Axis Q6000-E Mk II User Manual
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Axis Q6000-E Mk II User Manual

Ptz network camera
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AXIS Q6000-E Mk II PTZ Network Camera
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Summary of Contents for Axis Q6000-E Mk II

  • Page 1 AXIS Q6000-E Mk II PTZ Network Camera User Manual...

  • Page 2: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 3 AXIS Q6000-E Mk II PTZ Network Camera Table of Contents How to reset to factory default settings ......

  • Page 4: Hardware Overview

    AXIS Q6000-E Mk II PTZ Network Camera Hardware overview Hardware overview For specifications of the hardware components, see Specifications on page 58. SD card slot Restart button Network connector (service port) Control button Network connector on AXIS Q6000-E Mk II...

  • Page 5: How To Access The Product

    Most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (internet). If the Axis product is located on an intranet (LAN) and you want to make it available from the other (WAN) side of a NAT (Network Address Translator) router, turn on NAT traversal.

  • Page 6: How To Set The Root Password

    How to set the root password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 7 • Auto-Configure Link-Local Address must be enabled in the PTZ network camera for Autoconnect to work. This feature is enabled by default in Axis products. It can also be enabled under System Options > Advanced TCP/IP Settings. • The already saved password will not be changed if the password field is left empty.
  • Page 8 If PTZ camera and the camera heads are not calibrated, the PTZ functions will not work as expected. Note • If the Axis product loses connection with the PTZ camera, re-connect from System Options > PTZ Network Camera > Connection.

  • Page 9: About The Live View Window

    About the manual trigger on page 9 . Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
  • Page 10 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 11 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.

  • Page 11: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    AXIS Q6000-E Mk II PTZ Network Camera About media streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 13 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 14: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 15: About Video Settings

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 16 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 17 Image details that are important for forensic video analysis, for example faces and license plates, are encoded with a higher bitrate. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

  • Page 18: About Stream Profiles

    ONVIF media profiles from this page. About camera settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. About image appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings.
  • Page 19 About video settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 20: About Overlays

    AXIS Q6000-E Mk II PTZ Network Camera About video settings About overlays Note The overlay feature is not supported for the quad stream, only for the individual video streams. Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration.

  • Page 21: About Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 22 AXIS Q6000-E Mk II PTZ Network Camera About video settings For more information, see the online help Important Adding many privacy masks may affect the product’s performance. Note Privacy masks are not available for the quad stream. However, privacy masks configured on each channel show up in...

  • Page 23: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 11 .

  • Page 24: About User-Defined Links

    AXIS Q6000-E Mk II PTZ Network Camera How to configure the live view window About user-defined links To display user-defined links in the live view window, select the Show custom link option, give the link a name and then enter the URL to link to.

  • Page 25: About Ptz (Pan Tilt Zoom)

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see About events on page 33). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 26: How To Create Additional Gatekeepers

    AXIS Q6000-E Mk II PTZ Network Camera About PTZ (Pan Tilt Zoom) 5. Click Add. The page reloads and resets the selected channel to channel 1. Note Before you click Next, make sure you have selected the correct channel. How to remove a preset position in the Remote Gatekeeper setup 1.

  • Page 27: About Detectors

    AXIS Q6000-E Mk II PTZ Network Camera About detectors About detectors About camera tampering Camera Tampering can generate an alarm when the camera is repositioned, or when the lens is covered, spray-painted or severely de-focused. To send an alarm, for example via email, an action rule must be set up.
  • Page 28 AXIS Q6000-E Mk II PTZ Network Camera About detectors • Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored). For instructions, see How to set up motion detection windows on page 28.
  • Page 29 AXIS Q6000-E Mk II PTZ Network Camera About detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window, and select a low object size. • To avoid triggering on small objects, select a high object size.

  • Page 30: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 31: Configuring Replacement Lenses

    AXIS Q6000-E Mk II PTZ Network Camera Configuring replacement lenses Configuring replacement lenses After replacing one or more lenses on the camera, the new lenses must be configured. If possible, we recommend that you perform and test the whole installation on e.g. a workbench before you mount the camera in its intended position.
  • Page 32 AXIS Q6000-E Mk II PTZ Network Camera Configuring replacement lenses 7. After the application opens you will see this page. Select the new lens for each required camera. 8. Click the Restart button to restart the camera and complete the configuration.

  • Page 33: About Events

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. It’s also possible to go to Detectors > Motion Detection and configure a motion detection window. See the online help.
  • Page 34 Motion Detection – Triggers an action rule when motion is detected. See About motion detection on page 27. Shock Detection – Triggers an action rule when the Axis product detects it has been tilted or hit. See About shock detection on page 27.

  • Page 35: How To Add Recipients

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 41.

  • Page 36: How To Set Up Recurrences

    AXIS Q6000-E Mk II PTZ Network Camera About events 1. Go to Events > Schedules and click Add. 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

  • Page 37: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 38: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 49. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 39: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 40: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 41 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 42: Date & Time

    Date & Time The Axis product’s date and time settings are configured under System Options > Date & Time. Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see below).

  • Page 43: Ptz Network Camera

    If PTZ camera and the camera heads are not calibrated, the PTZ functions will not work as expected. Note • If the Axis product loses connection with the PTZ camera, re-connect from System Options > PTZ Network Camera > Connection.

  • Page 44: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 45 IPv6 Address Configuration If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router. To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.
  • Page 46 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 47 (LAN) from the public network (internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 48 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 49: Storage

    Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
  • Page 50 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 51 6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under General Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 52: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 53: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 54: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 55 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 56 The TTL (Time To Live) value may need to be increased. No multicast H.264 Check with your network administrator that the multicast addresses used by the Axis product displayed in the client are valid for your network.
  • Page 57 Camera Calibration Calibration does not work If using an https connection for your Axis product, make sure you use the same for the connected properly PTZ camera as well. Otherwise the calibration page may not work properly. See Calibrate the PTZ...

  • Page 58: Specifications

    AXIS Q6000-E Mk II PTZ Network Camera Specifications Specifications To find the latest version of the product’s datasheet, go to the product page at axis.com and locate Support & Documentation. LED Indicators Status LED Indication Unlit Connection and normal operation.

  • Page 59: Performance Considerations

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 60 User Manual Ver. M6.2 AXIS Q6000-E Mk II PTZ Network Camera Date: October 2018 © Axis Communications AB, 2016 - 2018 Part No. T10037789...

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