Q-See Presidio Series Quick Start Manual

Q-See Presidio Series Quick Start Manual

Ip camera & nvr bundle

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IP Camera & NVR Bundle
QUICK START GUIDE
ENGLISH

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Table of Contents
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Summary of Contents for Q-See Presidio Series

  • Page 1 IP Camera & NVR Bundle QUICK START GUIDE ENGLISH...
  • Page 2: Table Of Contents

    Welcome Congratulations on your latest purchase and welcome What’s Included .............3 to the Q-See family. This packet includes everything Understanding Your NVR ..........4 you will need to help get your smart security system up and running. We are excited to have you on board...
  • Page 3: What's Included

    What’s Included Products shown in this section may vary by system Cameras Camera Network Cables Power Supply Number of cameras included vary by system 100 feet of Network cable per IP camera Your system will include one of the options below NVR Cables Actual NVR will vary by system Mouse...
  • Page 4: Understanding Your Nvr

    VGA MONITOR HD DISPLAY MICROPHONE IMPORTANT: Go through all of the steps to setup and test your system before mounting any cameras or hardware. Always visit www.q-see.com/support to find the most recent guides and up-to-date support for your Q-See products.
  • Page 5: Get Connected

    Step 2: Connect Your Cameras Before installing, please register your device on the 2A. Plug the camera network cable into the camera Q-See Support Portal at www.Q-See.com/register to by connecting the Ethernet cable into the camera receive critical updates and support for your system.
  • Page 6: Connect Your Nvr

    Step 3: Connect NVR to Display 2C. Plug the other end of the camera cable into an available PoE port on the back of your NVR. Again, There are two options to connect the NVR to a display. you will hear a clicking noise when cables are inserted correctly.
  • Page 7 Step 4: Connect Mouse Option B: VGA Monitor Plug a VGA cable (not included) into the NVR’s Plug the included mouse into the USB port on the VGA port. VGA might not support full high definition back of the NVR. If your model has two USB ports on output.
  • Page 8: Powering Up The Nvr & Cameras

    Step 5: Connect to the Router Step 6: Powering Up the NVR & Cameras 5A. Plug the included Network (Ethernet) cable into the 6A. Plug the NVR power supply cable into the power Network (LAN) port on the back of the NVR. port on the back of the NVR.
  • Page 9: Startup Wizard

    (Android or iOS) will be required to complete the setup process. DISPLAY COMPATIBILITY: While the system boots, the Q-See logo will appear. The screen may then go blank for up to 15 seconds. If the screen doesn’t reappear there may be an issue.
  • Page 10 7B. Q-See recommends you change the password on 7C. Set your Time Zone and adjust the Date and Time. your system from the default (if the password has Click Next. already been changed, enter the current Admin Password and proceed). Enter the...
  • Page 11 7D. Your Local IP Address will be displayed for your 7E. Download the free Q-See Presidio reference. Click Next. app for your mobile device from the app store, available for Android and iOS. Launch the Presidio app and follow the steps in the next section.
  • Page 12: Setting Up The Presidio Mobile App

    Step 8: Setting Up the Presidio Mobile App 8B. Q-See Presidio will prompt you to add a device. Select Add. For the most up to date instructions, go to: http://bit.ly/presidioapp 8A. Ensure that your mobile device is connected to the SAME Wi-Fi connection as your NVR.
  • Page 13 8D. Select Sign 8F. Go to your email inbox. Open the Verification Code email and note the code. 8G. Go back to the Q-See Presidio app. Enter the Verification Code. Select Next. 8E. Enter your Email Address. Select Verify. An email...
  • Page 14 8H. Enter the Password you wish to use for your Q-See 8I. Enter your Q-See Presidio Username and Presidio Account. Review, and Agree to the Q-See Password. The Username is also the email address Presidio Terms. Select Sign used to create the account. Select Login.
  • Page 15 NVR screen. The QR Code can also be found by going to Main Menu > System > Network > Q-See Cloud 8N. The Live View of your cameras will appear. Your system is now configured. Go to www.Q-See.com/support...
  • Page 16: Get The Most Out Of Your Q-See System Tips On Camera Placement

    Get the Most Out of Your Q-See Cameras Follow these tips to maximize the life and performance of your cameras. Avoid direct exposure to weather Distance From Viewing/Recording Device Mount your camera under an eave or awning if possible. Walls & floors will affect signal strength, especially con- crete.
  • Page 17 Do not place camera behind a window Light levels should be approximately the same between camera and target area Consistent lighting conditions will provide optimal camera performance. Do not place near high-voltage wires or other sources of electrical interference Legal Considerations Always check state and local laws before installing cameras.
  • Page 18: Troubleshooting

    If the camera works, the cable may need to be replaced. Please contact technical support or you can visit www.q-see.com/support for more info. • Connect the cable to a different channel on the NVR.
  • Page 19: Warranty And Support

    DISCLAIMER: Although Q-See has made every effort to ensure that the infor- mation in this guide was correct at the time of printing, Q-See does not assume any liability to any party for any loss, damage, or disruption caused by any errors, omissions, or typos that may occur.
  • Page 20 24/7 Online Support Portal & Knowledge Base www.Q-See.com/support How–To’s Repairs and Returns Firmware Updates Support Videos Manuals and Guides Software ADDITIONAL SUPPORT 24/7 ONLINE & EMAIL SUPPORT Phone Support Chat Support Languages Mon-Fri : 6AM–7:00PM PST Mon-Fri: 6AM–7PM PST English, Spanish, French 1-877-998-3440 Sat-Sun 9AM–5PM PST...

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