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MULTIMEDIA PROJECTOR
LX-MH502Z
User's Manual

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Table of Contents
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Summary of Contents for Canon LX-MH502Z

  • Page 1 MULTIMEDIA PROJECTOR LX-MH502Z User’s Manual...
  • Page 2: Table Of Contents

    Table of Contents Safety instructions ......................3 For Safe Use ........................14 Before Installation ......................16 Introduction ........................21 Shipping contents ..................... 21 Projector exterior view ....................23 Controls and functions....................24 Positioning your projector ..................... 26 Choosing a location ....................26 Layout of the projector ....................
  • Page 3: Safety Instructions

    Safety instructions WARNING: • THIS APPARATUS MUST BE GROUNDED. • TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. • This projector produces intense light from the projection lens. Do not stare directly into the lens, otherwise eye damage could result.
  • Page 4 Do not install the projector near the ventilation duct of air-conditioning equipment. This projector should be operated using only the type of power source indicated on the marking label. If you are not sure of the type of power supplied, contact the Canon Customer Support Center or local power company.
  • Page 5 For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/weee, or www.canon-europe.com/battery. For CA, USA only Included lithium battery contains Perchlorate Material - special handling may apply.
  • Page 6 Do not make any changes or modifications to the equipment unless otherwise specified in the instructions. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Park, Melville, New York 11747, U.S.A. Tel No. 1-800-OK-CANON (1-800-652-2666) Safety instructions...
  • Page 7 Safety Symbols in this Manual This section describes the safety symbols used in this manual. Important projector safety information is identified by the following symbols. Always observe the safety information by these symbols. Denotes the risk of death or serious injury from improper handling if the Warning information is not observed.
  • Page 8 If the following situations occur, turn the power off, remove the power plug from the power outlet and contact the Canon Customer Support Center. Failure to do so could cause a fire or result in an electric shock.
  • Page 9 • Do not remove the cabinet from the projector or disassemble it. The interior of the projector contains high-voltage components as well as parts that are hot. If inspection, maintenance or repair is required, contact the Canon Customer Support Center. Prohibition • Do not disassemble or modify the projector (including consumable parts) or the remote control.
  • Page 10 • Do not use the projector on a soft surface such as carpet or sponge mat, etc. Caution • For ceiling mounting or other installation work, request service from a qualified technician or the Canon Customer Support Center. Poor installation work could result in an accident. 10 Safety instructions...
  • Page 11 • The Laser module is equipped in this product. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. • For assistance when disposing of the projector, contact the Canon Caution Customer Support Center. Do not disassemble the projector yourself when disposing of it.
  • Page 12 Explanatory and warning labels are located in the following positions on the projector. Warning Remote Control Batteries Pay attention to the following points regarding handling of batteries. Failing to do so could result in a fire or personal injury. • Do not heat, short circuit or disassemble the batteries, or place them in a fire.
  • Page 13 Warning Handling Pay attention to the following points regarding installation and handling of the projector. • If the projector will not be used for a long period of time, be sure to remove the power plug from the power outlet to ensure safety. Failure to do so presents a risk of fire if dust accumulates on the plug or outlet.
  • Page 14: For Safe Use

    For Safe Use Caution Carrying and Installation Pay attention to the following points when carrying or transporting the projector. • This projector is a precision instrument. Do not knock it over or subject it to impacts. Doing so may cause a malfunction. •...
  • Page 15 • Be careful of condensation. If the projector is abruptly taken to a warmer location, or if the room temperature rises abruptly, moisture in the air may condense on the lens and mirror, causing the image to become blurred. In this case, wait a while and make sure the moisture has evaporated before resuming use.
  • Page 16: Before Installation

