Do you have a question about the AVR-X6400H and is the answer not in the manual?
Questions and answers
Kel
February 13, 2025
How do I get Spotify back on
1 comments:
Mr. Anderson
February 13, 2025
To restore Spotify on the Denon AVR-X6400H, follow these steps:
1. Ensure your AVR-X6400H is connected to the internet via Wi-Fi or a wired connection. 2. Download and install the Spotify app on your Android or iOS device. 3. Open the Spotify app and log in to your Spotify Premium account. 4. Select a song to play and tap the Spotify Connect icon. 5. Choose the Denon AVR-X6400H from the list of available devices. 6. If the receiver does not appear, restart both the receiver and your mobile device, then try again. 7. Make sure the receiver's firmware is up to date by checking in the settings menu.
If the issue persists, reset the network settings on the receiver and set up the connection again.
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INTEGRATED NETWORK AV RECEIVER Click here! AVR-X6400H On-line service parts list http://dmedia.dmglobal.com/Document/DocumentDetails/23542 Online Parts List (P5 to P7) WEB owner’s manual (Release schedule) http://manuals.denon.com/AVRX6400H/NA/EN/index.php (July 2017) http://manuals.denon.com/AVRX6400H/EU/EN/index.php (July 2017) http://manuals.denon.com/AVRX6400H/AP/ZH/index.php (September 2017) CAUTION IN SERVICING ELECTRICAL MECHANICAL REPAIR INFORMATION UPDATING • For purposes of improvement, specifications and design are subject to change without notice.
CAUTION IN SERVICING SAFETY PRECAUTIONS NOTE FOR SCHEMATIC DIAGRAM NOTE FOR PARTS LIST INSTRUCTIONS FOR HANDLING SEMICONDUCTORS AND OPTICAL UNIT Online Parts List Accessing the Parts List Logging in to New SDI and Accessing the Parts List Accessing the Part List from the Model Asset Screen PRINTED CIRCUIT BOARDS Parts Table Downloading the Parts List as an Excel File Revision History...
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SAFETY PRECAUTIONS ◎ Make a safety check after servicing! The following items should be checked for continued protection of the customer and the service Check that all screws, parts and wires removed or disconnected when servicing have been put back technician.
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NOTE FOR SCHEMATIC DIAGRAM WARNING: Parts indicated by the z mark have critical characteristics. Use ONLY replacement parts recommended by the manufacturer. CAUTION: Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis resistance check.
Online Parts List Accessing the Parts List Logging in to New SDI and Accessing the Parts List (1) Click the URL link on the cover of the service manual. (1) Access New SDI from the URL below. Examples of display <http://dmedia.dmglobal.com>...
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Accessing the Part List from the Model Asset Screen Downloading the Parts List as an Excel File (1) Display Model Asset from New SDI. (1) Displays the Parts List. Click the Download icon. (2) Click the section displayed as ▼ Link to Part Lists under the model name. NOTE : If the ▼...
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Searching Part Numbers or Ref. Numbers You can search a Parts List for part numbers or Ref. numbers. (1) Enter the part number or Ref. number in the search window of the Parts List, and press the search button. (2) The search results are displayed. The name of the sheet in which the search part is used and the part’s line are displayed.
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CAUTION IN SERVICING. Initializing This Unit Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB. 1. Press the power button to turn off the power. 2. While holding down buttons "CURSOR d " and "CURSOR f " simultaneously, press the power button to turn on the power.
ELECTRICAL SCHEMATIC DIAGRAMS SCH35_FLD SCH01_DIGITAL CONNECT PRINTED CIRCUIT BOARDS SCH02_MAIN CPU SCH03_EXPANDER DIGITAL SCH04_AUDIO PLD AUDIO VIDEO, FRONT HDMI USB, CONNECT-1, SCH05_DIR DA SUPPLY CONNECT-2, CONNECT-4 SCH06_ADI DSP1 DAC, L AMP CONNECT, R AMP CONNECT, FRONT SCH07_ADI DSP2 SPEAKER, HEIGHT2 SP, HP, P.SW, CONNECT-3 SCH08_ADI DSP3 AMP1, AMP2, SMPS, 232C PHONO, POSISTER, SCH09_ADI DSP4...
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SCHEMATIC DIAGRAMS All Ref.No. has been described in the parts list are four digits. SCH01_DIGITAL CONNECT But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N6012 N6011 N6010...
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All Ref.No. has been described in the parts list are four digits. SCH02_MAIN CPU But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO 9A TO 0B TO 1B...
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All Ref.No. has been described in the parts list are four digits. SCH03_EXPANDER But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO 4C TO 5C TO 6C...
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All Ref.No. has been described in the parts list are four digits. SCH04_AUDIO PLD But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. DA3.
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All Ref.No. has been described in the parts list are four digits. SCH05_DIR DA SUPPLY But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO A1 TO A6 TO C8...
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All Ref.No. has been described in the parts list are four digits. SCH06_ADI DSP1 But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO E3 TO D4 TO 7E...
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All Ref.No. has been described in the parts list are four digits. SCH07_ADI DSP2 But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO E4 TO D5 TO E7...
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All Ref.No. has been described in the parts list are four digits. SCH08_ADI DSP3 But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO E5 TO D6 TO E9...
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All Ref.No. has been described in the parts list are four digits. SCH09_ADI DSP4 But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO E6 TO D7 TO A9...
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All Ref.No. has been described in the parts list are four digits. SCH10_HDMI SUPPLY But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. DIGITAL DGND CONNECT...
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All Ref.No. has been described in the parts list are four digits. SCH11_DECODER But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. CEC5V HDMI DV5V...
All Ref.No. has been described in the parts list are four digits. SCH12_HDMI SW2 But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. CEC5V CEC3.3V Q2605...
All Ref.No. has been described in the parts list are four digits. SCH13_HDMI SW1 But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO HDMI SUPPLY TO 8U-310223(10/19)
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All Ref.No. has been described in the parts list are four digits. SCH14_IP OSD But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. DV5V DV3.3V L2815...
