Tektronix AFG31000 Series User Manual page 3

Warranty
Tektronix warrants that the product will be free from defects in materials and workmanship for a
period of three (3) years from the date of original purchase from an authorized Tektronix distributor. If
the product proves defective during this warranty period, Tektronix, at its option, either will repair the
defective product without charge for parts and labor, or will provide a replacement in exchange for the
defective product. Batteries are excluded from this warranty. Parts, modules and replacement
products used by Tektronix for warranty work may be new or reconditioned to like new performance.
All replaced parts, modules and products become the property of Tektronix.
In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the
expiration of the warranty period and make suitable arrangements for the performance of service.
Customer shall be responsible for packaging and shipping the defective product to the service center
designated by Tektronix, shipping charges prepaid, and with a copy of customer proof of purchase.
Tektronix shall pay for the return of the product to Customer if the shipment is to a location within the
country in which the Tektronix service center is located. Customer shall be responsible for paying all
shipping charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this
warranty a) to repair damage resulting from attempts by personnel other than Tektronix
representatives to install, repair or service the product; b) to repair damage resulting from improper
use or connection to incompatible equipment; c) to repair any damage or malfunction caused by the
use of non-Tektronix supplies; or d) to service a product that has been modified or integrated with
other products when the effect of such modification or integration increases the time or difficulty of
servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF
ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE
SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS
WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER
TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.
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