    Before Installation Precautions When Carrying/Shipping the Projector Note the following precautions when carrying or shipping the projector. • Disconnect the cables connected to the projector. Carrying the projector with the cables attached may cause an accident. • Retract the adjustable feet. Leaving the feet extended when the projector is moved may cause damage.
  • Page 17 Do Not Touch the Lens with Bare Hands Do not touch the lens with bare hands. Any smudges or fingerprints on the lens may affect image quality. Caution Allow a 30 Min. Warm Up before Focus Adjustment, if Possible Immediately after startup, the heat of the light source may prevent stable focus. Install at a Sufficient Distance from Walls and Other Obstructions If the air intake or exhaust vent is Exhaust...
  • Page 18 Caution projection by yourself. Always request installation by a qualified technician or the Canon Customer Support Center. • Referring to the following illustration, when the projector is installed in a tilt angle over ±45 degrees, you need to select 360 & Portrait at the Light Source Mode in the Light Source Settings menu.
  • Page 19 Ensure Network Security Take measures to ensure network security. Note that Canon is not liable in any way for direct or indirect loss from network security incidents, such as unauthorized access. Before use, configure projector, computer, and network security settings appropriately.
  • Page 20 THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Third party software support Canon Inc., Canon's affiliated companies, as well as sales companies do not offer any support services for these programs. We are unable to respond to questions or inquiries from you or any other parties regarding these programs.
  • Page 21: Introduction

    Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories (US) (EU) (China) Projector QSG Important Information Power cord 1.8 m (70.8") Remote control (type number: Computer cable 1.8 m Warranty card...
  • Page 22 Using the remote control for the first time Pull the tab before using the remote control. Replacing the remote control battery 1. Pull out the battery holder. Please follow the illustrated instructions. Push and hold the locking arm while pulling out the battery holder. 2.
  • Page 23: Projector Exterior View

    Projector exterior view 1. External control panel (See "Controls and functions" on page 24 for details.) 2. Vent (heated air exhaust) 3. Adjuster foot 4. Focus ring and Zoom ring 5. Projection lens 6. Front IR remote sensor 7. Lens shift dial x 2 8.
  • Page 24: Controls And Functions

    Controls and functions Projector & Remote control 1. Focus ring POWER (ON/STANDBY) Adjusts the focus of the projected image. Toggles the projector between standby 2. Zoom ring mode and on. Adjusts the size of the image. Left 3. Lens shift dial 12.
  • Page 25 18. TIMER 21. AUTO PC Not available. Automatically determines the best picture timings for the displayed image. 19. D.ZOOM (+,-) 22. FREEZE Not available. Not available. 20. MUTE 23. VOL (+,-) Temporarily mutes the audio. Adjusts the sound level. Remote control effective range Infra-Red (IR) remote control sensors are located on the front and top of the projector.
  • Page 26: Positioning Your Projector

    Positioning your projector Choosing a location Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment. Your projector is designed to be installed in one of the possible installation locations: 1.
  • Page 27: Layout Of The Projector

    • Make sure to implement anti-fall measures such as an anti-fall wire when installing the projector in high places, for example, installing it on the ceiling. • Please refer to page 18, when projecting Upward, Downward, or at an Angle. •...
  • Page 28 • The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio Size of the Screen Projection distance projected image size Offset Offset Offset (C, D) Shortest Longest Diagonal Height Width (Wide) (Tele) Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm 52 133...
  • Page 29: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle The projector is equipped with 4 adjuster feet. These adjusters change the image height and projection angle. To adjust the projector, screw the adjuster foot to fine tune the horizontal angle.To retract the foot, screw the rear adjuster foot in a reverse direction.
  • Page 30 Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. Use the keystone keys on the projector or remote control to display the keystone page. After the keystone page is displayed, press to correct keystoning at the top of the Press Press...
  • Page 31: Connection