All Ref.No. has been described in the parts list are four digits. SCH15_IP OSD DDR But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO G8 TO G9 TO H0...
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All Ref.No. has been described in the parts list are four digits. SCH16_VIDEO PLD But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. .PO8KI_Y5/R1 DV3.
All Ref.No. has been described in the parts list are four digits. SCH17_HDMI TX But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. CEC_STBY5V CEC_STBY3.3V CEC5V...
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All Ref.No. has been described in the parts list are four digits. SCH18_E ARC But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. L3801 AVCC33 BLM21PG221...
All Ref.No. has been described in the parts list are four digits. SCH19_NET MODULE CONNECT But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. NET5V L8005 BLM21PG221...
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All Ref.No. has been described in the parts list are four digits. SCH20_AUDIO/VIDEO CONNECT But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N9019 N3001 N9018...
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All Ref.No. has been described in the parts list are four digits. SCH23_VIDEO SELECTOR But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. TO AUDIO/VIDEO CONNECT TO 8U-210228-1(1/4) TO H7...
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All Ref.No. has been described in the parts list are four digits. SCH24_CONNECT But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N5907 TO DIGITAL TO N6012...
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All Ref.No. has been described in the parts list are four digits. SCH25_AMP CONNECT But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N5833 Z5809 TO N3206...
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All Ref.No. has been described in the parts list are four digits. SCH26_ZONEDAC ADC But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. U5004 NJM2115M R5033...
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All Ref.No. has been described in the parts list are four digits. SCH27_MAIN DAC But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. DACGND DA+5V.
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All Ref.No. has been described in the parts list are four digits. SCH28_FRONT HDMI USB But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. R5501 R5502 R5503...
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All Ref.No. has been described in the parts list are four digits. SCH29_SMPS But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. B6501 CMD1A834 C6501...
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All Ref.No. has been described in the parts list are four digits. SCH30_232C PHONO But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N3902 N3902 K3901...
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All Ref.No. has been described in the parts list are four digits. SCH31_P.AMP1 But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N102_ TO N6001_ -61.6V...
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All Ref.No. has been described in the parts list are four digits. SCH32_P.AMP2 But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N202 TO N6003 N202A...
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All Ref.No. has been described in the parts list are four digits. SCH33_SPEAKER But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N6015 N6014* To_8U-110207-1(N102)
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All Ref.No. has been described in the parts list are four digits. SCH34_REG But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. Q6204 F6203 KTC2026...
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All Ref.No. has been described in the parts list are four digits. SCH35_FLD But there are less than four digits of printed Ref.No. on the PCB, and they have become four digits after the header by adding "0" in the parts list. N6405 OPEN Z6411 DGND...
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PRINTED CIRCUIT BOARDS DIGITAL Lead-free Solder When soldering, use the Lead-free Solder (Sn-Ag-Cu). DIGITAL (A SIDE) B501 DIGITAL UNIT S8001 63301022310AS N6012 N6201 R6286 N6003 C9040 R6288 R6511 N6010 R6510 R6298 N6011 R5075 R6513 R1934 8U-310223 R6206 R6282 R3405 B603 N6001 C2878 C2869...
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AUDIO VIDEO, FRONT HDMI USB, CONNECT-1, CONNECT-2, CONNECT-4 AUDIO VIDEO (A SIDE) AUDIO VIDEO (B SIDE) FRONT HDMI USB (A SIDE) FRONT HDMI USB (B SIDE) Z5559 R3134 N5560 C3123 R3135 C3126 R3136 C3127 R3137 C3128 L5559 R3138 C3129 8U-210228-5 FRONT HDMI/USB N5501...
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DAC, L AMP CONNECT, R AMP CONNECT, FRONT L AMP CONNECT (A SIDE) L AMP CONNECT (B SIDE) DAC (A SIDE) R7598 C7671 R7626 R7640 C7573 R7625 Z7501 R7597 R7570 R7569 C7602 R7596 R7624 R7622 R7621 R7639 R7623 C7601 R7593 R7638 R7592 C7600...
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LEVEL DIAGRAM FRONT ch AVR-X6400H LEVEL DIAGRAM FRONT ch NJU72343 NJU72751 NJU72750 H/POUT NJU72750 NJU72750 SPEAKER LINE + GAIN ADJ. - AK4458 MIC IN + + + AK5358 - - MUTE PRE OUT TO ZONE2 x4pcs TO ZONE3 +30dB 4.24Vrms/8Ω...
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CENTER / SURROUND ch AVR-X6400H LEVEL DIAGRAM CENTER/SURROUND ch NJU72343 SPEAKER + GAIN ADJ. AK4458 + + - - MUTE PRE OUT x4pcs +30dB 4.24Vrms/8Ω Volume IC: NJU72343 NON CLIP MAX SIGNAL LEVEL 4.2Vrms SPK OUT DAC:AK4458 1.98Vrms=0dBFS FULL SCALE LEVEL = 2.0Vrms...
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SUBWOOFER ch AVR-X6400H LEVEL DIAGRAM SUB WOOFER ch NJU72343 GAIN ADJ. AK4458 + + - - MUTE PRE OUT x4pcs +30dB +30dB FULL SCALE LEVEL Volume IC: NJU72343 NON CLIP MAX SIGNAL LEVEL 4.2Vrms DOLBY LIMIT LEVEL (ALL ch -3dBFS)
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SURROUND BACK / HEIGHT1 / HEIGHT2 ch AVR-X6400H LEVEL DIAGRAM SURROUND BACK/HEIGHT1/HEIGHT2 ch NJU72343 NJU72750 SPEAKER + GAIN ADJ. AK4458 + + - - MUTE PRE OUT x4pcs +30dB 4.24Vrms/8Ω Volume IC: NJU72343 NON CLIP MAX SIGNAL LEVEL 4.2Vrms SPK OUT DAC:AK4458 1.98Vrms=0dBFS...
