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Sanyo CAS-D6325 Instruction Manual

Dect 6.0 cordless telephone with answering system & caller id
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DECT 6.0 Cordless Telephone
with Answering System & Caller ID
Charge the handset battery pack for a full 15-20 hours
before using your cordless handset for the first time.
UC590EH.indd EA
UC590EH.indd EA
SANYO Canada Inc.
8/19/2008 11:38:54 AM
8/19/2008 11:38:54 AM


Table of Contents

Summary of Contents for Sanyo CAS-D6325

  • Page 1 Answering System & Caller ID IMPORTANT Charge the handset battery pack for a full 15-20 hours before using your cordless handset for the first time. UC590EH.indd EA UC590EH.indd EA CAS-D6325 SANYO Canada Inc. 8/19/2008 11:38:54 AM 8/19/2008 11:38:54 AM...
  • Page 2: Introduction

    Introduction Congratulations on your purchase of the CAS-D6325 cordless telephone from SANYO. This phone is designed for reliability, long life, and outstanding performance utilizing the latest in DECT 6.0 technology. Note: Some illustrations in this manual may differ from the actual unit for explanation purposes.
  • Page 3: Table Of Contents

    CONTENTS Introduction ...inside front cover Features ...inside front cover CONTENTS ...E1 Checking the Package Contents ... E3 Terminology Used in this Manual ... E3 Manual Conventions... E3 Parts of the Phone ... E4 GETTING STARTED...E6 Installing the Phone ... E6 Using the Interface ...
  • Page 4 Cleaning the Battery Contacts ... E46 Low Battery Alert ... E46 Troubleshooting ... E47 Weak or Hard to Hear Audio ... E51 Technical Information ... E52 THE SANYO COMFORT WARRANTY ...E54 SOS HELP LINE ...E55 8/19/2008 11:38:55 AM 8/19/2008 11:38:55 AM...
  • Page 5: Checking The Package Contents

    Checking the Package Contents Make sure you have received the following items in the package. • Base unit (1) • Rechargeable batteries (5) • Chargers (4) • Belt clips (5) • Handsets (5) • AC adapters (5) Terminology Used in this Manual Standby The handset is not in use.
  • Page 6: Parts Of The Phone

    Parts of the Phone Handset UC590EH.indd E4 UC590EH.indd E4 1. Headset jack cover 2. Belt clip hole 3. Speaker 4. Handset battery compartment 5. new message LED 6. Handset earpiece 7. LCD display 8. CLEAR/INT’COM key key (up) 10. /FLASH key (talk/flash) key (phonebook/left) 12.
  • Page 7 Base 23. Base charging contacts 24. CHARGE LED 25. Base microphone 26. Base speaker 27. VOLUME +/- keys 28. message counter LED 29. GREET key (record/select greeting) key (skip) UC590EH.indd E5 UC590EH.indd E5 key (delete) key (play/stop) 33. FIND HS key (find handset) key (repeat) 35.
  • Page 8: Getting Started

    Keep both the base and handset antennas free of obstruction. • When the handset is not in use, place the handset in an upright position. • Metal and reinforced concrete may affect cordless telephone performance. UC590EH.indd E6 UC590EH.indd E6 Avoid heat sources, such...
  • Page 9 STARTED Installing the Battery IMPORTANT Use only the SANYO rechargeable battery pack supplied with your cordless telephone. Press in on the handset battery case cover (use the finger indention for a better grip) and slide the cover downward to remove.
  • Page 10 IMPORTANT • Use only the supplied SANYO AC adapter. Do not use any other AC adapter. • Do not place the power cord so that it creates a trip hazard or where it could become damaged and create a fire or electrical hazard.
  • Page 11 Place the handset in the charger with the LCD screen facing forward. Charge the handset battery pack for at least 15-20 hours before using your new cordless telephone for the first time. Connecting to the Phone Line Once the battery pack is fully charged, connect the telephone cord to the TEL LINE jack.
  • Page 12 GETTING STARTED Changing the Dial Mode Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most base networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you will need to change your phone’s dial mode.
  • Page 13 GETTING STARTED Plug the AC adapter into a standard 120V AC wall outlet. Plug the modular cord into the TEL LINE jack. Route the modular cord through the hole of the wall mount bracket as shown. Plug the modular cord into the telephone wall jack. Align the mounting slots on the base with the mounting posts on the wall.
  • Page 14: Using The Interface

