Table of Contents Safety instructions ......................3 For Safe Use ........................14 Before Installation ......................16 Introduction ........................21 Shipping contents ..................... 21 Projector exterior view ....................23 Controls and functions....................24 Positioning your projector ..................... 26 Choosing a location ....................26 Layout of the projector ....................
Safety instructions WARNING: • THIS APPARATUS MUST BE GROUNDED. • TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. • This projector produces intense light from the projection lens. Do not stare directly into the lens, otherwise eye damage could result.
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Do not install the projector near the ventilation duct of air-conditioning equipment. This projector should be operated using only the type of power source indicated on the marking label. If you are not sure of the type of power supplied, contact the Canon Customer Support Center or local power company.
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For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/weee, or www.canon-europe.com/battery. For CA, USA only Included lithium battery contains Perchlorate Material - special handling may apply.
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Do not make any changes or modifications to the equipment unless otherwise specified in the instructions. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Park, Melville, New York 11747, U.S.A. Tel No. 1-800-OK-CANON (1-800-652-2666) Safety instructions...
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Safety Symbols in this Manual This section describes the safety symbols used in this manual. Important projector safety information is identified by the following symbols. Always observe the safety information by these symbols. Denotes the risk of death or serious injury from improper handling if the Warning information is not observed.
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If the following situations occur, turn the power off, remove the power plug from the power outlet and contact the Canon Customer Support Center. Failure to do so could cause a fire or result in an electric shock.
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• Do not remove the cabinet from the projector or disassemble it. The interior of the projector contains high-voltage components as well as parts that are hot. If inspection, maintenance or repair is required, contact the Canon Customer Support Center. Prohibition • Do not disassemble or modify the projector (including consumable parts) or the remote control.
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• Do not use the projector on a soft surface such as carpet or sponge mat, etc. Caution • For ceiling mounting or other installation work, request service from a qualified technician or the Canon Customer Support Center. Poor installation work could result in an accident. 10 Safety instructions...
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• The Laser module is equipped in this product. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. • For assistance when disposing of the projector, contact the Canon Caution Customer Support Center. Do not disassemble the projector yourself when disposing of it.
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Explanatory and warning labels are located in the following positions on the projector. Warning Remote Control Batteries Pay attention to the following points regarding handling of batteries. Failing to do so could result in a fire or personal injury. • Do not heat, short circuit or disassemble the batteries, or place them in a fire.
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Warning Handling Pay attention to the following points regarding installation and handling of the projector. • If the projector will not be used for a long period of time, be sure to remove the power plug from the power outlet to ensure safety. Failure to do so presents a risk of fire if dust accumulates on the plug or outlet.
For Safe Use Caution Carrying and Installation Pay attention to the following points when carrying or transporting the projector. • This projector is a precision instrument. Do not knock it over or subject it to impacts. Doing so may cause a malfunction. •...
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• Be careful of condensation. If the projector is abruptly taken to a warmer location, or if the room temperature rises abruptly, moisture in the air may condense on the lens and mirror, causing the image to become blurred. In this case, wait a while and make sure the moisture has evaporated before resuming use.
Before Installation Precautions When Carrying/Shipping the Projector Note the following precautions when carrying or shipping the projector. • Disconnect the cables connected to the projector. Carrying the projector with the cables attached may cause an accident. • Retract the adjustable feet. Leaving the feet extended when the projector is moved may cause damage.
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Do Not Touch the Lens with Bare Hands Do not touch the lens with bare hands. Any smudges or fingerprints on the lens may affect image quality. Caution Allow a 30 Min. Warm Up before Focus Adjustment, if Possible Immediately after startup, the heat of the light source may prevent stable focus. Install at a Sufficient Distance from Walls and Other Obstructions If the air intake or exhaust vent is Exhaust...
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Caution projection by yourself. Always request installation by a qualified technician or the Canon Customer Support Center. • Referring to the following illustration, when the projector is installed in a tilt angle over ±45 degrees, you need to select 360 & Portrait at the Light Source Mode in the Light Source Settings menu.