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ZONE2 / ZONE3 ch AVR-X6400H LEVEL DIAGRAM ZONE2/ZONE3 NJU72750 LINE To MAIN MUTE PRE OUT NJU72750 MONO PCM5100 NJW1194V MONO Z2 DAC NJU72751 MONO NJW1194V + SPEAKER PCM5100 Z3 DAC MONO mono MUTE PRE OUT +30dB NJW1194V MAX. OUTPUT 4.2Vrms SP OUT 4.24Vrms/8Ω...
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VIDEO DIAGRAM ●AVRX6400/SR8012 BLOCK DIAGRAM (VIDEO) DIGITAL VIDEO BLOCK Z2 SPDIF SPDIF_Z2HDMI to DIGITAL AUDIO HDMI 1 TMDS CBL/SAT INPUT HDMI HDMI 2 TMDS TMDS MONITOR1 INPUT Matlix SW2 HDMI 3 ZONE2 HDMI 3 TMDS MN864788 Blu-ray INPUT HDMI TMDS HDMI 4 TMDS TMDS...
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POWER DIAGRAM AVRX6400/SR8012 BLOCK DIAGRAM (P.SUPPLY) DIGITAL PCB BLOCK AC PLUG 5.2V 5.2V FRONT_USB_VBUS NCP380 FRONT_USB_VBUS MAIN_POWER USBVBUSDRV RESET/B_DOWN form_NETWORK_MODULE M+3.3V CONTR OLLER USBVBUSDRV MAINCPU_CONTROL 3.3V 5.2V DC_DC_CONV. MAIN CPU 5.2V 5.2V M+3.3V NET5V XCL212 M3.3V FDC60BPZ NET5V 0.04A NETWORK SWM+3.3V POWER NET5V_POWER 1.4A...
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SEMICONDUCTORS Only major semiconductors are shown, general semiconductors etc. are omitted to list. The semiconductor which described a detailed drawing in a schematic diagram are omitted to list. 1. IC's R5F564MJCDFC (DIGITAL : U6201) Pin Name Symbol Pu/Pd STBY STOP Function STBY VBATT...
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Pin Name Symbol Pu/Pd STBY STOP Function Pin Name Symbol Pu/Pd STBY STOP Function STBY STBY P15/RXD1/SCK3/ APLD_DATA/ Audio PLD (5M570ZF256C5N) control pin/DAC (AK4458) AEXP_STB Expander (MC14094) control pin PB3/SCK4/SCK6 IRQ5 DAC_DATA control pin P14/IRQ4 AEXP_OE Expander (MC14094) control pin APLD_CLK/ Audio PLD (5M570ZF256C5N) control pin/DAC (AK4458) DAC_CLK...
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PCM9211 www.ti.com SBAS495 – JUNE 2010 PIN CONFIGURATIONS PCM9211 (DIGITAL : U7004) PT PACKAGE Pin Name Symbol Pu/Pd STBY STOP Function STBY LQFP-48 (TOP VIEW) PD7/IRQ7/AN107 DIR_CE DIR (PCM9211) control pin DIR_DOUT DIR (PCM9211) control pin DA3.3Pu PD6/IRQ6/AN106 DIR_CLK DIR (PCM9211) control pin DIR_RST DIR (PCM9211) control pin ERROR/INT0...
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PCM9211 PCM9211 BLOCK DIAGRAM www.ti.com SBAS495 – JUNE 2010 BLOCK DIAGRAM DESCRIPTION NAME FILT TOLERANT AUXIN 0 26 MS/ADR1 Software control I/F, SPI chip select / I2C slave address AUTO RXIN7 setting1(2) RXIN 0 RXIN0 SCKO DOUT RXIN 1 RXIN1 MAIN OUTPUT 27 MODE...
A3V56S40GTP 256M Single Data Rate Synchronous DRAM ADSP-21487KSWZ-4B (DIGITAL : U0101, U0201, U0301, U0401) A3V56S40GTP-60 (DIGITAL : U0103, U0203, U0303, U0403) Pin Configuration (Top View) PIN 1 PIN CONFIGURATION (TOP VIEW) GND PAD DQ15 (PIN 177) DQ14 DQ13 at BOTTOM DQ12 DQ11 DQ10...
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AK4458VN 40 +105 C (Exposed pad is connected to ground) 40 +85 C (Exposed pad is open) 48-pin QFN (0.5mm pitch) AKD4458 Evaluation Board for AK4458 AK4458VN (DAC : U7501, U7502) No. Pin Name I/O Function PD State CAD0_I2C Chip Address 0 Pin in I2C Bus serial control mode Pin Configurations Chip Select Pin in 3-wire serial control mode Hi-Z...
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SLAS764 – MAY 2011 www.ti.com DEVICE INFORMATION TERMINAL FUNCTIONS, PCM510x PCM5100 (DAC NJU72343 (AUDIO/VIDEO : U3215, U3216) : U5002, U5003, U5006 PCM510X (top view) No. Symbol Function No. Symbol Function AREF Analog reference potential DATA IC control data input Address selection CLOCK IC control clock input InA2...
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NJU72751 (AUDIO/VIDEO : U3219) No. Symbol Function No. Symbol Function Power supply(+) CLOCK IC control clock input ADR0 Address selection pin 0 InA1 Ach input1 OutB4 Bch output4 InB1 Bch input1 OutA4 Ach output4 InA2 Ach input2 OutB3 Bch output3 InB2 Bch input2 OutA3...
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MECHANICAL DISASSEMBLY Flowchart 1. FRONT PANEL ASSY 2. RADIATOR ASSY 3. BACK PANEL ASSY 4. TRANS EXPLODED VIEW PACKING VIEW...
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DISASSEMBLY Flowchart • Remove each part following the flow below. • Reassemble the removed parts in the reverse order. • Read "SAFETY PRECAUTIONS" before reassembling the removed parts. • If wire bundles are removed or moved during adjustment or part replacement, reshape the wires after completing the work. Failure to shape the wires correctly may cause problems such as noise. •...
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• The photographs with no shooting direction indicated were taken from the top of the unit. (1) Remove the screws. • Photos of AVR-X6400H E3 are used in this manual. The viewpoint of each photograph (Shooting direction : X) [View from the top] ↑Front side↑...