    GETTING STARTED the Interface Using Reading the Display In standby Handset ID and banner Number of new Caller ID calls received The ringer off icon indicates that the ringer is turned off. The voice mail icon appears when you have messages waiting in your voice mailbox. The privacy icon appears when the Privacy Mode is turned on.
  • Page 15 GETTING STARTED Using the Four-way Function Key Your handset has a four-way function key that allows you to move the cursor or pointer on the display and access the most commonly used features at the touch of a button. By moving this key to the left, you open the phonebook.
  • Page 16 GETTING STARTED Entering Text from Your Handset You can use the number keypad on your handset to enter text by referring to the letters printed on each number key. When you press the number key in a text entry field, the phone displays the first letter printed on the number key. Press the number key twice to display the second letter and three times to display the third.
  • Page 17: Using Multiple Bases

    Using Multiple Bases The handsets supplied with your phone can be registered to a total of four different CAS-D6325 bases. Once your handset is registered to more than one base, you can set the handset to search automatically the available base, or you can select manually which base the handset should connect to (for example, if you have one base with an answering machine, you can tell the handset to connect that base to check messages).
  • Page 18: Selecting A Language

    GETTING STARTED Selecting the Base When your handset is registered to another base, it will automatically connect to the base. A base ID (that is for the handset only) will be assigned in the order of registration. You can either select a base you want to use manually, or set to AUTO.
  • Page 19: Activating Personal Ring

    GETTING STARTED Activating Personal Ring You can assign special ring tones to anyone in your phonebook. When your phone gets a call, it looks up the Caller ID information in your phonebook. If you’ve assigned a personal ring to a specific number, the selected ring will sound so you know who is calling.
  • Page 20: Changing The Handset Banner

    GETTING STARTED Press MENU/SELECT. Select the GLOBAL SETUP menu, and then the CID/PHBK MATCH submenu. Move the cursor to select ON or OFF . Press MENU/SELECT. You will hear a confirmation tone. Changing the Handset Banner Each handset will display a banner name once it is registered to the base. The default banner is Handset #1, Handset #2, etc.
  • Page 21: Activating Auto Talk

    GETTING STARTED Press MENU/SELECT. Select the HANDSET SETUP menu, and then the RINGER TONES submenu. Move the cursor to select a ring tone. As each ring tone is highlighted, you will hear a sample. When you hear the tone you want to use, press MENU/SELECT. You will hear a confirmation tone. Activating Auto Talk Auto Talk allows you to answer the phone simply by picking up the handset from the cradle.
  • Page 22: Setting Up The Phonebook

    SETTING UP THE PHONEBOOK Your handset can store up to seventy names and numbers in your phonebook. When the phonebook entries are full, you will hear a beep and MEMORY FULL appears. You cannot store any additional names and numbers unless you delete some of the existing ones.
  • Page 23: Finding A Phonebook Entry

    SETTING UP THE PHONEBOOK Assign a personal ring tone for this entry (PERSONAL RING). You can attach a special ring tone to each phonebook entry; the phone will use this ring tone when this person calls. Use tone options ( see Selecting a Ring Tone on page E18 for a complete list of ring tones). As you scroll through the tones, you will hear a sample of each tone.
  • Page 24: Storing Caller Id Or Redial Numbers In The Phonebook

    SETTING UP THE PHONEBOOK Storing Caller ID or Redial Numbers in the Phonebook You can store Caller ID records or redial numbers in the phonebook so you can use them later. Go to the Caller ID or redial list and select the number you want to store. (If the Caller ID information did not include the number, then you will not be able to store it.) When the phone is in standby, press to scroll through the Caller ID records or redial numbers.
  • Page 25: Copying Phonebook Entries To Another Handset

    SETTING UP THE PHONEBOOK To delete all phonebook entries: When the phone is in standby, press Press MENU/SELECT, and then select DELETE ALL. DELETE ALL? appears in the display. Move the cursor to select YES. Press MENU/SELECT. You will hear a confirmation tone, and DELETED! appears in the display.
  • Page 26: Using Your Phone

    USING YOUR PHONE From a cordless handset Pick up the handset from the cradle. Press /FLASH. Listen for the dial tone. Dial the number. Making a call Pick up the handset from the cradle. Dial the number. Press /FLASH. Pick up the handset. (If Auto Talk is on, the phone will answer when you pick up the Answering handset from the cradle.)
  • Page 27: Chain Dialing From The Phonebook

    USING YOUR PHONE Chain Dialing from the Phonebook You can use the phonebook entries to store a group of numbers (up to twenty digits) that you may need to enter once your call connects. Dial the number normally. After the call connects, press to select the phonebook entry that contains the digits you want to send.
  • Page 28: Finding A Lost Handset

    USING YOUR PHONE Adjusting the Speaker Volume Handset Speakerphone: You can choose from six volume levels for the handset speakerphone. To adjust the speaker volume while on a speakerphone call, press Base Speaker: You can choose from ten volume levels for the base speaker. To adjust the speaker volume while call screening or playing messages, press VOLUME + (to make it louder) or VOLUME - (to make it softer).
  • Page 29: Using Hold, Conference And Transfer

