Universal Serial Bus (Usb) Specific Problems - Dell P2419HC User Manual

Universal Serial Bus (USB) Specific Problems

Specific
Symptoms
USB interface is
not working
Supre Speed
USB 3.0
interface is slow.
Wireless USB
peripherals stop
working when a
USB 3.0 device
is plugged in
58 | Troubleshooting
What You Possible Solutions
Experience
USB peripherals • Check that your monitor is turned ON.
are not working • Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream
• Switch off and then turn on the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD
Super Speed • Check that your computer is USB 3.0-capable.
USB 3.0 • Some computers have USB 3.0, USB 2.0, and USB
peripherals
working slowly • Reconnect the upstream cable to your computer.
or not working • Reconnect the USB peripherals (downstream
at all
• Reboot the computer.
Wireless USB • Increase the distance between the USB 3.0
peripherals
responding • Position your wireless USB receiver as close as
slowly or only
working as • Use a USB-extender cable to position the wireless
the distance
between itself
and its receiver
decreases
connector).
require higher electric current; connect the device
directly to the computer system.
1.1 ports. Ensure that the correct USB port is used.
connector).
peripherals and the wireless USB receiver.
possible to the wireless USB peripherals.
USB receiver as far away as possible from the USB
3.0 port.