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2. RADIATOR ASSY 3. BACK PANEL ASSY Proceeding : TOP COVER → FRONT PANEL ASSY → RADIATOR ASSY Proceeding : TOP COVER → BACK PANEL ASSY (1) Remove the screws. Remove the STYLE PIN and connectors. (1) Remove the screws. ↓Shooting direction: A↓...
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4. TRANS Proceeding : TOP COVER → RADIATOR ASSY or BACK PANEL ASSY → TRANS N6501 STYLE PIN N6201 N6012...
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EXPLODED VIEW http://dmedia.dmglobal.com/Document/DocumentDetails/23542 Parts List : A-2 A-3 B04-4 B04-1 B02-4 B02-3 B04-9 B04-7 A-2 A-3 B04-10 B02-6 B02-2 B04-11 B02-7 B02-5 B03-2 B02-1 B03-3 B04-8 B03-6 B02-8 B03-1 B03-4 B03-5 WARNING: Parts marked with this symbol z have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.
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PACKING VIEW http://dmedia.dmglobal.com/Document/DocumentDetails/23542 Parts List : P11 P06 P12 P14 P13 P42 P15 P16 P18 P24 P25 P19 P17 P32 P31 UK plug (UK Only)
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REPAIR INFORMATION TROUBLE SHOOTING SPECIAL MODE 1. POWER Special mode setting button 2. Analog video 1. Version Display Mode 3. HDMI/DVI 2. PANEL / REMOTE LOCK Selection Mode 4. AUDIO 3-1. Selecting the Mode for Service-related 5. Network / Bluetooth / USB 3-2.
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TROUBLE SHOOTING 1. POWER 1.1. The unit does not power on 1.2. Fuse is blown The unit does not power on Blown fuse Does the power indicator on the front panel Does the power shut down after several Check the rectifier diode in the Check for short circuits between flash in green or white when the power is turned Check for leaks and short...
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2. Analog video AUDIO VIDEO test point Input CVBS K3504 K3505 K4806 K4807 K3302 K3106 C3134 (3P) (3P) (3P) (3P) (3P) K3502 (6P) K3501 (6P) K3503 (6P) CVBS MONITOR OUT COMPONENT MONITOR OUT Z2 CVBS MONITOR OUT R3131 K3303 K3301 K3105 K3104 K3103...
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I2C communication wave form (sample) Use a jig to extend the DIGITAL PCB Check the power supply voltage. FFC connection error or contact failure. [N9018] AUDIO/VIDEO PCB Power IC [U7524] failure (V-5V). V+3.3V : C3748 + q DIGITAL PCB DV+3.3V, DV5V V-5V : C3749 - w DATA...
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3. HDMI/DVI 3.1. No picture or sound is output (HDMI to HDMI) (8) When using a DENON Blu-ray/DVD player, is the "HDMI" indicator of the fluorescent display lit? Proceed to YES when using a Blu-ray/DVD player produced by other manufactures.
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(15) Are a picture and sound output when a dif- The TV is faulty. ferent TV is used? Check the unit. Check the Firmware. Check the circuits around the IP SCALER [U2800, Is "IP SCALER ERR" displayed? DIGITAL PCB] and DDR2 [U3000/U3001]. If there appear to be no problems, [U2800] or [U3000/U3001] is faulty.
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4. AUDIO 4.1. AUDIO CHECK No audio output "AUDIO CHECK PATH" CHECK 1 INPUT SURROUND MODE SOURCE Check the ANALOG AUDIO BLOCK Audio output OK? ANALOG 2CH DIRECT ANALOG CHECK 2 INPUT SURROUND MODE SOURCE Check the DIGITAL AUDIO BLOCK Legacy Audio output OK? COAX or OPT...
4.2. Power AMP (AMP PCB) 4.3. Analog audio When using the protection pass mode, do not connect speakers to the speaker terminals. No audio output. No audio output. Protection is activated. Is the power transistor open or short circuited? Are the [N9028 : 5 - 7pins] in the A.AUDIO/VIDEO Replace the power transistor.
5. Network / Bluetooth / USB 5.1. Cannot connect to the network Check the connection environment Can the output voltage (5V) to The circuit of NET5V_POWE Insert the LAN cable correctly and then turn on Is NET5V_POWER [U6201 : Is the LAN cable correctly inserted? [Q8007 : FET-SW] be con- between [U6201 and Q8007] the power again.
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5.2. Cannot establish a Bluetooth connection Check the Bluetooth device being used Is the Bluetooth device compatible with the Use a device that is A2DP profile compatible. A2DP profile? Are the versions of the HEOS Version displayed The Network Module software is faulty. in Version Check Mode? Is the Bluetooth function enabled on the Blue- Enable the Bluetooth function and try connect-...
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5.3. Cannot recognize the connected USB device 5.4. No picture or sound is output Check the USB device being used Checking the unit (If no picture is output) Are digital video signals(NETGUI_PCK, HS, VS, DE, The circuit around Network Module, [U3200 : Is a USB hub being used? Do not use a USB hub.
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DIGITAL test point USB test point B501 DIGITAL UNIT Z5559 S8001 N6001 N5560 63301022310AS N6012 N6201 R6286 N6003 C9040 R6288 R6511 N6010 R6513 R6510 R6298 N6011 R5075 R1934 B603 N6001 8U-310223 R6206 R6282 R3405 C2878 U1906 C2869 R3487 C2838 C2875 N5560 C1941 R6313...
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6. SMPS Operation waveform for each part DC 5V is not output. Primary drain After primary side rectification (Caution: High voltage, electric shock) (Caution: High voltage, electric shock) C6512 0.01/250V Is [U6503 : TOP267EG] dam- Replace the [U6503 : After secondary rectifications R6511 aged? TOP267EG] and [D6503].
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HDMI "Rx/Tx" Failure Detection 1. Prior checking Check item(0). : Checking the HDMI connector Checking the condition of the HDMI pin (rear/front). There are deformed pins. Replace the HDMI connector. Check for deformed pins. None of the pins are deformed. Check by following the flow chart for "3.
