Whirlpool CAE2793BQ Technical Sheet page 7

FAULT/ERROR CODES #2 — See page 3 to access Fault Code Display Mode.
FAULT/ERROR CODE – DESCRIPTION
Explanation & Recommended Procedure
(Status LED names may vary between makes and models)
F5E3 – LID UNLOCK FAULT
Fault is displayed if Lid Lock has not moved into unlocked position or motor cannot be powered.
• Check for lock interference with lock striker.
• Main control cannot determine if lid lock is in an unlocked state.
• See TEST #8: Lid Lock, page 18.
F5E4 – LID NOT OPENED BETWEEN CYCLES
Fault is displayed if the following conditions occur:
• User presses START after several consecutive washer cycles without opening lid.
• See TEST #8: Lid Lock, page 18.
F7E1 – BASKET SPEED SENSOR FAULT
Fault is displayed when the main control cannot determine speed of basket, or speed changes too quickly.
• Locked rotor—check that basket, impeller, and motor can rotate freely.
• Check harness connections from main control to motor and shifter.
• See TEST #3a: Drive System–Shifter, page 13.
F7E5 – SHIFTER FAULT
Fault is displayed when the main control cannot determine position of shifter.
• Check harness connections from main control to motor and shifter.
• Observe shifter operation.
• See TEST #3a: Drive System–Shifter, page 13.
F7E6 – MOTOR FAULT
Indicates an open clockwise or counterclockwise circuit of the motor.
• See TEST #3b: Drive System–Motor, page 14.
F7E7 – MOTOR UNABLE TO REACH TARGET RPM
Fault is displayed when basket speed sensor detects that target RPM was not reached.
• Mechanical friction on drive mechanism or basket (clothing between basket and tub).
• Weak motor or run capacitor, or no connection to run capacitor.
• Load off balance. Clothing should be distributed evenly when loading.
• See TEST #3b: Drive System–Motor, page 14.
F8E1 – NO FILL, LONG FILL
Fault is displayed when the water level does not change for a period of time OR water is present but main control does not detect the water level changing.
• Is water supply connected and turned on?
• Low water pressure; fill times longer than six minutes. Are hose screens plugged?
• Check for proper drain hose installation. Is water siphoning out of the drain hose?
• Drain hose must not be more than 4.5" (113mm) into the drain pipe.
• Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
• See TEST #2: Valves, page 13.
F8E3 – OVERFLOW CONDITION
Fault is displayed when main control senses water level that exceeds the washer's capacity.
• May signify problem with inlet water valves.
• Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
• Onboard pressure transducer or off-board pressure switch fault (depending on model).
• Not pumping—pressure switch closed or shorted in standby, or after washer completes a cycle.
• See TEST #2: Valves, page 13 and TEST #6: Water Level, page 17.
F8E5 – HOT, COLD REVERSED
Fault is displayed when the hot and cold inlet hoses are reversed.
• Make sure inlet hoses are connected correctly.
• If hoses are installed properly, temperature thermistor may be stuck in low resistance range.
• See TEST #2: Valves, page 13 and TEST #5: Temperature Thermistor, page 16.
F9E1 – LONG DRAIN
Fault is displayed when the water level does not change after the drain pump is on for 10 minutes.
• Is the drain hose or the drain pump clogged? Check tub sump under impeller for obstructions.
• Is the drain hose height greater than 96"?
• Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
• Is the pump running? If not, see TEST #7: Drain Pump, page 17.
* If the Sensing Load LED is ON, the fault code is represented; if OFF, the error code is represented.
DO NOT REMOVE OR DESTROY
FOR SERVICE TECHNICIAN'S USE ONLY
= ON
FAULT NUMBER
Status LEDs
F 8 4 2 1
F 4 1
F 4 2 1
F 4 2 1
F 4 2 1
F 4 2 1
F 8
F 8
F 8
F 8 1
ERROR NUMBER
Status LEDs
E 8 4 2 1
E 4
E 1
E 4 1
4 2
E
E 4 2 1
E 1
E 2 1
1
E 4
E 1
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