Trouble Shooting Guide - Aqua To Go Fresco Manual

TROUBLE SHOOTING GUIDE

Any Queries?
Please Contact Aqua To Go
PROBLEM
Water doesn't flow from tap.
Water cooler is not cold enough.
Hot water is not hot enough.
Water leak from bottom of the cooler.
Water leak from taps.
Water has bad taste.
Can't work the child safety red hot tap.
Water cooler does not operate
service@aquatogo.com.au
POSSIBLE CAUSE
Let the water cooler sit with a bottle on top for 1hr.
It can take up to a 2 minutes for the first cup of water to flow
from either taps.
There may be air blockage: a) Lift the bottle up and let air into
bottle. b) Slowly rock the bottle and water cooler from side to
side.
Hot tap is a child safety tap – see below regarding how to use.
Not sufficient water in tank or bottle.
Water intake may be blocked.
A water tube may have a kink.
Please contact Aqua To Go service centre ph 1300 760 474.
The water cooler does not have the correct clearances from the
wall.
Too much water has been dispensed within a short period of
time. Wait for the cooling system to re-recycle.
The room temperature is too hot (greater than 25C) or too
humid. Finder a cooler location for your water cooler.
See page 7, Temperature Control for more information.
Check that the heating switch on rear of the cooler is ON.
One of the drain plugs underneath the water cooler may have
come loose, please refit it securely.
Bottle may have a small pin hole leak. Remove bottle and then
try a new bottle.
Taps may be loose. Tighten the leaking tap slightly by turning
clockwise. A replacement tap will be supplied if required.
Your cooler has been pre cleaned, but in the unlikely event
that you experience a bad taste please refer to pre rinse
instructions page 7. If this taste continues: (1) turn off the
power (2) empty the unit from the drain plugs underneath - be
very careful when opening the hot water drain plug (3) flush 2
litres of clean tap water right though the system (4) put plugs
back in place securely (5) fill the tank with hot water and two
table spoons of bi carb soda and leave over night. (6) next day
follow steps 2 to 4 again. Now ensure you dispense a cup of
water from the hot tap prior to turning the rear power switches
back on.
Leave new bottle to sit for 30 minutes. Slide the red
leaver to the right and whilst still holding leaver fully to
the right, push and the hot tap down.
It may take 2 minutes initially for water to flow.
Also ensure that there's a water bottle on top or that the water
tank is nearly full, as otherwise the tap will not work.
Caution: The water from the red hot tap and the hot drain pipe
is very hot, so please be careful.
Not plugged in or power switch off.
Power switched off at rear of the water cooler.
Power point not working, try another point.
A circuit breaker has tripped or a fuse has blown.
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or Ph: 1300 760 474