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2. Preparations for checking HDMI Switcher reception/transmission register 2-3. Device configuration method 2-1. Necessary devices PC settings : Execute the serial communication program, Termite.exe. 1) Check the product settings. 2-a) Player with an HDMI terminal 2-b)TV with an HDMI terminal (* NOTE : Do not use a computer monitor.) After executing Termite.exe, click [Settings].
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Click the [click to connect] button to start communication. When the settings are correct, the following message will be displayed in the window of After a connection is established successfully, the display of the button name will change as Termite. shown in Figure 4.
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3. Starting detecting the point of failure Check item(1). (2-2) Display when an Error is not detected. Check the power supply status and communication status with the CPU of each device. L1 HDMI DIAGNOSTICS Start in HDMI Diagnostics mode and follow the procedures below. L2 1 Auto Test (1) Start in HDMI Diagnostics mode Cancel the mode, and proceed to...
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Check item(2). : Does a video signal come from HDMI ZONE2 Check item(4). Does a video signal come from HDMI OUT1 to OUT to TV correctly? TV correctly? HDMI IN ZONE2 OUT HDMI IN HDMI OUT1/2 Go to check item (48) (Switcher1 failure detection proce- dure) Go to...
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3-1. Error Code H1-01 failure detection procedure Checking device. [U3401 : MN864787] Check the power supply voltage. (HDMI Tx) Checking the reset waveform. (HDMI Tx) Check item(6). Check the power supply voltage. : Check item(8). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (HDMI Tx) Check item(9). Check the I2C communication line : Check the CPU. Is the TP waveform of the TP near the HDMI SW1 [U2401] cor- rect (like the one shown in the diagram) when the power is turned on? I2C(HSCL) U2401...
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3-2. Error Code H1-02 failure detection procedure Checking device. [U2401 : MN864788] Check the power supply voltage. (HDMI SW1) Checking the reset waveform. (HDMI SW1) Check item(11). Check the power supply voltage. : Check item(13). Checking the reset waveform : Check the waveform.
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3-3. Error Code H1-03 failure detection procedure Checking device. [U2601 : MN864788] Check the power supply voltage. (HDMI SW2) Checking the reset waveform. (HDMI SW2) Check item(14). Check the power supply voltage. : Check item(16). Checking the reset waveform : Check the waveform.
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3-4. Error Code H1-06 failure detection procedure Checking device. [U2800 : ADV8003] Check the power supply voltage. Checking the reset waveform. Check item(17). Check the power supply voltage. Check item(18). Check the power supply voltage. Check item(19). Checking the reset : Check the CPU.
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Check the I2C communication line. Check item(20). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the [U2000] correct (like the one shown in the diagram) when the power is turned on? R2033 I2C(AVSDA) R2032 I2C(AVSCL) U2000...
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3-5. Error Code H1-14 failure detection procedure 3-6. Error Code H1-15 failure detection procedure Checking device. [U3000, U3001 : A3R12E40DBF-8E] Checking device. [U2801 : W25Q128JVFIQ] Check item(23). Write to the GUI ROM. Check item(22). Check soldering of IP SCALER [U2800], DDR2 [U3000/U3001] and its peripheral circuits. Recheck from check item (1).
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3-7. Error Code H1-05 failure detection procedure Checking device. [U2000 : ADV7850] Checking the reset waveform. (VIDEO DECODER) Check item(25). Checking the reset waveform : Check the waveform. Is the TP waveform of the TP near the VIDEO DECODER (U2000) correct (like the one shown in the diagram) when the power is turned on? VIDEO DECODER...
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3-8. Error Code H1-08 failure detection procedure Checking device. [U101 : ADSP21487] Check the power supply voltage. (DSP1) Checking the reset waveform. (DSP1) Check item(26). Check the power supply voltage. Check item(27). Check the power supply voltage. Check item(28). Checking the reset : Check the CPU.
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Check the SPI communication line. (DSP1) Check item(29). Check the SPI communication line : Check the CPU. Is the "SPI" waveform of the TP near the DSP [U101] correct (like the one shown in the diagram) when the power is turned on? 3 pin CLK 4 pin MOSI U101...
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3-9. Error Code H1-09 failure detection procedure Checking device. [U201 : ADSP21487] Check the power supply voltage. (DSP2) Checking the reset waveform. (DSP2) Check item(31). Check the power supply voltage. Check item(32). Check the power supply voltage. Check item(33). Checking the reset : Check the CPU.
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Check the SPI communication line. (DSP2) Check item(34). Check the SPI communication line : Check the CPU. Is the "SPI" waveform of the TP near the DSP [U201] correct (like the one shown in the diagram) when the power is turned on? U201 *The diagram shows an example.
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3-10. Error Code H1-10 failure detection procedure Checking device. [U301 : ADSP21487] Checking the reset waveform. (DSP3) Check the SPI communication line. (DSP3) Check item(36). Checking the reset : Check item(37). Check the SPI communication line : Check the CPU. Check the CPU.
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3-11. Error Code H1-11 failure detection procedure Checking device. [U401 : ADSP21487] Checking the reset waveform. (DSP4) Check the SPI communication line. (DSP4) Check item(39). Checking the reset : Check item(40). Check the SPI communication line : Check the CPU. Check the CPU.
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3-12. Error Code H1-12 failure detection procedure Checking device. [U7004 : PCM9211] Checking the reset waveform. (DIR) Check the communication line. (DIR) Check item(42). Checking the reset : Check item(43). Check the communication line : Check the CPU. Check the CPU. Is the waveform of the TP near the DIR [U7004] correct (like the one Is the waveform of the TP near the DIR [U7004] correct (like the one shown in the diagram) when the power is turned on?
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3-13. Error Code H1-16 failure detection procedure Checking device. [U3802 : SiI9437] Check the power supply voltage. (ARC IC) Checking the reset waveform. (ARC IC) Check item(45). Check the power supply voltage. : Check item(47). Checking the reset waveform : Check the waveform.
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3-14. Switcher1 failure detection procedure HDMI IN ZONE2 OUT Check item(49). Checking the DDC status register : Example Send the following command from Termite.exe. b In order to check, connect the player to the HDMI terminal and configure the player as AVR source. Next, turn on the power for the player and TV and start playback on the player.
