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Axis Q6045-E User Manual

Mk ii ptz dome network camera
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AXIS Q6045-E Mk II PTZ Dome Network Camera

User Manual

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Summary of Contents for Axis Q6045-E

  • Page 1: User Manual

    AXIS Q6045-E Mk II PTZ Dome Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of • Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 3 . AXIS Q6045-E Mk II PTZ Dome Network Camera, and is applicable to • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q6045-E Mk II PTZ Dome Network Camera Table of Contents Advanced ............

  • Page 6: Safety Information

    AXIS Q6045-E Mk II PTZ Dome Network Camera Safety Information Safety Information Hazard Levels Indicates a hazardous situation which, if not avoided, will result in death or serious injury. DANGER Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    AXIS Q6045-E Mk II PTZ Dome Network Camera Hardware Overview Hardware Overview NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. Hook for safety wire Network connector (High PoE) Ground screw Unit holder (3x) Part number (P/N) &...

  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 59. • Connecting to an AXIS Video Hosting System service. See page 52. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Midspan Led Indicators

    AXIS Q6045-E Mk II PTZ Dome Network Camera Hardware Overview Midspan LED Indicators Color Indication Port Unlit No camera connected. Green Steady when camera connected, normal operation. Green, flashing Slow flash when overcurrent or short circuit condition on the port.

  • Page 10: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 11: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS Q6045-E Mk II PTZ Dome Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS Q6045-E Mk II PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 16 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.

  • Page 19: Stream Profiles

    AXIS Q6045-E Mk II PTZ Dome Network Camera Video H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.

  • Page 20: Camera Settings

    To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: Overlay

    AXIS Q6045-E Mk II PTZ Dome Network Camera Video Max gain - Measured in decibels (dB), gain describes the amount of amplification applied to a signal, in this case the visual information in the image. A high level of amplification may provide a better image in very low light situations. A high gain will also increase the amount of image noise.
  • Page 22 For more information about privacy masks, see Privacy Mask on page 23. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 23: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 24: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 25 AXIS Q6045-E Mk II PTZ Dome Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to.

  • Page 26: Ptz (Pan Tilt Zoom)

    AXIS Q6045-E Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 27: Autotracking

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.

  • Page 28: Gatekeeper

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording on page 29.

  • Page 29: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 30 PTZ (Pan Tilt Zoom) When Enable E-flip is selected, as it tilts down and continues to pan backwards, the Axis product will automatically correct the view and flip it 180 degrees. The left limit must be set to –180 degrees and the right limit to 180 degrees for e-flip to work.

  • Page 31: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 39). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 32: Detectors

    Motion Detection Parameters on page 32. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 39.

  • Page 33: Basic Video Analytics

    AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in...
  • Page 34 AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors 1. Choose Area of interest from the drop-down list. Set the virtual area to detect if an object has disappeared from this area of interest. Important When configuring Object size the view shall be zoomed out to Wide position.

  • Page 35: Object Counter

    AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors 3. Use the Sensitivity slidebar to define how sensitive the detection should be. The lower sensitivity selected on the Sensitivity bar, the greater difference in luminance is needed between the object and the background for the detector to be activated.
  • Page 36 AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors 2. Choose Object size from the drop-down list. Set the size limits of the object that should be detected. The camera will detect any object whose size falls in between the minimum (blue shape) and maximum (white shape) range.

  • Page 37: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 38 AXIS Q6045-E Mk II PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 39: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 40 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 32. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 32.

  • Page 41: Add Recipients

    Events Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.
  • Page 42 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 43: Create Schedules

    This section describes how to enable open casing detection in an outdoor AXIS Q60 Series camera (AXIS Q60-E). An outdoor AXIS Q60 PTZ Dome Network Camera only has one connector used for both power and Ethernet. Open casing detection is enabled by connecting the redundant pairs in the network cable to an alarm device (not included) equipped with a physical switch and configuring the camera to perform an action when the alarm device circuit opens or closes.
  • Page 44 AXIS Q6045-E Mk II PTZ Dome Network Camera Events Connect the Cable CAUTION Modifications could have a negative effect on the electromagnetic compatibility (EMC) of the whole system. Take appropriate precautions and make sure to properly connect the shield in both ends.

  • Page 45: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 46: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 56. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 47: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 48: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 49 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 50: Date & Time

    PKCS#12 format. The Axis product is shipped with several preinstalled CA certificates. If required, additional CA certificates can be installed: 1.

  • Page 51: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 52 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 53 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 54 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 55 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 56: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 57: Maintenance

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 58: Support

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report.

  • Page 59: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 60: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 61: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 62 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 64. Product does not start up...
  • Page 63 AXIS Q6045-E Mk II PTZ Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 64: Technical Specifications

    Basic Analytics (not to be compared with third-party analytics): Object removed, Enter/Exit detector, Fence detector, Object counter, Highlight compensation Support for AXIS Camera Application Platform enabling installation of AXIS Cross-line detection and third-party applications, see www.axis.com/acap Event triggers Analytics, Fan, Temperature, Manual trigger, PTZ moving, PTZ preset, Edge storage events...
  • Page 65 512 MB RAM, 128 MB Flash Battery backed-up real-time clock Power High Power over Ethernet (High PoE) IEEE 802.3at, max 60 W, Axis High PoE Midspan 1-port: 100–240 V AC, max 74 W Connectors RJ45 10BASE-T/100BASE-TX PoE, RJ45 Push-pull Connector (IP66) included...

  • Page 66: Performance Considerations

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 67 User Manual Ver. M5.6 AXIS Q6045-E Mk II PTZ Dome Network Camera Date: May 2015 © Axis Communications AB, 2014 - 2015 Part No. 1463329...

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