    USING YOUR PHONE Using Hold, Conference and Transfer Placing a Call on Hold During a call, press CLEAR/INT’COM on the handset to place the caller on hold. If you leave a caller on hold for more than ten seconds, the display screen will read, Line On Hold. To return to the party on hold, press /FLASH or Notes: •...
  • Page 30: Privacy Mode

    USING YOUR PHONE Note: • Once the call is on hold, any handset can pick up the call, not just the handset you are paging. When another handset accepts the transferred call, you will be disconnected. If you want to rejoin the call, press /FLASH again or Note: •...
  • Page 31: Using The Intercom

    USING YOUR PHONE Using the Intercom You can use the intercom to talk to another handset without using the phone line. The handsets must be currently registered to the same base ( see page E16 ). Making an Intercom Page When the phone is in standby, press CLEAR/INT’COM.
  • Page 32: Muting The Ringer (One Call Only)

    USING YOUR PHONE Muting the Ringer (One call only) While the phone is ringing, press on the handset or again on the next call. Muting the Microphone Mute turns off the microphone so the caller can’t hear you. This only works while you are on a call. /MUTE.
  • Page 33: Tone Dialing Switch Over

    USING YOUR PHONE Tone Dialing Switch Over If your phone is set to pulse dialing, you can temporarily switch to tone dialing after the call connects. This feature is useful when you need tone dialing to use automated menu systems, such as telephone bank tellers, telephone prescription refills, customer support menus, etc.
  • Page 34: Using The Voice Mail Service

    USING YOUR PHONE Using the Voice Mail Service If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. The new message LED on the handset flashes and appears in the handset display whenever you have messages waiting in your voice mailbox. When you subscribe to the service, your voice mail provider provides you with the access number and the required voice mail signaling tone.
  • Page 35: Using Caller Id, Call Waiting, And Redial Lists

    USING CALLER ID, CALL WAITING, AND REDIAL LISTS If you subscribe to Caller ID service from your phone company, your phone will show you the caller’s phone number and name (if available) whenever a call comes in. If you subscribe to Caller ID on Call Waiting, the phone will also show you the name and the number of any call that comes in while you’re on the line.
  • Page 36: Deleting Caller Id Numbers

    USING CALLER ID, CALL WAITING, AND REDIAL LISTS Deleting Caller ID Numbers To delete only one Caller ID number, press Press MENU/SELECT and select DELETE ENTRY. When the phone asks you to confirm, select YES. To delete all the Caller ID numbers, press asks you to confirm, select YES.
  • Page 37: Redialing A Number

    USING CALLER ID, CALL WAITING, AND REDIAL LISTS Redialing a Number You can quickly redial the last five numbers dialed on each handset. When the phone is in standby, press the REDIAL/PAUSE to open the redial list. or REDIAL/PAUSE to scroll through the redial list. When you find the number you want to dial, press /FLASH or Notes: •...
  • Page 38: Setting Up The Answering System

    SETTING UP THE ANSWERING SYSTEM Using the Answering System Setup Menus Your handset controls all of the answering system setup options except for the personal greeting (personal greetings must be changed directly at the base). Here are some hints on using your handset to access your answering system: •...
  • Page 39: Selecting A Greeting

    SETTING UP THE ANSWERING SYSTEM Selecting a Greeting Once you have recorded a personal greeting, the phone automatically switches to your personal greeting. You can also switch back and forth between the pre-recorded greeting and your own greeting at any time. When the phone is in standby, press GREET on the base.
  • Page 40: Setting The Number Of Rings

    SETTING UP THE ANSWERING SYSTEM Setting the Number of Rings The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. If you enable the Toll Saver (TS) setting, the answering system picks up after two rings if you have new messages, and after four rings if there are none.
  • Page 41: Activating The Message Alert

    SETTING UP THE ANSWERING SYSTEM While your answering system is set to “Announce only, ” the message counter LED on the base displays “A. ” If you are using the prerecorded greeting, the system automatically switches to the following message: “Hello, no one is available to take your call.
  • Page 42: Using The Answering System

    USING THE ANSWERING SYSTEM Turning Your Answering System On and Off From the base When the phone is in standby, press ON/OFF. The system announces “Answering System is on” and plays the current greeting. Turning On The message counter LED displays the number of messages stored in memory.
  • Page 43 USING THE ANSWERING SYSTEM From the base Press . The system announces the number of new Playing and old messages, then plays the first new message followed by the day and time it was received. Then messages the system plays the new messages in the order they were received.
  • Page 44: Screening Calls

