Keurig K-Cafe Manual

Also See for K-Cafe:

Use & care manual (7 pages)

Table of Contents

Contents

1 Product Overview
2 Before You Brew
3 Make Your First Latte or Cappuccino
4 Brew Your First Coffee
5 Product Features
6 Caring For Your Product
7 Descaling Your Product
8 Troubleshooting
9 Helpful Hints
10 Service
11 Storage
12 Click or Call
13 Warranty
14 Documents / Resources
- 14.1 Download manual

Keurig K-Cafe Manual

Product Overview

Water Reservoir Lid
MAX Fill Line
Water Reservoir Lock Tab
Water Reservoir
Power Cord
Drip Tray Plate
Drip Tray
Drip Tray Base
Handle
K-Cup Pod Holder (J and K are the K-Cup Pod Holder Assembly)
Funnel
K-Cup Pod Assembly Housing
Frother Lid
Frother Whisk
Frother

For replacement parts, please visit www.keurig.ca

Before You Brew

Plug & Place
Remove packing tape from coffee maker and remove frother from plastic bag. Plug into a grounded outlet.
Place a large mug (355 ml/12 oz minimum) on the drip tray.
Rinse & Fill
Remove the water reservoir lid, then lift the reservoir straight up to remove it. Rinse reservoir with fresh water and fill to the MAX fill line.
Replace water reservoir, making sure the lock tab engages with the coffee maker. Replace lid.
NOTE: Do not use distilled water.
Clean the Frother
Remove the lid and whisk from inside the frother. Wash the interior of the frother, lid, and whisk with warm, soapy water. Dry all parts thoroughly using a soft, nonabrasive cloth, and then reassemble.
NOTE: Frother and frother lid are top rack dishwasher safe. Whisk should be placed in the utensil basket. If washing by hand, only use non-abrasive cleaning materials to prevent damage to the inner surface of the frother.
Power On
Press power button — the power light and AUTO OFF light will illuminate.
The coffee maker will automatically begin heating the water. This will take about 3 minutes. Once the heating sound stops, the coffee maker is ready.
Cleansing Brew
Lift and lower the handle. Do not insert a K-Cup pod. The COFFEE and LATTE & CAPP buttons will blink. Press the 6 oz button, then press the blinking brew button to start a cleansing brew (the COFFEE button will illuminate). Pour the hot water into the sink.
The one-time setup process is now complete and you are ready to brew!
NOTE: Between brew cycles, the coffee maker may take about a minute to reheat.

Make Your First Latte or Cappuccino

Fill Frother
To make a Hot Latte or Hot Cappuccino:
Remove lid and add chilled milk to the LATTE or CAPP line marked in the frother. Replace the lid and place frother on the frother base. Press the LATTE or CAPP button on the frother base. The frother will beep once and the button will illuminate while heating – approximately 3 minutes.
Frothing is complete when the frother beeps twice and the light on the LATTE or CAPP button is no longer illuminated.

TIP: Having trouble frothing? We're here to help. Give us a call at 1-800-361-5628.

NOTE: Do not under or overfill frother. Do not operate before adding milk. CAPP line = minimum fill LATTE line = maximum fill

Frother is not microwave safe.

To make an Iced Latte or Iced Cappuccino:
Remove lid and add chilled milk to the LATTE or CAPP line marked in the frother. Replace the lid and place frother on the frother base. Press the COLD button followed by the LATTE or CAPP button. The frother will beep once and both buttons will illuminate while the milk is frothing – approximately 3 minutes.
Frothing is complete when the frother beeps twice and the light on the COLD and LATTE or CAPP buttons are no longer illuminated.

NOTE: Do not under or overfill frother. Do not operate before adding milk. CAPP line = minimum fill LATTE line = maximum fill

Frother is not microwave safe.

Place Mug & Pod
Place a mug on the drip tray plate. Lift the handle and place any K-Cup pod in the K-Cup pod holder. Lower the handle completely to close the lid.
Do not remove the foil lid on the K-Cup pod.
To make an iced latte or iced cappuccino, fill a 473 ml/16 oz plastic cup half way with ice, then follow instructions above.
NOTE: For iced beverages, only use a plastic cup, do not use glass.
Brew a Shot
The COFFEE and LATTE & CAPP buttons will blink. Press the LATTE & CAPP button - the SHOT button and STRONG button will illuminate. Press the blinking brew button. The LATTE & CAPP, SHOT, STRONG, and brew button will all remain illuminated while brewing – about 1 minute. Brewing is complete when the buttons are no longer illuminated. Lift the handle and recycle the used K-Cup pod in 3 easy steps. The coffee maker will be ready to brew another cup in about a minute.
NOTE: After 60 seconds, the brew button will be disabled. To re-activate, lift and lower the handle completely.

