Troubleshooting For Anynet - Samsung UN55B8500 User Manual

Troubleshooting for Anynet +

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Problem
Anynet + does not work.
I want to start Anynet + .
I want to exit Anynet + .
The message 'Connecting to
Anynet+ device...' appears on
the screen.
The Anynet + device does not
play.
The connected device is not
displayed.
The TV program cannot be
recorded.
The TV sound is not output
through the receiver.
[8500-NA]BN68-02322C-Eng.indb 65
Possible Solution
Check if the device is an Anynet + device. The Anynet + system supports Anynet + devices only.
●
● Connect only one receiver (home theater).
Check if the Anynet + device power cord is properly connected.
●
Check the Anynet + device's Video/Audio/HDMI 1.3 cable connections.
●
Check whether Anynet + (HDMI-CEC) is set to On in the Anynet + setup menu.
●
● Check whether the TV remote control is in TV mode.
Check whether it is Anynet + exclusive remote control.
●
Anynet + doesn't work in certain situations. (Searching channels, Operating Media Play,
●
Plug & Play, etc.)
● When connecting or removing the HDMI 1.3 cable, please make sure to search devices again or
turn your TV off and on again.
Check if the Anynet + Function of Anynet + device is set on.
●
● Check if the Anynet+ device is properly connected to the TV and check if the
Anynet + (HDMI-CEC) is set to On in the Anynet + Setup menu.
● Press the TV button on the TV remote control to switch to TV. Then press the TOOLS button to
show the Anynet + menu and select a menu you want.
Select View TV in the Anynet + menu.
●
Press the SOURCE button on the TV remote control and select a device other than Anynet +
●
devices.
● Press z, CH LIST, PRE-CH, and FAV.CH to change the TV mode. (Note that the
channel button operates only when a tuner-embedded Anynet + device is not connected.)
You cannot use the remote control when you are configuring Anynet + or switching to a view
●
mode.
Use the remote control when the Anynet + setting or switching to view mode is complete.
●
● You cannot use the play function when Plug & Play is in progress.
Check whether or not the device supports Anynet + functions.
●
● Check whether or not the HDMI 1.3 cable is properly connected.
Check whether Anynet + (HDMI-CEC) is set to On in the Anynet + setup menu.
●
Search Anynet + devices again.
●
You can connect an Anynet + device using the HDMI 1.3 cable only. Some HDMI cables may not
●
support Anynet + functions.
● If it is terminated by an abnormal situation such as disconnecting the HDMI cable or power cord
or a power failure, please repeat the device scan.
● Check whether the antenna jack on the recording device is properly connected.
● Connect the optical cable between TV and the receiver.
English - 6
2009-07-28 11:23:48