Saturn 2007 AURA Green Line Hybrid Owner's Manual page 379

•
Trip Interruption Benefits and Assistance
(Canada only): In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from the original point of
departure, you might qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night),
and (C) alternate ground transportation
(maximum of $40/day). This benefit is to assist
you with some of the unplanned expense
you may incur while waiting for your vehicle
to be repaired.
Pre-authorization, original detailed receipts,
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for
trip interruption expense assistance.
•
Alternative Service (Canada only): There
could be times when Roadside Assistance
cannot provide timely assistance. Your advisor
may authorize you to secure local emergency
road service, and you will be reimbursed up
to $100 upon submission of the original receipt
to Roadside Assistance.
In many instances, mechanical failures may be
covered. However, any cost for parts and labor
for non-warranty repairs are the responsibility
of the driver.
Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Calling for Assistance
For prompt and efficient assistance when
calling, please provide the following to the
Roadside Assistance Representatives:
•
Your name, home address, and home
telephone number
•
Telephone number of your location
•
Location of the vehicle
•
Model, year, color, and license plate
number of the vehicle
•
Odometer reading, Vehicle Identification
Number (VIN) and delivery date of
the vehicle
•
Description of the problem
379