While brewing, there is extremely hot water in the K-Cup pod holder. To avoid injury, do not lift the handle during the brewing process.

Create Your Coffeehouse Beverage
Remove the frother from the base. Remove the lid and pour the frothed milk over your shot of coffee.
NOTE: Clean frother immediately after use. For cleaning instructions, see Caring For Your Coffee Maker section in this guide.

Brew Your First Coffee

Place Mug & Pod
Place a mug on the drip tray. If using a travel mug, remove the drip tray and place the mug on the drip tray base. Lift the handle and place a K-Cup pod in the K-Cup pod holder. Lower the handle completely to close the lid.
Do not remove the foil lid on the K-Cup pod.
High Altitude Brewing: While holding the coffee maker handle up, push down slowly on the K-Cup pod in the pod holder until the bottom of the K-Cup pod is punctured by the exit needle.
Brew & Enjoy!
The COFFEE and LATTE & CAPP buttons will blink. Press the COFFEE button. The 4 cup sizes will blink. Select your cup size — for bolder coffee, press the STRONG button before selecting your cup size. Press the blinking brew button. The COFFEE, STRONG (if selected), cup size, and brew button will all remain illuminated while brewing — about 1 minute. Brewing is complete when the buttons are no longer illuminated. Lift the handle and recycle the used K-Cup pod. The coffee maker will be ready to brew another cup in about a minute.
NOTE: After 60 seconds, the brew button will be disabled. To re-activate, lift and lower the handle completely.

While brewing, there is extremely hot water in the K-Cup pod holder. To avoid injury, do not lift the handle during the brewing process.

Product Features

Frother froths milk to create your favourite latte or cappuccino.

SHOT button brews a shot of coffee to make full-flavoured, delicious lattes and cappuccinos.

COLD button for cold frothed milk to create iced lattes and iced cappuccinos.

Strong Brew increases your coffee strength and intensity. For bolder coffee, press the STRONG button.

Smart Start heats then brews in one simple process. No need to wait for the coffee maker to heat before selecting cup size. Power on your coffee maker, place mug, insert a K-Cup pod, and lower the handle. Then, select your cup size and press the brew button. The coffee maker will heat, then automatically begin brewing.

Auto Off automatically turns your coffee maker off 2 hours after the last brew for energy savings.
To disable the Auto Off feature:

Power the coffee maker off while it is plugged in.
Press and hold the STRONG and the 10 oz buttons for 3 seconds – the Auto Off light will turn off.
Power the coffee maker on – the Auto Off light will no longer be illuminated.

To enable the Auto Off feature, repeat steps 1-3. The Auto Off light will illuminate.

High Altitude Brewing: To ensure your coffee maker works properly at higher altitudes (1,500 m/5,000 feet) please follow these brewing instructions and enable the High Altitude Brewing Mode on your coffee maker.

Brewing Instructions - While holding the coffee maker handle up, push down slowly on the K-Cup pod in the pod holder until the bottom of the K-Cup pod is punctured by the exit needle. To enable High Altitude Brewing Mode:

Power the coffee maker off while it is plugged in.
Press and hold the STRONG and 8 oz buttons for 3 seconds- both lights will blink 3 times to confirm that the High Altitude Brewing Mode has been enabled.

To disable High Altitude Brewing Mode:

Power the coffee maker off while it is plugged in.
Press and hold the STRONG and 8 oz buttons until the lights are no longer illuminated.

Caring For Your Product

Regular cleaning keeps your coffee maker running smoothly. Always be sure to turn off and unplug your coffee maker before cleaning.

Frother

Clean immediately after each use and before first use.

To clean - frother and frother lid are top rack dishwasher safe. After use, wait until the frother has cooled then rinse before placing in the top rack of the dishwasher, or cool and hand wash immediately. Whisk should be placed in the utensil basket of your dishwasher. If washing by hand, only use non-abrasive cleaning materials to prevent damage to the inner surface of the frother. To hand wash the whisk, soak in warm, soapy water for 15 minutes then scrub with a soft bristled brush. Dry thoroughly, and then reassemble for next use.

