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TROUBLE SHOOTING
Most cordless telephone problems can be corrected quickly and easily -- without service. If you
experience difficulties, try the suggestions below before taking your telephone for service.
If the phone doesn't work at all
The link between handset and base may be lost. See page 12 to register the handset again.
AC adaptor may not be plugged into the wall outlet or base station.
Telephone line may not be connected.
Handset battery may be extremely low. When the battery icon
Handset may be too far from the base station. Move closer.
The operating range seems shorter
Handset battery may need to recharge.
Check the base station location for interfering objects.
Handset battery life or standby time seems shorter
Battery may not be fully charged, due to dirty contact points. Wipe with a soft cloth.
Handset battery may have been repeatedly recharged before being fully exhausted.
Try battery refresh.
Battery may need to be replaced.
Incoming calls do not ring on the handset
Handset may be too far from the base station. Move closer.
Check the handset ringer setting. The ringer may have been set to OFF.
Check and make sure the handset battery is installed properly.
The link between handset and base may be lost. See page 12 to register the handset again.
Nothing is displayed after re-install/replace of batteries
Battery is too weak to operate. Recharge the battery for 15 hours.
Reception is noisy (interference, hum or static)
Base station may be too close to electrical equipment. Try another location.
Handset may be too close to large metal object(s). Move to another location or change the
direction while using handset.
Causes of poor reception
Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction can shield radio signals.
You are too close to appliances such as microwaves, stoves, computers, etc.
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into an AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You are out of range of the base.
If the phone still does not work
Reset the base station and the handset as follows:
1.
Disconnect the AC adaptor and then reconnect the AC adaptor to reset the base station.
2.
Disconnect and then reconnect the handset battery.
3.
See page 12 to register the handset again.
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Cleaning the contact points
To ensure the handset battery charges properly, clean the contact points on the handset and
base station once a month with a soft cloth.
is empty, recharge the battery.
NOTE:
Do not use any liquid or solvent.
To keep your telephone working and looking good, follow these guidelines:
MAINTENANCE
Contact points
Avoid putting the phone near heating appliances and devices that generate electrical noise
(for example, motors or fluorescent lamps).
Do not expose to direct sunlight or moisture.
Avoid dropping the phone, and other rough treatment to the phone.
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will damage the finish.
Periodically clean the charge contacts on the handset and base with a soft cloth.
Retain the original packaging in case you need to ship the phone at a later date.
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