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Ensure Network Security Take measures to ensure network security. Note that Canon is not liable in any way for direct or indirect loss from network security incidents, such as unauthorized access. Before use, configure projector, computer, and network security settings appropriately.
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THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Third party software support Canon Inc., Canon's affiliated companies, as well as sales companies do not offer any support services for these programs. We are unable to respond to questions or inquiries from you or any other parties regarding these programs.
Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories (US) (EU) (China) Projector QSG Important Information Power cord 1.8 m (70.8") Remote control (type number: Computer cable 1.8 m Warranty card...
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Using the remote control for the first time Pull the tab before using the remote control. Replacing the remote control battery 1. Pull out the battery holder. Please follow the illustrated instructions. Push and hold the locking arm while pulling out the battery holder. 2.
Projector exterior view 1. External control panel (See "Controls and functions" on page 24 for details.) 2. Vent (heated air exhaust) 3. Adjuster foot 4. Focus ring and Zoom ring 5. Projection lens 6. Front IR remote sensor 7. Lens shift dial x 2 8.
Controls and functions Projector & Remote control 1. Focus ring POWER (ON/STANDBY) Adjusts the focus of the projected image. Toggles the projector between standby 2. Zoom ring mode and on. Adjusts the size of the image. Left 3. Lens shift dial 12.
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18. TIMER 21. AUTO PC Not available. Automatically determines the best picture timings for the displayed image. 19. D.ZOOM (+,-) 22. FREEZE Not available. Not available. 20. MUTE 23. VOL (+,-) Temporarily mutes the audio. Adjusts the sound level. Remote control effective range Infra-Red (IR) remote control sensors are located on the front and top of the projector.
Positioning your projector Choosing a location Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment. Your projector is designed to be installed in one of the possible installation locations: 1.
• Make sure to implement anti-fall measures such as an anti-fall wire when installing the projector in high places, for example, installing it on the ceiling. • Please refer to page 18, when projecting Upward, Downward, or at an Angle. •...
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• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio Size of the Screen Projection distance projected image size Offset Offset Offset (C, D) Shortest Longest Diagonal Height Width (Wide) (Tele) Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm 52 133...
Adjusting the projected image Adjusting the projection angle The projector is equipped with 4 adjuster feet. These adjusters change the image height and projection angle. To adjust the projector, screw the adjuster foot to fine tune the horizontal angle.To retract the foot, screw the rear adjuster foot in a reverse direction.
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Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. Use the keystone keys on the projector or remote control to display the keystone page. After the keystone page is displayed, press to correct keystoning at the top of the Press Press...
Connection When connecting a signal source to the projector, be sure to: • Turn all equipment off before making any connections. • Use the correct signal cables for each source. • Ensure the cables are firmly inserted. RS-232C cable Notebook or desktop computer A/V device Monitor...
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Connecting multiple sources through HDBaseT HDBaseT is a connectivity standard that combines HD digital video, audio, Ethernet, and various control signals. These signals are transmitted with one CAT5e (or above) cable up to 100 meters in length. With the use of HDBaseT switching matrix (commercially available), you may connect multiple sources to your projector with HDBaseT connection.
Operation Starting up the projector 1. Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch (where fitted). Check that the POWER indicator light on the projector lights red after power has been applied. •...
Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. The OSD screenshots below are for reference only, and may differ from the actual design. Below is the overview of the OSD menu. Main Current input menu icon...
Shutting down the projector 1. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. 3. The power indicator becomes a steady red and fans stop.
Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. * Indicates an item that is factory-set. When high dynamic range signal information is input, the image mode automatically becomes HDR.
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Settings Normal Light Source Information 360 & Portrait High Altitude Mode On/Off* Language Background Color Green/Black/Blue* Splash Screen Black/Blue/Canon* Disable/5 min/10 min/15 min/20 SYSTEM Auto Power Off min*/25 min/30 min SETUP: BASIC Direct Power On On/Off* Center*/Top-Left/Top-Right/Botto Menu Position m-Right/Bottom-Left...