Unit Exterior

Keep your Keurig coffee maker looking its best by cleaning the exterior from time to time. Just clean with a damp, soapy, lintfree, non-abrasive cloth. Never immerse the coffee maker in water or other liquids.

K-Cup Pod Holder

To remove the K-Cup pod holder from the coffee maker, lift the handle and grasp the top of the K-Cup pod holder with one hand while pushing up on the bottom of the K-Cup pod holder from underneath with the other until it releases. After cleaning, align the K-Cup pod holder with the opening using the two front ribs as a guide and snap into place from the top.

There are sharp needles that puncture the K-Cup pod above the K-Cup pod holder and in the bottom of the K-Cup pod holder. To avoid risk of injury, do not put your fingers in the K-Cup pod holder.

NOTE: Always remove and recycle the used K-Cup pod after brewing.

Funnel

Washing the funnel ensures a fresh beverage experience. The funnel should be washed regularly and can be removed from the K-Cup pod holder by pulling on it until it pops off. To replace it, orient the snaps to the indent and just snap it back onto the K-Cup pod holder.

Water Reservoir & Reservoir Lid

The water reservoir lid and water reservoir should be cleaned periodically. Clean in a dishwasher (top rack only) or hand wash. To hand wash, use a damp, soapy, non-abrasive cloth. Rinse the reservoir thoroughly after cleaning. This will ensure that no cleaning solutions remain in the area as they may contaminate the water supply. After rinsing, fill the reservoir with clean water and return it to the coffee maker. Do not dry the inside of the water reservoir with a cloth as lint may remain. If needed, repeat above procedures.

NOTE: If you are using a water filter inside the water reservoir, remove it before cleaning.

Drip Tray

The drip tray can hold up to 237 ml/8 oz of overflow and should be emptied and cleaned occasionally. To remove, slide it toward you, keeping it level to avoid spilling. Clean in dishwasher (top rack only) or rinse and clean with a damp, soapy, lint-free, non-abrasive cloth.

Exit Needle

Remove the pod holder assembly and detach the funnel. Locate the exit needle on the inside bottom of the K-Cup pod holder. Insert a straightened paper clip into the exit needle to loosen any coffee grounds.

Entrance Needle

Lift the coffee maker handle and locate the entrance needle on the underside of the lid. To clean both holes in the needle, hold the coffee maker handle in the upward position and with your other hand, carefully insert a straightened paper clip into both holes. Gently move it around to loosen any coffee grounds. Lower the handle completely and run two water-only brew cycles. Do not insert a K-Cup pod.

TIP: Refer to keurig.ca for video instructions on cleaning the entrance/exit needles.

Descaling Your Product

You should descale your coffee maker every 3-6 months. Properly follow the descaling procedure.

Depending on the mineral content of your water, calcium deposits or scale may build up in your coffee maker. Scale is non-toxic but if left unattended can hinder coffee maker performance. Regularly descaling your coffee maker every 3-6 months helps maintain the heating element, and other internal parts that come in contact with water. Calcium deposits may build up faster, making it necessary to descale more often.

Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh water, Keurig Descaling Solution, and access to a sink. Do not use a paper cup. Ensure that there is no beverage pod in the K-Cup pod holder. Please allow approximately 45 minutes for the descaling procedure.
Empty the water from the water reservoir. If using a Keurig Water Filter, remove and set aside.

Cleansing Rinse
Press the power button to power the coffee maker off.
Pour the entire bottle of Keurig Descaling Solution into an emptied water reservoir. Then fill the empty bottle with water and pour into the water reservoir. Press the power button to turn the coffee maker back on.
Place a large mug on the drip tray and run a rinsing brew by lifting and lowering the handle, select the largest brew size, then press the brew button.
Internal Tank Soak
Repeat the rinsing brew process until the add water light is illuminated. Do not use a K-Cup pod. Let coffee maker stand for at least 30 minutes while still on.
After 30 minutes, discard any residual solution from the water reservoir and rinse thoroughly.
Fresh Water Rinse
Fill the water reservoir with fresh water to and not beyond the MAX fill line.
Place a large mug on the drip tray plate and run a rinsing brew using the largest brew size. Do not use a K-Cup pod. Pour the contents of the mug into the sink.
Repeat brew process until you have completed at least 12 rinsing brews using the largest brew size. You may need to refill the water reservoir at least one time during this process.