    USING THE ANSWERING SYSTEM Screening Calls If you activate the call screening feature, you can listen to callers leaving messages without answering the phone ( see Activating Call Screening on page E39 ). You can always hear callers from the base speaker. During call screening, press on the base to mute the call screening temporarily.
  • Page 45 USING THE ANSWERING SYSTEM To operate from a remote location, use any touch-tone telephone, and follow these steps: Call your telephone number and wait for the system to answer. If the answering system is off, it will answer after about ten rings and sounds a series of beeps. During the greeting (or the beeps if answering system is off), press 0 and enter your security code/PIN within two seconds ( see Setting a Security Code or Personal Identification Number (PIN) on page E39 ).
  • Page 46: Additional Information

    Your phone can be used with an optional headset (not included). To use this feature, insert the headset plug into the headset jack. Your phone is ready for hands-free conversations. For purchasing, servicing or replacement, please contact our service centre. SANYO Canada Inc. 1-300 Applewood Cres. Concord, Ont. L4K 5C7...
  • Page 47: Note On Power Sources

    With normal usage, your battery should last about one year. Warning: To avoid the risk of personal injury or property damage from fire or electrical shock, only use the SANYO battery model and SANYO adapter model specifically designated for this product.
  • Page 48: Cleaning The Battery Contacts

    ADDITIONAL INFORMATION Cleaning the Battery Contacts To maintain a good charge, clean the charging contacts on the handset once a month. Dampen a cloth with plain water. Gently rub the damp cloth over the charging contacts until all visible dirt is removed. Dry the contacts thoroughly before returning the handset to the cradle.
  • Page 49: Troubleshooting

    ADDITIONAL INFORMATION Troubleshooting Resetting the Handset You will usually only reset the handset if you are having a problem with your phone. When you are instructed to by one of call centre representatives, you may need to reset your handset in the following instances: •...
  • Page 50 ADDITIONAL INFORMATION Resetting the Handset Without the Base If your original base is not available for some reason, you can still reset the handset and use it with another base. and # for at least five seconds. Press and hold Move the cursor to select BASE UNAVAILABLE and then press MENU/SELECT.
  • Page 51 ADDITIONAL INFORMATION Common Issues If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our SOS HELP LINE ( see page E55 ). Symptom • Make sure the AC adapter is plugged into the base or the charger (if you have more The CHARGE LED won’t than one handset) and wall outlet.
  • Page 52 ADDITIONAL INFORMATION Symptom The handset doesn’t • Make sure that you have registered all handsets to the same base, and all handsets are communicate with other selecting the base ( see page E16 ). handsets. • Make sure there are not two handsets already using the conference feature ( see page E27 ).
  • Page 53: Weak Or Hard To Hear Audio

    ADDITIONAL INFORMATION Weak or Hard to Hear Audio If the caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak. •...
  • Page 54: Technical Information

    ADDITIONAL INFORMATION Installing a telephone line filter or DSL filter Any broadband Internet service that uses your telephone line might interfere with standard phones. The most common type of these services, DSL, often causes static on your telephone. Fortunately, an easy-to-install filter removes this static from the line.
  • Page 55 ADDITIONAL INFORMATION I.C. Notice TERMINAL EQUIPMENT NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
  • Page 56: The Sanyo Comfort Warranty

    UC590EH.indd E54 WARRANTY BECOMES VOID This warranty becomes void if the product’s serial numbers are altered or removed or if any repair to the product is made other than by SANYO Canada Inc. or by an authorized SANYO Service Depot. LIMITATIONS (a) SANYO Canada Inc.
  • Page 57: Sos Help Line

    SOS is there to help you. Our friendly and knowledgeable product specialists will quickly answer your questions about setup and use of SANYO telephone products. Simply call toll free from anywhere in Canada to connect to our no- charge, SOS support and service network: Or visit our website at, and click the Customer Relations button to get access to our FAQ’s...
  • Page 58 MEMO UC590EH.indd E56 UC590EH.indd E56 8/19/2008 11:39:15 AM 8/19/2008 11:39:15 AM...
  • Page 59 MEMO UC590EH.indd E57 UC590EH.indd E57 8/19/2008 11:39:15 AM 8/19/2008 11:39:15 AM...
  • Page 60 7,206,403 7,310,398 Other patents pending. UCZZ01590EZ(0) UC590EH.indd E58 UC590EH.indd E58 5,660,269 5,663,981 5,671,248 5,787,356 5,794,152 5,801,466 5,929,598 5,930,720 5,960,358 6,253,088 6,314,278 6,321,068 6,788,953 6,839,550 6,889,184 7,023,176 7,030,819 7,146,160 SANYO Canada Inc. Printed in China 8/19/2008 11:39:15 AM 8/19/2008 11:39:15 AM...

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