Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes),
we recommend using bottled or filtered water. Do not use
Beyond these recommended cleaning and maintenance
procedures, this coffee maker is not user serviceable. For
service, please refer to the Warranty section of this guide.
Empty the water reservoir before storing or transporting
and take care to ensure that you store your coffee maker in
a safe and frost free environment. When you prepare to use
it after storage, we recommend rinsing the water reservoir
with fresh water and descaling the coffee maker as detailed
in the Descaling Your Coffee Maker section.
If you plan to move your coffee maker to a different location,
turn the coffee maker off, unplug it, and empty the water
reservoir. If your coffee maker has been in an environment
below freezing, please be sure to let it warm to room
temperature for at least 2 hours before using.
LIMITED ONE YEAR WARRANTY
Keurig Green Mountain, Inc. (Keurig) warrants that your coffee
maker will be free of defects in materials or workmanship
under normal home use for one year from the date of purchase.
It is recommended that you register your coffee maker on
keurig.ca/welcome so that your purchase information will be
stored in our system. Keurig will, at its option, repair or replace a
defective coffee makerwithout charge upon its receipt of proof of
the date of purchase. If a replacement coffee maker is necessary to
service this warranty, the replacement coffee maker may be new or
reconditioned. If a replacement coffee maker is sent, a new limited
one year warranty will be applied to the replacement coffee maker.
This warranty only applies to coffee makers operated in the United
States and Canada. This warranty gives you specific legal rights,
and you may also have other rights that vary from state to state
and, in the case of Canada, from province to province.
Only the use of Keurig® K-Cup® brand pods and accessories will
guarantee the proper functioning and lifetime of your Keurig®
coffee maker. Any damage to or malfunction of your coffee maker
resulting from the use of non-Keurig® pods and accessories may
not be covered by this warranty or may result in a service fee if the
damage or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND
DOES NOT COVER INCIDENTAL COSTS AND EXPENSES
RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF
FORESEEABLE. Some states or provinces do not allow the exclusion
or limitations of incidental or consequential damages, so the above
limitation or exclusion may not apply to you depending on the state
or province of purchase.
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Nor does this warranty cover damages caused by use of non-Keurig®
pods or accessories, services performed by anyone other than
Keurig or its authorized service providers, use of parts other than
genuine Keurig® parts, or external causes such as abuse, misuse,
inappropriate power supply, or acts of God.
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY
OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL.
IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS
ALL OTHER WARRANTIES WITH RESPECT TO YOUR KEURIG®
COFFEE MAKER, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE. Some states or provinces do not allow disclaimers
of such implied warranties or limitations on how long an implied
warranty lasts, so the above limitation may not apply to you
depending on the state or the province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig® coffee makers are high-quality appliances and, with proper
care, are intended to provide years of satisfying performance.
However, should the need arise for warranty servicing, simply
call Keurig Customer Service at our toll free phone number
1-800-361-5628. Please do not return your coffee maker for
servicing without first speaking to Keurig Customer Service to
obtain a Return Materials Authorization (RMA) number. Keurig®
coffee makers returned without a RMA number will be returned
to the sender without servicing.