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Customer Support
Contact the Comtech EFData Customer Support Department for:
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A Customer Support representative may be reached at:
Comtech EFData
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
(480) 333-2200 (Main Comtech EFData Number)
(480) 333-4357 (Customer Support Desk)
(480) 333-2161 FAX
or, E-Mail can be sent to the Customer Support Department at:
service@comtechefdata.com
Contact us via the web at www.comtechefdata.com.
To return a Comtech EFData product (in-warranty and out-of-warranty) for repair or
replacement:
1. Request a Return Material Authorization (RMA) number from the Comtech
2. To ensure that the product is not damaged during shipping, pack the product in
3. Ship the product back to Comtech EFData. (Shipping charges should be prepaid.)
For more information regarding the warranty policies, see Warranty Policy, p. xiv.
ii
Product support or training
Information on upgrading or returning a product
Reporting comments or suggestions concerning manuals
EFData Customer Support Department.
Be prepared to supply the Customer Support representative with the model
number, serial number, and a description of the problem.
its original shipping carton/packaging.
Rev. 3
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