Telephone Solutions - GE 22428 User Manual

If you are using AC (electrical) power, make sure that the unit is connected to a non-switched
electrical outlet. Disconnect the unit from the plug and plug it in again.
Are you subscribed to caller ID service from your local telephone company?
Caller ID incomplete
The unit displays this message if it detects anything other data message than valid Caller ID
information during the silent period after the first ring. This message indicates the presence of noise
on the line.

Telephone Solutions

No dial tone
Check installation:
-- Is the base power cord connected to a working electrical outlet?
-- Is the telephone line cord connected to the base unit and wall phone jack?
Disconnect the base from wall phone jack and connect another phone to the same jack. If there is no
dial tone on the second phone, the problem might be your wiring or local service.
The handset might be out of range of the base. Move closer to the base.
Make sure the battery is properly charged (for 12 hours).
Ensure the battery is installed correctly.
Did the handset beep when you pressed the talk/callback button? Did the in use indicator come on?
The battery may need to be charged.
Dial tone is OK, but can't dial out
Make sure the tone/pulse setting is programmed correctly.
Handset does not ring
Make sure the RINGER switch on the handset is turned to ON.
You may have too many extension phones on your line. Try unplugging some phones.
See solutions for "No dial tone".
Charge/In Use Indicator on the base flashes
Provided your phone company offers voice messaging service and you subscribe to it, the charge/in
use indicator on the base flashes when the phone is not in use to indicate there is message waiting. It
stops flashing after message has been reviewed.
Phone dials in pulse with tone service
Make sure the PHONE is in TONE dialing mode.
Phone won't dial out with pulse service
Make sure the PHONE is in PULSE dialing mode.
You experience static, noise, or fading in and out
Change channels.
The handset maybe out of range. Move closer to the base.
Relocate the base.
Charge the battery.
Make sure base is not plugged into an electrical outlet with another household appliance.
Unit beeps
Place handset in base cradle for 20 seconds reset the security code. If that doesn't work, charge the
battery for 12 hours.
Clean the charging contacts on the handset and base with a soft cloth or an eraser.
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