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When the results of check item (48) are "NO" When the results of check item (49) are "00 or 04" (Detection of 5V is not OK) (Detection of DDC is not OK.) Check the +5V voltage. (HDMI IN5 - 7) Check the DDC line.
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When the results of check item (49) are "22 or 11" (Detection of DDC is OK.) Checking the TMDS status register (HDMI Switcher1) 3.3V TMDS Signal TMDS Check item(52). Checking register of the TMDS CLK detection status Example register : Send the following command from Termite.exe.
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When the results of check item (53) are "33 or 23 or 13 or 03" Example (Detection of HPD is OK / Detection of RXSENSE is OK ) Checking the EDID register. (HDMI ZONE2 OUT) Check item(55). Check the Monitor EDID : ①...
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When the results of check item (53) are "31 or 21 or 11 or 01" When the results of check item (53) are "32 or 22 or 12 or 02" (Detection of HPD is OK / Detection of RXSENSE is not OK ) (Detection of HPD is not OK / Detection of RXSENSE is OK ) Check the TMDS.
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When the results of check item (53) are "30 or 20 or 10 or 00" (Detection of HPD is not OK / Detection of RXSENSE is not OK ) Check the TMDS/HPD. (HDMI ZONE2 OUT) Check item(60). Checking the HPD and RXSENSE. : Does the test point near HDMI output terminal [N5010] indicate (3.3V)? Does the test point (HPD) near HDMI output terminal [N5010] indi-...
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3-15. Switcher2 failure detection procedure HDMI IN ZONE2 OUT Check item(62). Checking the DDC status register : Example Send the following command from Termite.exe. b In order to check, connect the player to the HDMI terminal and configure the player as AVR source. Next, turn on the power for the player and TV and start playback on the player.
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When the results of check item (61) are "NO" When the results of check item (62) are "00 or 04" (Detection of 5V is not OK) (Detection of DDC is not OK.) Check the +5V voltage. (HDMI IN1 - 4) Check the DDC line.
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When the results of check item (62) are "22 or 11" (Detection of DDC is OK.) 3.3V TMDS Signal Check item(66). Checking the TMDS input waveform. : Checking the TMDS status register (HDMI Switcher2) Check the TMDS waveform at the following test point. Is the waveform like the sample? Check item(65).
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3-16. Tx failure detection procedure Check the output terminal. Check item(69). Check the video output port for failure. : Check the Monitor 1 output video signal is correct. After checking the Monitor 1, change the HDMI cable connection from OUT1 to OUT2. Turn off the AV AMP and turn it on again.
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Checking operation between the HDMI (SW) device and the HDMI device (Tx). Checking between Monitor1 and the TV. Checking operation between the HDMI (Tx) device and TV. Connect Monitor1 to the TV and check the following items with the TV turned on. HDMI1 in HDMI5 in HDMI OUT1...
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Example When the results of check item (72) are "30" (Detection of HPD is OK / Detection of RXSENSE is OK ) Checking the EDID register. (HDMI OUT1) Check item(73). Check the Monitor EDID : ① Unplug the AC cord. Plug the AC cord into a power outlet. The first eight bytes are nor- ②...
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When the results of check item (72) are "10" When the results of check item (72) are "20" (Detection of HPD is OK / Detection of RXSENSE is not OK ) (Detection of HPD is not OK / Detection of RXSENSE is OK ) Check the TMDS.
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When the results of check item (72) are "00" (Detection of HPD is not OK / Detection of RXSENSE is not OK ) Check the TMDS/HPD. (HDMI OUT1) Check item(78). Checking the HPD and RXSENSE. : Does the test point near HDMI output terminal [N3401] indicate (3.3V)? Does the test point (HPD) near HDMI output terminal [N3401] indi- cate "Hi(3-5V)"?
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Checking between Monitor 2 and the TV. Connect Monitor2 to the TV and check the following items with the TV turned on. Checking the HPD/RXSENSE status register. (HDMI OUT2) Check item(79). Check the HPD and RXSENSE register value of the Example HDMI TX device.
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When the results of check item (79) are "03" (Detection of HPD is OK / Detection of RXSENSE is OK ) Example Checking the EDID register. (OUT2) Check item(80). Check the Monitor EDID : ① Unplug the AC cord. Plug the AC cord into a power outlet. ②...
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When the results of check item (79) are "01" When the results of check item (79) are "02" (Detection of HPD is OK / Detection of RXSENSE is not OK ) (Detection of HPD is not OK / Detection of RXSENSE is OK ) Check the RXSENSE.
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When the results of check item (79) are "00" (Detection of HPD is not OK / Detection of RXSENSE is not OK ) Checking the HPD/RXSENSE status register. (OUT2) Check item(85). Checking the HPD and RXSENSE. : Does the test point of RXSENSE close to the HDMI output terminal [N3402] indicate the (3.3V)? Does the voltage of HPD test point close to the HDMI output terminal [N3402] indicate "Hi"...
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3-17. HDMI DDC Buffer (ISL33003) failure detection procedure Checking operation between the HDMI (HDMI DDC Buffer) and the player Checking the +5V/DDC status register (HDMI DDC Buffer) b In order to check, connect the player to the HDMI terminal and configure the player as AVR source. Check item(88).
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When the results of check item (88) are "78 or 70" When the results of check item (89) are "00 or 04" (Detection of 5V is not OK.) (Detection of DDC is not OK.) Check the +5V voltage. (HDMI DDC Buffer) Check the DDC Line.
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When the results of check item (89) are "22" (Detection of DDC is OK) Checking the TMDS status register (HDMI DDC Buffer) 3.3V TMDS Signal Check item(92). Check the TMDS CLK detection status of the register Check item(93). Checking the TMDS input waveform. : Example Check the TMDS waveform at the following test point.
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3-18. GUI and PLD failure detection procedure Check item(95). Does a video signal come from HDMI OUT to TV correctly? : Check item(97). Check the PLD video signal line from the GUI : HDMI OUT 3.3V Check the video signal waveform at the following test point. Is the waveform like the sample? Example of waveform in check ①...
