If you do not resolve the problem, contact Bayer
WHAT YOU SEE
E7
E10
E11
HI
CAUTION: Glucose levels above 250 mg/dL may indicate
a potentially serious medical condition.
LO
CAUTION: Glucose levels below 50 mg/dL may indicate
a potentially serious medical condition.
16
WHAT IT MEANS
Wrong test strip.
Invalid date or time.
Abnormal result.
Test result is
above 600 mg/dL.
Test result is
below 10 mg/dL.
Need Help? Call: 1-800-348-8100
WHAT YOU SHOULD DO
Remove the test strip
and retest using Ascensia
C
Test Strip.
ONTOUR
See set-up instructions
(page 21) to set the date
and time on your meter.
If you continue to have
problems, contact Bayer
Customer Service.
Remove the test strip and
retest using a new test strip.
Carefully follow testing
instructions in your
user guide.
If you continue to have
problems, contact Bayer
Customer Service.
• Wash your hands and the
test site. Repeat the test
using a new test strip.
• If your result is still "HI",
contact your physician or
healthcare professional
immediately.
• Repeat the test using a
new test strip.
• If your result is still "LO",
contact your physician or
healthcare professional
immediately.