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Main menu Sub-menu Options Auto*/SDR HDR* EOTF Low/Mid*/High Volume Audio Settings Mute On/Off* HDMI Range Auto*/Full Range/Limited Range Change Password Security Settings Power On On/Off* Lock Panel Key Lock On/Off* Control Port Setting RS232/LAN*/HDBaseT Status DHCP On/Off* IP Address Wired LAN Subnet Mask SYSTEM SETUP:...
PICTURE menu Function Description The projector is preset with several predefined image modes so that you can choose one to suit your operating environment and input signal picture type. • Presentation: Suitable for using in a bright room and projecting images with a lot of text.
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Function Description • Rename User Mode Select to rename the customized image modes (User 1 or User 2). The new name can be up to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_). 1. Go to PICTURE > Image Mode. 2.
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Function Description • Color Temperature The options available for color temperature* settings vary according to the signal type selected. 1. High: The image becomes tinted with blue. (cold colors). 2. Middle: The image uses standard colors. 3. Low: The image becomes tinted with red. (warm colors). *About color temperatures: There are many different shades that are considered to be "white"...
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Function Description • MoviePro • Color Enhancement: Allows you to fine-tune the saturation of colors with larger flexibility. It modulates complex color algorithms to flawlessly render saturated colors, fine gradients, intermediate hues and subtle pigments. Advanced • Skin Tone: Provides a smart adjustment of hue only for calibrating people's skin color, not other colors in the image.
DISPLAY menu Function Description There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. 4:3 picture •...
INSTALLATION menu Function Description Projector The projector can be installed on a ceiling or behind a screen. See "Choosing Mode a location" on page Is used to adjust the image size and focus and check that the projected image is free from distortion.
SYSTEM SETUP: BASIC menu Function Description Language Sets the language for the On-Screen Display (OSD) menus. Background Sets the background color for the projector. Color Splash Allows you to select which screen will be displayed during projector start-up. Screen Auto Power Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source power.
SYSTEM SETUP: ADVANCED menu Function Description • HDR: The projector supports HDR imaging sources. It can automatically detect the dynamic range of the source, and optimize image gamma and color settings to reproduce contents under wide range of light conditions. You can manually set it to SDR forcibly.
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Function Description With the control keys on the projector locked, you can prevent your projector settings from being changed accidentally (by children, for example). When the Panel Key Lock is on, no control keys on the projector and remote control will operate except .(POWER).
Function Description • Enable Network Standby Mode: Allows the projector to provide the network function in standby mode. • Auto Disable Network Standby Mode: When a certain period of time Standby LAN elapses without network communication during standby mode, the network function is disabled.
Controlling the projector remotely through a ® web browser (e-Control With a proper LAN cable connection and LAN Control settings, you can operate the projector from a computer using a web browser or PJLink application when the computer and the projector are connected to the same local area network.
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• Tools page The tools page allows you to manage the projector, configure the Network Settings and secure access of remote network operation on this projector. i. When using the Crestron Control System, please refer to the user manual of Crestron Control system for setup information.
• Info page The info page displays the information and status of this projector. i. The information you entered in the Tools page will display here and these columns are ® empty when you use e-Control for the first time. ii.
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The command responds with the projector name NAME? name specified in the Tools page. Inquiry about the INF1? "Canon" is returned. manufacturer name Inquiry about the model INF2? "LX-MH502Z" is returned. name 52 Controlling the projector remotely through a web browser (e-Control®)
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Command Control details Notes Inquiry about other INFO? "4K UHD" is returned. information Inquiry about the class CLSS? "1" is returned. information • The PJLink "INPT?" will be replied only when the source is displayed on screen. When there is no signal, "ERR3"...
Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Blow away dust and dirt from the lens lightly with a blower. And wipe off the dirt with a soft cloth.
Light source information Getting to know the light source hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. To obtain the light source hour information: • Go to INFORMATION. •...
