Bayer HealthCare Ascensia Contour Blood Glucose Meter User Manual page 18

If you do not resolve the problem, contact Bayer Customer
WHAT YOU SEE
E7
E10
E11
HI
LO
16
Need Help? Call: 0845 600 6030 (UK)/1 890 920 111 (Ireland)
WHAT IT MEANS
Wrong test strip
Invalid date or time
Abnormal result
Test result is
above 33.3 mmol/L
Glucose levels above 13.9 mmol/L may indicate a
potentially serious medical condition.
Test result is
below 0.6 mmol/L
Glucose levels below 2.8 mmol/L may indicate a
potentially serious medical condition.
WHAT YOU SHOULD DO
Remove the test strip
and retest using Ascensia
M Test Strip. If you
ICROFILL
continue to have problems,
contact Bayer Customer
Service.
See set-up instructions
(page 21) to set the date
and time on your meter.
If you continue to have
problems, contact Bayer
Customer Service.
Remove the test strip and
retest using a new test strip.
Carefully follow testing
instructions in your user
guide. If you continue to
have problems, contact Bayer
Customer Service.
• Wash your hands and the
test site. Repeat the test
using a new test strip.
• If your result is still "HI",
contact your physician or
healthcare professional
immediately.
• Repeat the test using a
new test strip.
• If your result is still "LO",
contact your physician or
healthcare professional
immediately.