checks and general/network troubleshooting
information referring specifically to the Control Panel and host card and its
frame are not duplicated here; these items should be checked as applicable. If
the Control Panel or functions in this option do not seem to be responding,
always first check network connectivity of the host card frame and Control
Panel in accordance with the Troubleshooting sections of the manuals listed
below.
•
Refer to Product Manual that came with your OGCP-9000 or
WinOGCP Control Panel for Control Panel troubleshooting
information (including network troubleshooting).
•
Refer to Reference Guide "Remote Control User Guide" (PN
9000RCS-RM) for networked frame troubleshooting information.
•
Refer to the Product Manual for the host card for card operating,
signal validity checks, and network connectivity checks.
Errors or unusual operation of this option are typically related to one or more
parameters not being set as expected or required. Information to help isolate
these type of errors is provided below.
Error/Condition
Lock icon
indicates
changes cannot be made at
this time. This is typically
displayed if changes are
attempted while a session is
running.
Host card associated with
Control Panel/Audio Loudness
Meter option not receiving
intended video/audio signal.
AUDIO LOUDNESS METER OPTION (+LM-C, +LM-P) MANUAL SUPPLEMENT
Corrective Action
Stop session, then change setting.
Using the Control Panel, DashBoard™ or card
edge indicators, make certain host card is
receiving intended signal (for example, if
embedded channels are being fed to the Audio
Loudness Meter, make certain SDI input is
present and card DashBoard Audio Input
Controls tab shows audio present for intended
channels).
Troubleshooting
OPT-SW-LM-MS (V2.9)
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