Cisco SPA300 Series Quick Reference Card page 2

Monitoring Calls on a Shared Line or
Shared Extension
The line button shows the status of the line.
• Unlit: Idle.
• G r e e n (steady): Connected to a call on this phone.
• G r e e n (flashing): Holding a call on this phone. To
resume the call, press the phone button.
• Orange (flashing): Ringing.
• R e d (steady): Connected to a call on another
user's phone.
• Red (flashing): Holding a call on another user's
phone. To pick up the call, press the line button.
• Orange (steady): There is an error. Contact your
phone administrator for assistance.
Parking and Unparking Calls
• SPA301 a n d S P A 5 0 1 G :
Park a call: Place the call on hold. Press
0 0 Enter an easily remembered
number for your park slot. Press ( f ) .
Unpark a call: Lift the handset. Press
4) 4)0. Enter the park slot number.
Press ® .
• Other models:
Park a call: Press the right-arrow 9 D
navigation button and then press
[ Park ). Enter an easily remembered
number for your park slot. Press © or
( Dial ] .
Unpark a call: Press the right-arrow
navigation button, and then press [ Unpark ] .
Enter the park slot number. Press {#) or
Dial
N O T E
Your phone administrator also may c o n f i g u r e a
Park Slot feature button for your phone. S e e Using
Feature Buttons.
Picking Up a Call for Another User
Not available on SPA301 or SPA501G
If you know the extension number:
Press [ Pickup ] . Enter the extension number.
Press f Dial 1.
C h o o s e a call from a list of ringing calls at your
site: Press the right-arrow navigation button, and
then press [ GrPick ] or [Grpickup], Use the
navigation button to choose a call, and then press
[ Dial ).
Diverting Calls to Voicemail
• Ignore a ringing call: Press [ Ignore ). The call is
f o r w a r d e d to your Call Forward No A n s w e r
number (usually voicemail).
• Prevent new calls from ringing your phone:
Press [ Dnd ] . All calls are f o r w a r d e d to your
Call Forward No A n s w e r number (usually
voicemail). To clear, press [ -Dnd ] or [ Clr Dnd ] .
Forwarding Calls to Another Number
• Forward all incoming calls: Press [ Forward ] or
[ Cfwd ] to f o r w a r d all incoming calls. Then enter
an extension or phone number. Press [ Dial )
(not required if you entered an extension).
• C a n c e l Call Forward All: Press [ Clr Fwd ] or
[ -Cfwd ] .
Using the Site Directory
To find extension numbers for users, groups, and
system features, press [ Dir ] or [Directory].
Use the navigation button to choose a
directory. To place a call, select a number, and
then press [ Dial ] .
Using Feature Buttons
Your phone administrator may configure feature
buttons for your phone. A s k your phone administrator
for details.
Not available on SPA301, SPA501G, or SPA502G
• Auto-dial (system s p e e d dial): Immediately calls
or transfers a call to the specified extension or
phone number.
• B L F (Busy Lamp Field): Monitors the specified
extension. Also can be used as an auto-dial
(system s p e e d dial).
• Block Caller ID: Blocks your caller ID for a new call.
Lasts for the duration of the call.
• Park Slot: Places a call on hold in the specified
park slot. To unpark, press the same park slot
button, such as Park Slot 2, on any IP phone with
this button. Note: The call also can be unparked
from any phone as d e s c r i b e d in Parking and
Unparking Calls.
Force Night: The function depends on the Day/
Night settings for your phone system.
In a manual day/night system: Press to
toggle b e t w e e n Day mode (green) and Night
mode (red).
In an automated day/night s y s t e m : Press to
temporarily override the schedule. The light is
red. Press again to resume the normal
schedule. The light is green.
• Intercom: Initiates a t w o - w a y call to the phone
speaker of the specified user. To end the intercom
call, press the button again.
• Individual Pickup: Flashes to indicate a ringing call
on the specified extension. Press to pick up the
call.
• Unused Button: May be used for a personal
s p e e d dial button.
Press and hold the unused button for 3 to 4
seconds. To enter the Name, repeatedly press the
corresponding key on the keypad until the desired
letter appears. To erase a character, press
[ delChar ] . When finished, press the d o w n - a r r o w
navigation button to select the PhoneNo field.
Enter an extension or phone number, including any
required access c o d e . Finally, press [ Save ] .
Using Star Codes
S e l e c t a star code from a list:
• C i s c o S P A 5 0 x G models (except S P A 5 0 1 G ) : Lift
the handset, or select the speaker or headset.
Press the right-arrow navigation button until the
( "code ] softkey appears. Press f~*code ] .
Press the d o w n - a r r o w navigation button to select
a star code. Press [ 'code ]. Additional prompts
may appear.
• C i s c o S P A 5 2 5 G / G 2 : Liftthe handset, o r s e l e c t t h e
speaker or headset. Press Option, and then select
Input Star Code. Press the down-arrow navigation
button to select a star code. Press [ Select ] .
Additional p r o m p t s may appear.
• Enter a c o d e manually (all models): Lift the
handset, or select the speaker or headset. Press
0, followed by the c o d e . (For details, see your
phone user guide.)
Where to Go from Here
Cisco Small Business S u p p o r t Community:
w w w . c i s c o . c o m / g o / s m a l l b i z s u p p o r t
Additional Phone Documentation:
• Cisco SPA300 Series Phones:
w w w . c i s c o . c o m / g o / 3 0 0 p h o n e s
• Cisco SPA500 Series Phones:
w w w . c i s c o . c o m / g o / s p a 5 0 0 p h o n e s