    Connection When connecting a signal source to the projector, be sure to: • Turn all equipment off before making any connections. • Use the correct signal cables for each source. • Ensure the cables are firmly inserted. RS-232C cable Notebook or desktop computer A/V device Monitor...
  • Page 32 Connecting multiple sources through HDBaseT HDBaseT is a connectivity standard that combines HD digital video, audio, Ethernet, and various control signals. These signals are transmitted with one CAT5e (or above) cable up to 100 meters in length. With the use of HDBaseT switching matrix (commercially available), you may connect multiple sources to your projector with HDBaseT connection.
  • Page 33: Operation

    Operation Starting up the projector 1. Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch (where fitted). Check that the POWER indicator light on the projector lights red after power has been applied. •...
  • Page 34: Using The Menus

    Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. The OSD screenshots below are for reference only, and may differ from the actual design. Below is the overview of the OSD menu. Main Current input menu icon...
  • Page 35: Shutting Down The Projector

    Shutting down the projector 1. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. 3. The power indicator becomes a steady red and fans stop.
  • Page 36: Menu Operation

    Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. * Indicates an item that is factory-set. When high dynamic range signal information is input, the image mode automatically becomes HDR.
  • Page 37 Settings Normal Light Source Information 360 & Portrait High Altitude Mode On/Off* Language Background Color Green/Black/Blue* Splash Screen Black/Blue/Canon* Disable/5 min/10 min/15 min/20 SYSTEM Auto Power Off min*/25 min/30 min SETUP: BASIC Direct Power On On/Off* Center*/Top-Left/Top-Right/Botto Menu Position m-Right/Bottom-Left...
  • Page 38 Main menu Sub-menu Options Auto*/SDR HDR* EOTF Low/Mid*/High Volume Audio Settings Mute On/Off* HDMI Range Auto*/Full Range/Limited Range Change Password Security Settings Power On On/Off* Lock Panel Key Lock On/Off* Control Port Setting RS232/LAN*/HDBaseT Status DHCP On/Off* IP Address Wired LAN Subnet Mask SYSTEM SETUP:...
  • Page 39: Picture Menu

    PICTURE menu Function Description The projector is preset with several predefined image modes so that you can choose one to suit your operating environment and input signal picture type. • Presentation: Suitable for using in a bright room and projecting images with a lot of text.
  • Page 40 Function Description • Rename User Mode Select to rename the customized image modes (User 1 or User 2). The new name can be up to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_). 1. Go to PICTURE > Image Mode. 2.
  • Page 41 Function Description • Color Temperature The options available for color temperature* settings vary according to the signal type selected. 1. High: The image becomes tinted with blue. (cold colors). 2. Middle: The image uses standard colors. 3. Low: The image becomes tinted with red. (warm colors). *About color temperatures: There are many different shades that are considered to be "white"...
  • Page 42 Function Description • MoviePro • Color Enhancement: Allows you to fine-tune the saturation of colors with larger flexibility. It modulates complex color algorithms to flawlessly render saturated colors, fine gradients, intermediate hues and subtle pigments. Advanced • Skin Tone: Provides a smart adjustment of hue only for calibrating people's skin color, not other colors in the image.
  • Page 43: Display Menu

    DISPLAY menu Function Description There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. 4:3 picture •...
  • Page 44: Installation Menu

    INSTALLATION menu Function Description Projector The projector can be installed on a ceiling or behind a screen. See "Choosing Mode a location" on page Is used to adjust the image size and focus and check that the projected image is free from distortion.
  • Page 45: System Setup: Basic Menu

    SYSTEM SETUP: BASIC menu Function Description Language Sets the language for the On-Screen Display (OSD) menus. Background Sets the background color for the projector. Color Splash Allows you to select which screen will be displayed during projector start-up. Screen Auto Power Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source power.
  • Page 46: System Setup: Advanced Menu

    SYSTEM SETUP: ADVANCED menu Function Description • HDR: The projector supports HDR imaging sources. It can automatically detect the dynamic range of the source, and optimize image gamma and color settings to reproduce contents under wide range of light conditions. You can manually set it to SDR forcibly.
  • Page 47 Function Description With the control keys on the projector locked, you can prevent your projector settings from being changed accidentally (by children, for example). When the Panel Key Lock is on, no control keys on the projector and remote control will operate except .(POWER).
  • Page 48: Information Menu

