Solving Other Problems - Samsung CLX-3160 User Manual

Message Meaning
The life span of the
waste toner tank has
expired and the
Replace/Install printer will stop
Waste Toner Tank printing until a new
waste toner tank is
placed into the
printer.
The machine is
waiting for a
specified time
Retry Redial?
interval to redial a
previously busy
station.
The scanner module
Scanner locked
is locked
The jam cover in the
SCF
optional tray 2 is
Cover Open
open.
There is a problem
Send Error
in SMTP
(AUTH)
authentication.
Send Error
There is a problem
in DNS.
(DNS)
Send Error
There is a problem
in POP3.
(POP3)
Send Error
There is a problem
in SMTP.
(SMTP)
There is a problem
Send Error
on the network
(Wrong Config)
interface card.
A problem has
Transfer Belt occurred in the
Error transfer belt in the
machine.
Tray 1
There is no paper in
the tray 1.
Paper Empty
Tray 2
There is no paper in
the optional tray 2.
Paper Empty
Suggested solutions
See page 13.9
You can press OK to
immediately redial, or
Stop/Clear to cancel
the redial operation.
Unlock the scanner
and press Stop/
Clear.
Close the jam cover
in the optional tray 2.
Configure the
authentication setting.
Configure the DNS
setting.
Configure the POP3
setting.
Change to the
available server.
Configure your
network interface
card correctly.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
Load paper in the tray
1. See page 5.6.
Load paper in the
optional tray 2.
14.8

Solving other problems

The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the
problem is corrected. If the problem persists, please call for service.
Paper feeding problems
Condition
Paper is jammed
Clear the paper jam. See page 14.2.
during printing.
• Ensure that there is not too much paper in the
tray. The tray can hold up to 150 sheets of
paper, depending on the thickness of your
paper.
Paper sticks • Make sure that you are using the correct type
together. of paper. See page 5.4.
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to
stick together.
• Different types of paper may be stacked in the
tray. Load paper of only one type, size, and
Multiple sheets
of paper do not weight.
feed.
• If multiple sheets have caused a paper jam,
clear the paper jam. See page 14.2.
• Remove any obstructions from inside the
machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
Paper does not
excess paper from the tray.
feed into the
• The paper is too thick. Use only paper that
machine.
meets the specifications required by the
machine. See page 5.2.
• If an original does not feed into the machine,
the ADF rubber pad may require to be
replaced. See page 13.10.
• There is too much paper in the tray. Remove
excess paper from the tray. If you are printing
on special materials, use the mamual tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
The paper keeps
required by the machine. See page 5.2.
jamming.
• There may be debris inside the machine. Open
the front cover and remove the debris.
• If an original does not feed into the machine,
the ADF rubber pad may require to be
replaced. See page 13.10.
<Troubleshooting>
Suggested solutions