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When the results of check item (95) are "YES" (When the menu display is OK) Check item(99). Check the HDMI Tx video signal line from the HDMI Tx : HDMI HDMI OUT 3.3V Check the video signal waveform at the following test point. Is the waveform like the sample? Turn Video Conversion "ON"...
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4. Device implementation location DIGITAL (A SIDE) F HDMI (A SIDE) B501 DIGITAL UNIT Z5559 S8001 63301022310AS N5560 N6012 N6201 R6286 N6003 C9040 R6288 R6511 R6510 N6010 R6513 R6298 N6011 R5075 8U-310223 R1934 B603 N6001 R6206 R6282 R3405 C2878 U1906 C2869 R3487 Q2001...
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CLOCK FLOW & WAVE FORM IN DIGITAL BLOCK WAVE FORM DIR input CH1:RXIN DIR output RXIN CH1: DIRDATA C7018 DIRBCK DIRLRCK DIRDATA CH2: DIRLRCK U7004 CH3: DIRBCK N6014 DAC1_F/FR DAC input B501 DIGITAL UNIT S8001 N6012 N6201 63301022310AS R6286 N6003 C9040 R6288 R6511...
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(E3 and E2 model only) (See 3-5. TUNER STEP mode (E3, E2 only)) If there are multiple DENON AV receivers in the same area, this mode prevents other AV receivers from being operated concur- 3-6 Remote ID Setup Mode ↑ ↑...
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ZONE3 SOURCE STATUS INFO CURSOR d OPTION DIMMER CURSOR 0 CURSOR f CURSOR 1 BACK SETUP...
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******-****** → Q4 BT Mac Address → Q5 Audyssey App Interface Version Q3 WiFi Mac Address : q Model destination information, Serial Number: t Audio, Video PLD : *Wi-Fi MAC AVR-X6400H \\\ Audio PLD:**.** ******-****** S/N. ********** Video PLD:**.** Q4 BT Mac Address : \ :...
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1.4. Error display See the table below for descriptions of the displayed errors and countermeasures for these. If multiple errors occur, only one item is displayed. The priority order is w, e, r, t, y, q. Condition States Display TROUBLE SHOOTING FIRM ERROR The model name, brand name and region information M:*************...
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1.5. Version Display in the Setup Menu Follow the steps below to display the firmware information. (1) Press the "SETUP" button on the remote control. (2) Select "General - Information - Firmware". The version information is displayed as a 16-digit number as shown in the screenshot below. General/Firmware Version XXXX-XXXX-XXXX-XXXX...
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2. PANEL / REMOTE LOCK Selection Mode 2.1. Actions Switch the PANEL LOCK and REMOTE LOCK modes between on and off. 2.2. Starting up While holding down buttons "STATUS" and "INFO" simultaneously, press the power button to turn on the power. Select the desired mode using the "CURSOR f / d "...
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3-1. Selecting the Mode for Service-related 3-1.1. Actions Select diagnostic mode (service path check mode), protection history display mode, 232C standby clear 3.RS232C RESET mode, Operation Info mode, TUNER STEP mode or Remote ID Setup Mode. –4.OP INFO 3-1.2. Starting up Operation Info for the unit can be checked.
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3-2. Protection History Display Mode 3-2.1. Actions (c) DC (if the last protection is DC) This mode enables the unit to record and display the event when the THERMAL, ASO or DC protection is activated. Cause : DC output of the power amplifier is abnormal. If protections have been activated multiple times, the latest protection operation is recorded.
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3-2.4. Clearing the Protection History 3-3. 232C Standby Clear Mode There are two ways to clear the protection history. 3-3.1. Actions (a) Activate Protection History Display Mode. Press the "STATUS" button to display the protection his- Switches from 232C standby mode to normal standby mode. tory.
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3-4. Operation Info Mode 3-4.1. Actions (c) DC / ASO Protection count This mode enables the unit to display the accumulated operating time, power On count and each pro- Protection Time tection count. DC:___/ASO:___ 3-4.2. Starting up "STATUS" While holding down buttons "ZONE3 SOURCE" and "STATUS" simultaneously, press the power button to turn on the power.
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3-6.1. Actions This is a special mode for enabling reception STEP of the ANALOG TUNER to be changed. This function allows only the desired AV receiver to be operated if multiple DENON AV receivers are used in the same room.
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4. Protection Pass Mode 5. Network Initialization Mode 4.1. Actions 5.1. Actions • This mode allows the power to be turned on without activating protections. The following items are initialized. • This mode functions in the same way as normal power-on, except that protections are not activated. Network setup •...
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6. Clearing the Operation Info 7. Log Capture feature 6.1. Actions 7.1. Actions • Displays the accumulated operating time of the unit, the number of times the power was switched on, • Acquires the Network Module log. and the number of occurrences of each protection. •...
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AUDIO CHECK PATH HDMI BLOCK CHECK6 HDMI HDMI OUTPUT INPUT CHECK5 HDMI INPUT CHECK4 HDMI Tranceiver HDMI Tranceiver MN864788 MN864787 FRONT TMDS BUFFER HDMI INPUT Digital audio BLOCK SPDIF COAXIAL PCM9211PTR DIGITAL INPUT OPTICAL AK4458 x 2 CHECK2 ADSP21487KSWZ4B x 4 DIGITAL AUDIO INTERFACE RECEIVER NETWORK...
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DIAGNOSTIC MODE Service Path Check Mode 1.1. Actions This function is convenient for confirming problem paths in the product and checking the paths after repairing. The video system, audio system and fan operation paths can be checked. The backup data is not rewritten. 1.2.
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Paths to be confirmed Display Settings What to confirm Input Source : HEOS Music ・ Digital(PCM) input ⇒ Speaker output (S.Back (ZONE2) L/R) Input Mode : Auto ・ Digital(PCM) input ⇒ Pre OUT output (ZONE2 L/R) Sound mode : STEREO ( b The input source can be switched to any source except HEOS Music.) Amp assign : 9.1ch + ZONE2 fig.03a...