    Function Description • Enable Network Standby Mode: Allows the projector to provide the network function in standby mode. • Auto Disable Network Standby Mode: When a certain period of time Standby LAN elapses without network communication during standby mode, the network function is disabled.
  • Page 49: Controlling The Projector Remotely Through A Web Browser (E-ControlĀ®)

    Controlling the projector remotely through a ® web browser (e-Control With a proper LAN cable connection and LAN Control settings, you can operate the projector from a computer using a web browser or PJLink application when the computer and the projector are connected to the same local area network.
  • Page 50 • Tools page The tools page allows you to manage the projector, configure the Network Settings and secure access of remote network operation on this projector. i. When using the Crestron Control System, please refer to the user manual of Crestron Control system for setup information.
  • Page 51: Controlling The Projector Using Pjlink Application

    • Info page The info page displays the information and status of this projector. i. The information you entered in the Tools page will display here and these columns are ® empty when you use e-Control for the first time. ii.
  • Page 52 The command responds with the projector name NAME? name specified in the Tools page. Inquiry about the INF1? "Canon" is returned. manufacturer name Inquiry about the model INF2? "LX-MH502Z" is returned. name 52 Controlling the projector remotely through a web browser (e-Control®)
  • Page 53 Command Control details Notes Inquiry about other INFO? "4K UHD" is returned. information Inquiry about the class CLSS? "1" is returned. information • The PJLink "INPT?" will be replied only when the source is displayed on screen. When there is no signal, "ERR3"...
  • Page 54: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Blow away dust and dirt from the lens lightly with a blower. And wipe off the dirt with a soft cloth.
  • Page 55: Light Source Information

    Light source information Getting to know the light source hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. To obtain the light source hour information: • Go to INFORMATION. •...
  • Page 56 Indicators Light Status & Description Power events Stand-by mode. Green Powering up. Flashing Green Normal operation. Orange Normal power-down cooling. Flashing Green Color Wheel start fail. Scaler shutdown fail (data abort). Flashing Light source events Light source error in normal operation. Light source is not lit up.
  • Page 57: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power There is no power from the power cord. outlet. If the power outlet has a switch, make sure that it is switched on.
  • Page 58 Web page does not appear in web browser. Cause Remedy Verify the LAN control settings. Please see LAN control settings or LAN cable "Network Settings" on page 47 for details. Make connection are problematic. sure the LAN cables are properly connected. The projector's network settings are not Please reload the web page in the browser.
  • Page 59: Specifications

    Specifications Projector specifications LX-MH502Z Model name ® Display system 1-CHIP DLP Time division color extraction, sequential display Optical system Type 0.47" x 1 / 16:9 Size / Aspect ratio ® Drive system x 1 chip 2,073,600 (1920 x 1080) Number of pixels...
  • Page 60 LX-MH502Z Model name WUXGA/WSXGA+/UXGA/SXGA+/WXGA+/FWXGA/WXGA/SX Analog PC input GA/XGA/SVGA/VGA/MAC From connected computers: HDMI input 3840 x 2160/WUXGA/WSXGA+/UXGA/SXGA+/WXGA+/ FWXGA/WXGA/SXGA/XGA/SVGA/VGA From connected AV equipment: 2160p/1080p/1080i/720p/576p/576i/480p/480i Analog PC input / Analog PC output Mini Dsub15 x 2 Digital PC/Digital video input HDMI x 2...
  • Page 61: Dimensions

