Printing Problems - Samsung SCX-4520S User Manual

Condition
Envelopes skew or fail
to feed correctly.

Printing Problems

Condition
The machine The machine is not
does not print. receiving power.
The machine is not
selected as the default
printer.
Check the machine for
the following:
• The front door is not
• Paper is jammed.
• No paper is loaded.
• The toner cartridge
The connection cable
between the computer
and the machine is not
connected properly.
The connection cable
between the computer
and the machine is
defective.
The port setting is
incorrect.
The machine may be
configured incorrectly.
The printer driver may
be incorrectly
installed.
The machine is
malfunctioning.
Ensure that the paper guides are against both sides of the
envelopes.
Possible cause
closed.
is not installed.
Suggested solutions
Suggested solutions
Check the power cord connections. Check
the power switch and the power source.
Select Samsung SCX-4x20 Series
PCL 6 as your default printer in your
Windows.
After locating the problem, clear it.
• Close the door.
• Clear the paper jam. See page 9.5.
• Load paper. See page 2.7.
• Install the toner cartridge. See
page 2.5.
If a printer system error occurs, contact
your service representative.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to another
computer that is working properly and
print a job. You can also try using a
different printer cable.
Check the Windows printer setting to
make sure that the print job is sent to the
correct port, for example, LPT1. If the
computer has more than one port, make
sure that the machine is attached to the
correct one.
Check the printer properties to ensure
that all of the print settings are correct.
Repair the printer software. See
page 2.34.
Check the display message on the control
panel to see if the machine is indicating a
system error.
T
9.17
ROUBLESHOOTING
9