Troubleshooting; Maintaining And Cleaning The Heki3 Plus; Guarantee - Dometic Heki 3 Plus Installation And Operating Manual

Troubleshooting

9 Troubleshooting
Fault
The roof light does not
close completely.
The flyscreen or black-
out roller blind cannot
be moved.
The lighting does not
work.
If you are unable to rectify the fault, get in touch with a specialist workshop.
10 Maintaining and cleaning the
Heki3 Plus
A
NOTICE!
Do not use any sharp or hard objects for cleaning since they may
damage the acrylic glass.
Only use cleaning agents that are approved by the manufacturer. Acrylic
glass polish (ref. no. 9103501188), special polishing cloth (ref. no.
9103501190) and acrylic glass cleaning agent (ref. no. 9103501189).
➤ Clean the roller blind with mild soap and plenty of water.
➤ Put talcum powder on the rubber seal.
11

Guarantee

The statutory warranty period applies. If the product is defective, please contact the
service partner in your country (addresses on the back on the instruction manual).
Our experts will be happy to help you and will discuss the warranty process with you
in more detail.
12
Possible cause
Dirt between the glass and
frame
Dirt on the side guides
The vehicle's power supply
to the roof light is inter-
rupted.
One or both lamps are
faulty.
Suggested remedy
Clean the window.
Remove any leaves and twigs
between the glass and frame.
Clean the side guides.
Check the power supply from the
vehicle to the roof light.
Replace the lamps (12 V, 8 W).
Heki3 Plus
EN