    LX-MH502Z Model name W: 450 mm, H: 154 mm, D: 379 mm / W:17.7", H: 6.1", D:15.0" Dimensions (Not including protrusion: W: 450 mm, H: 125 mm, D: 379 mm / W:17.7", H: 4.9", D:15.0") Approx. 9.3 kg (20.5 lbs)
  • Page 62 Refresh Rate Horizontal Resolution Mode Clock (MHz) (Hz) Frequency (kHz) SVGA_60 60.317 37.879 40.000 SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 800 x 600 SVGA_85 85.061 53.674 56.250 SVGA_120 (Reduce 119.854 77.425 83.000 Blanking) XGA_60 60.004 48.363 65.000 XGA_70 70.069 56.476 75.000...
  • Page 63 Supported timing for HDMI (HDCP)/HDBaseT input • Supported PC timings Refresh Rate Horizontal Resolution Mode Clock (MHz) (Hz) Frequency (kHz) VGA_60 59.940 31.469 25.175 VGA_72 72.809 37.861 31.500 640 x 480 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000 720 x 400 720 x 400_70 70.087 31.469...
  • Page 64 Refresh Rate Horizontal Resolution Mode Clock (MHz) (Hz) Frequency (kHz) 1024 x 768@75Hz MAC19 75.020 60.241 80.000 1152 x 870@75Hz MAC21 75.06 68.68 100.00 1920 x 1080_60 1920 x 1080@60Hz 67.5 148.5 (Reduce Blanking) 3840 x 2160 3840 x 2160_30 67.5 3840 x 2160_60 (only 3840 x 2160...
  • Page 65: Projector Control

    Projector Control Control Commands You can control this projector by sending commands via CONTROL port or LAN port. System Requirement CONTROL port RS-232C HDBaseT RJ45(CAT5e or Connection Cable Dsub9 RJ45 better) RS-232-C asynchronous, half-duplex Communication Mode TCP/IP communication Baud Rate 9600 9600 Character Length...
  • Page 66 Function Read/Write Operation Command (ASCII) Write Contrast + con=+<CR> Write Contrast - con=-<CR> Read Contrast value con=?<CR> Write Brightness + bri=+<CR> Write Brightness - bri=-<CR> Read Brightness value bri=?<CR> Write Color + color=+<CR> Write Color - color=-<CR> Read Color value color=?<CR>...
  • Page 67 Write Gamma Selection-2.6 gamma=2.6<CR> Write Gamma Selection-2.8 gamma=2.8<CR> Gamma Selection Read gamma=?<CR> Status Write Splash Screen -Logo splash=canon<CR> Write Splash Screen -Black splash=black<CR> Write Splash Screen -Blue splash=blue<CR> Write Splash Screen Status splash=?<CR> Background Color - Write background=black<CR> Black...
  • Page 68 Function Read/Write Operation Command (ASCII) Projector Position-Rear Write pp=RC<CR> Ceiling Projector Write pp=FC<CR> Position-Front Ceiling Projector Position Read pp=?<CR> Status Write Auto Input Search On qas=on<CR> Write Auto Input Search Off qas =off<CR> Auto Input Search Read qas =?<CR> status Menu Display Time Write menutime=on<CR>...
  • Page 69 Function Read/Write Operation Command (ASCII) Read Light Hour ltim=?<CR> Write Normal mode lampm=lnor<CR> Lamp Control Write Eco mode lampm=eco<CR> Write 360 & Portrait lampm=portrait<CR> Read Light Mode Status lampm=?<CR> Read Model Name modelname=?<CR> Write Blank On blank=on<CR> Write Blank Off blank=off<CR>...
  • Page 70 Control Response Type Condition Response Example Echo < BLANK=ON<CR> Write Success command > BLANK=ON < BLANK=?<CR> Read Success Query result > BLANK=ON Command cannot In LAN standby ON: Write be executed in Block item < BLANK=ON<CR> some conditions > Block item Command is Unsupported <...
  • Page 71 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A. INC. One Canon Park, Melville, New York 11747, U.S.A. For all inquires concerning this product, call toll free in the U.S. 1-800-OK-CANON CANON EUROPE LTD. 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom CANON EUROPA N.V.

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