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Indicators Light Status & Description Power events Stand-by mode. Green Powering up. Flashing Green Normal operation. Orange Normal power-down cooling. Flashing Green Color Wheel start fail. Scaler shutdown fail (data abort). Flashing Light source events Light source error in normal operation. Light source is not lit up.
Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power There is no power from the power cord. outlet. If the power outlet has a switch, make sure that it is switched on.
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Web page does not appear in web browser. Cause Remedy Verify the LAN control settings. Please see LAN control settings or LAN cable "Network Settings" on page 47 for details. Make connection are problematic. sure the LAN cables are properly connected. The projector's network settings are not Please reload the web page in the browser.
Specifications Projector specifications LX-MH502Z Model name ® Display system 1-CHIP DLP Time division color extraction, sequential display Optical system Type 0.47" x 1 / 16:9 Size / Aspect ratio ® Drive system x 1 chip 2,073,600 (1920 x 1080) Number of pixels...
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LX-MH502Z Model name WUXGA/WSXGA+/UXGA/SXGA+/WXGA+/FWXGA/WXGA/SX Analog PC input GA/XGA/SVGA/VGA/MAC From connected computers: HDMI input 3840 x 2160/WUXGA/WSXGA+/UXGA/SXGA+/WXGA+/ FWXGA/WXGA/SXGA/XGA/SVGA/VGA From connected AV equipment: 2160p/1080p/1080i/720p/576p/576i/480p/480i Analog PC input / Analog PC output Mini Dsub15 x 2 Digital PC/Digital video input HDMI x 2...
LX-MH502Z Model name W: 450 mm, H: 154 mm, D: 379 mm / W:17.7", H: 6.1", D:15.0" Dimensions (Not including protrusion: W: 450 mm, H: 125 mm, D: 379 mm / W:17.7", H: 4.9", D:15.0") Approx. 9.3 kg (20.5 lbs)
Projector Control Control Commands You can control this projector by sending commands via CONTROL port or LAN port. System Requirement CONTROL port RS-232C HDBaseT RJ45(CAT5e or Connection Cable Dsub9 RJ45 better) RS-232-C asynchronous, half-duplex Communication Mode TCP/IP communication Baud Rate 9600 9600 Character Length...
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Function Read/Write Operation Command (ASCII) Write Contrast + con=+<CR> Write Contrast - con=-<CR> Read Contrast value con=?<CR> Write Brightness + bri=+<CR> Write Brightness - bri=-<CR> Read Brightness value bri=?<CR> Write Color + color=+<CR> Write Color - color=-<CR> Read Color value color=?<CR>...
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Function Read/Write Operation Command (ASCII) Projector Position-Rear Write pp=RC<CR> Ceiling Projector Write pp=FC<CR> Position-Front Ceiling Projector Position Read pp=?<CR> Status Write Auto Input Search On qas=on<CR> Write Auto Input Search Off qas =off<CR> Auto Input Search Read qas =?<CR> status Menu Display Time Write menutime=on<CR>...
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Function Read/Write Operation Command (ASCII) Read Light Hour ltim=?<CR> Write Normal mode lampm=lnor<CR> Lamp Control Write Eco mode lampm=eco<CR> Write 360 & Portrait lampm=portrait<CR> Read Light Mode Status lampm=?<CR> Read Model Name modelname=?<CR> Write Blank On blank=on<CR> Write Blank Off blank=off<CR>...
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Control Response Type Condition Response Example Echo < BLANK=ON<CR> Write Success command > BLANK=ON < BLANK=?<CR> Read Success Query result > BLANK=ON Command cannot In LAN standby ON: Write be executed in Block item < BLANK=ON<CR> some conditions > Block item Command is Unsupported <...
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30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A. INC. One Canon Park, Melville, New York 11747, U.S.A. For all inquires concerning this product, call toll free in the U.S. 1-800-OK-CANON CANON EUROPE LTD. 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom CANON EUROPA N.V.