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Paths to be confirmed Display Settings What to confirm Input Source : CBL/SAT ・ Analog input ⇒ Speaker output (Height 2 (ZONE3) L/R) Input Mode : Auto ・ Analog input ⇒ Pre OUT output (ZONE3 L/R) Sound mode : STEREO ( b The input source can be switched to any source except CBL/SAT.) Z3 Source : Source ( b Volume 60 is the value when Absolute settings are used.
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1.6. Confirmation items for the video system See the block diagram fig.XXth. Paths to be confirmed Display Settings What to confirm Input Source : CBL/SAT ・ Component input ⇒ Component output Video Convert (IP Scaler) : "OFF" All sources fig.12 ( b The input source can be switched to any source except CBL/SAT.) 1 Analog Video pass V01:VIDEO PASS...
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fig.18 ●AVRX6400/SR8012 BLOCK DIAGRAM (VIDEO) DIGITAL VIDEO BLOCK Z2 SPDIF SPDIF_Z2HDMI to DIGITAL AUDIO HDMI 1 TMDS CBL/SAT INPUT HDMI HDMI 2 TMDS Matlix SW2 TMDS MONITOR1 INPUT HDMI 3 ZONE2 HDMI 3 TMDS MN864788 Blu-ray INPUT HDMI TMDS HDMI 4 TMDS TMDS TMDS...
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fig.19 ●AVRX6400/SR8012 BLOCK DIAGRAM (VIDEO) DIGITAL VIDEO BLOCK Z2 SPDIF SPDIF_Z2HDMI to DIGITAL AUDIO HDMI 1 TMDS CBL/SAT INPUT HDMI HDMI 2 TMDS Matlix SW2 TMDS MONITOR1 INPUT HDMI 3 ZONE2 HDMI 3 TMDS MN864788 Blu-ray INPUT HDMI TMDS HDMI 4 TMDS TMDS TMDS...
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JIG FOR SERVICING Use the following jigs (extension cable kit) when repairing the PCBs. (3) Remove the DIGITAL PCB from the chassis and turn it over. Order with your dealer for the jigs your dealer if necessary. Place an insulation sheet larger than the PCB underneath the DIGITAL PCB. b Connect the earth of the PCB to the chassis using an earth wire, etc.
ADJUSTMENT Adjusting Idling Current 1. Preparation (1) Prepare a DC voltmeter. (2) Place the unit under normal usage conditions, away from highly ventilated areas such as next to an air conditioning machine or electric fan. The set requires an ambient temperature of 15℃ to 30℃ and standard humidity. (3) Settings of This Unit •...
UPDATING PROCEDURE AFTER REPLACING THE PCB. PROCEDURE AFTER REPLACING THE U-COM, ETC. FIRMWARE UPDATE PROCEDURE 1. Items necessary for update 2. Update preparation with a USB flash drive 3. Update method when the DIGITAL PCB or network module is replaced (Using a USB flash drive) 4.
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PROCEDURE AFTER REPLACING THE PCB. PROCEDURE AFTER REPLACING THE U-COM, ETC. The procedure after replacing the printed circuit boards is as follows. The procedure after replacing the u-COM (microprocessor), flash ROM, etc. is as follows. (1) Change the resistor for setting the region. Implement the update method when the DIGITAL PCB or network module is replaced.
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Update download file when the DIGITAL PCB or network module is replaced Model Name Model Area Download from SDI AVR-X6400H avr_40.prod.update.factory.xxxx.zip Table 2 Update download file when the firmware is updated (Two files, "HW component" and "LEGO component") Download from SDI...
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2. Update preparation with a USB flash drive You can update the firmware by downloading the latest version with USB flash drive. 2.1. Connecting to the USB flash drive (1) Preparation ・ Windows PC ・ USB flash drive format : Prepare a USB flash drive formatted in FAT16 or FAT32. b We recommend a USB flash drive that has an LED installed.
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3. Update method when the DIGITAL PCB or network module is replaced (Using a USB flash drive) 3.1. File structure on USB flash drive (5) USB Update starts automatically. The Standby LED lights red. DIGITAL PCB or network module is replaced onto the USB flash drive in the following structure. Display during USB update After unzipping the files, store them in the root of the same USB flash drive.
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L1 : Content of the display is scrolled. NOTE : Enter the file name in double quotation marks. (The file extension is not required.) (4) Insert the USB flash drive into the USB port. Service Region File name North America "denon-config-locale-set-1" Europe "denon-config-locale-set-2" Download firmware Japan "denon-config-locale-set-3"...
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5. Normal Firmware Update Method from USB Flash Drive 5.1. File structure on USB flash drive (4) Insert the USB flash drive into the USB port. Copy the normal update files onto the USB flash drive in the following structure. Download firmware After unzipping the HW component USB update files for the target model and LEGO USB update files, in USB flash drive.
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6. Normal Firmware Update Method from OTA 6.2. Check and update the firmware Download the latest firmware from our website and update the firmware. 6.1. Network Connection Check if there is a firmware update available. It is also possible to check approximately how long the (1) System Requirements update will take.
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7. About the error codes See the table below for details on error codes and solutions when updating the firmware. Device ID table Error codes are displayed in 4 digits, : DeviceID, : ErrorCode). YYXX Device ID ( YY ) Device Name Display General...
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Questions and answers
How do I get Spotify back on
To restore Spotify on the Denon AVR-X6400H, follow these steps:
1. Ensure your AVR-X6400H is connected to the internet via Wi-Fi or a wired connection.
2. Download and install the Spotify app on your Android or iOS device.
3. Open the Spotify app and log in to your Spotify Premium account.
4. Select a song to play and tap the Spotify Connect icon.
5. Choose the Denon AVR-X6400H from the list of available devices.
6. If the receiver does not appear, restart both the receiver and your mobile device, then try again.
7. Make sure the receiver's firmware is up to date by checking in the settings menu.
If the issue persists, reset the network settings on the receiver and set up the connection again.
This answer is automatically generated