NOTE: The cleaning action of Keurig Descaling Solution may result in a "foam" dispensed from the coffee maker. This is natural, as the solution is reacting with the scale inside. For a coffee maker that is heavily scaled, the coffee maker may not fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed, followed by the sound of air blowing out. If this occurs:

Turn off and unplug the coffee maker.
If there is Keurig Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir thoroughly and refill with water.
Plug the coffee maker back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The coffee maker should begin to function normally as the solution is rinsed out and the scale is removed. If problem persists, allow coffee maker to sit unplugged for at least 30 minutes before continuing with the rinse.

Troubleshooting

Frother

If the milk you are using isn't frothing, please call Customer Service.
If the light on the frother base is pulsing in and out - it may be because you are trying to froth while brewing coffee. Once the brew cycle is complete, the frother will automatically start frothing.
If all lights on the frother base are flashing, check to make sure there is milk in the frother, the whisk is correctly placed in the frother, and the frother is properly seated on the base.

Grounds in Your Coffee

Grounds may have gathered in the exit or entrance needles and can be cleaned using a straightened paper clip or similar tool.

Clean the exit needle of the K-Cup pod holder. Refer to the Exit Needle care instructions.
Clean the coffee maker entrance needle. Refer to the Entrance Needle care instructions.

The Unit Will Not Brew

After placing the K-Cup pod in the K-Cup pod holder, make sure that the handle is pushed down securely and the brew buttons are flashing.
If the add water light is illuminated, add water to water reservoir. Fill to and not beyond the MAX fill line. Make sure the water reservoir is seated properly in its base. If the add water light continues to be illuminated even after refilling, contact Customer Service.
If frother is in use, you may not be able to brew coffee at the same time. If this happens, wait 30 seconds after the frother has finished frothing then try brewing again. If you still cannot brew, contact Customer Service.

Brewing a Partial Cup

The exit needle may be clogged. Refer to the Exit Needle care instructions.
The water reservoir may have been removed during brewing. Replace the water reservoir and perform a rinsing brew without a K-Cup pod.
The coffee maker may need to be descaled. If you have repeated the descale procedure on your coffee maker two times and it is still only brewing a partial cup, contact Customer Service.

The Unit Does Not Have Power or Shuts Off

Make sure that the power button has been turned on.
Plug coffee maker into its own grounded outlet. If the electric circuit is overloaded with other appliances, your coffee maker may not function properly. The coffee maker should be operated on its own circuit, separate from other appliances.
Auto Off sets the coffee maker to turn off 2 hours after the last brew for energy savings. Refer to Coffee Maker Features for instructions on enabling and disabling this feature.
If the coffee maker still doesn't have power, contact Customer Service.

Helpful Hints

Water quality varies greatly. If you notice an undesirable taste in your beverage (such as chlorine or mineral tastes), we recommend using bottled or filtered water. Do not use distilled water. You can also install a Keurig Water Filter to help remove water impurities and improve beverage taste.

Service

Beyond these recommended cleaning and maintenance procedures, this coffee maker is not user serviceable. For service, please refer to the Warranty section of this guide.

Storage

Empty the water reservoir before storing or transporting and take care to ensure that you store your coffee maker in a safe and frost free environment. Please be sure to store your coffee maker in its upright position to avoid water leakage from the inner tank. If you store the coffee maker in a cold environment, you run the risk of water freezing inside the coffee maker and causing damage. When you prepare to use it after storage, we recommend cleaning the water reservoir with soap and fresh water and descaling the coffee maker as detailed in the section above.

If you plan to move your coffee maker to a different location, turn the coffee maker off, unplug it, and empty the water reservoir. If your coffee maker has been in an environment below freezing, please be sure to let it warm to room temperature for at least 2 hours before using.

Click or Call

Have Questions?
We're here to help. Visit keurig.ca for step-by-step videos on cleaning, descaling, and more.

Still Need Help?
Give us a call at
1-800-361-5628

Warranty

It is recommended that you register your coffee maker on keurig.ca/welcome so that your purchase information will be stored in our system.

HOW DO YOU OBTAIN WARRANTY SERVICE?
However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll free phone number 1-800-361-5628. Please do not return your coffee maker for servicing without first speaking to Keurig Customer Service to obtain a Return Materials Authorization (RMA) number. Keurig coffee makers returned without a RMA number will be returned to the sender without servicing.