Xerox DocuMate 6480 User Manual
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Xerox DocuMate 6480 User Manual

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Summary of Contents for Xerox DocuMate 6480

  • Page 2 © 2018 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are registered trademarks of Xerox Corporation in the United States and/or other countries and are used under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR19142 Content ©...
  • Page 3 Restricted Rights Legend Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws.

  • Page 4: Table Of Contents

    Maintenance Information....................... viii Product Safety Certification ......................ix Environmental Health and Safety Contacts................ix Welcome ......................... 1 What’s in the Box............................1 System Requirements...........................1 Documentation ............................2 The Xerox ® DocuMate ® 6460 / 6480 Scanner Features............3 Scanner Setup....................... 5 Connect the Power Cord........................6 Moving or Repacking the Scanner ....................7...
  • Page 5 ® ® Xerox DocuMate 6460 / 6480 Table of Contents Scanning Dot Matrix Printer Paper.................. 24 Scanning Interfaces ........................... 26 Maintenance .......................29 Safety Precautions ..........................29 Hardware Properties........................... 30 Device Settings......................... 30 Driver Settings .......................... 31 Adjusting the Paper Guides......................32 Clearing Paper Jams...........................

  • Page 6: Safety

    These include safety agency examination, approval, and compliance with established environmental standards. ® To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do these: •...

  • Page 7: Electrical Information

    Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. ® Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.

  • Page 8: Electrical Supply

    ® ® Safety Xerox DocuMate 6460 / 6480 Electrical Supply • This product shall be operated from the type of electrical supply indicted on the product’s data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice.

  • Page 9: Product Safety Certification

    Environmental Health and Safety Contacts Contact Information ® For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: North America & Europe (Phone): 1-800-ASK-XEROX North America & Europe (Fax): 1-585-422-8217...

  • Page 10: Welcome

    Welcome ® Your new Xerox scanner can quickly scan stacks of single-sided or double-sided pages and place their electronic images on your computer. What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.

  • Page 11: Documentation

    ® ® Xerox DocuMate 6460 / 6480 Welcome • DVD-ROM drive capable of reading Dual Layer DVDs • Universal Serial Bus (USB) port ® ® • Microsoft Windows operating system: – 32-bit or 64-bit Windows 7 (Service Pack 1) –...

  • Page 12: The Xerox ® Documate ® 6460 / 6480 Scanner Features

    ® ® Welcome Xerox DocuMate 6460 / 6480 ® ® The Xerox DocuMate 6460 / 6480 Scanner Features Input Tray—Holds the documents in the Automatic Document Feeder for scanning. Extension—Pull out to support various document lengths. – – Paper Guide Switch—Push up to allow the paper guides to adjust wider for dot matrix printer paper.
  • Page 13 ® ® Xerox DocuMate 6460 / 6480 Welcome – Extension—Flip out to support various document lengths. – Paper Stop (Regular Documents)—Flip up to keep regular documents stacked neatly in the output tray after scanning. Connections—Scanner connection ports. – Safety Lock Slot—Connect a Kensington® style safety lock.

  • Page 14: Scanner Setup

    Scanner Setup Remove the scanner from its protective foam and plastic bag. Remove any shipping tape from the scanner as indicated in the following illustration(s). The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly. Lift the input tray up from the scanner. Pull the output tray down from the scanner body. Remove any shipping tape from the input and output trays.

  • Page 15: Connect The Power Cord

    ® ® Xerox DocuMate 6460 / 6480 Scanner Setup Open the automatic document feeder cover and remove any tape or protective foam from inside the feeder. Close the feeder cover when you are finished. The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.

  • Page 16: Moving Or Repacking The Scanner

    ® ® Scanner Setup Xerox DocuMate 6460 / 6480 Moving or Repacking the Scanner If you want to move or repack the scanner, please follow the instructions in this section to prevent damage to the scanner’s input and output tray.

  • Page 17: Safety Lock

    ® ® Xerox DocuMate 6460 / 6480 Scanner Setup Close the input tray. Safety Lock Your scanner may have a slot for installing a Kensington® style safety lock. This slot can be identified by the lock icon. It is to the left of the USB port on the scanner. When following the instructions in this document, make sure you connect the USB cable into the USB port which is identified by the USB symbol.

  • Page 18: Installation

    Installation Please make sure of the following before you begin installation: • If you are prompted to reboot during installation, please select "No". Finish installing the rest of the software, then close all open windows and reboot your computer. • The information in this guide may cover software not provided with the scanner you purchased.

  • Page 19: Install The Software And Connect The Scanner

    ® ® Xerox DocuMate 6460 / 6480 Installation Install the Software and Connect the Scanner Start Microsoft Windows and make sure that no other applications are running. Insert the installation disc into your computer’s DVD-ROM drive. The disc automatically starts.
  • Page 20 ® ® Installation Xerox DocuMate 6460 / 6480 A prompt will be shown to allow the installer to search online for software updates. Select No to install the software on the disc only. If online updates are approved, it will first check to see if there are newer versions of the installer.
  • Page 21 ® ® Xerox DocuMate 6460 / 6480 Installation Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as any other applications you want to install. Note: The software provided with your scanner may differ slightly from the list shown in the window.

  • Page 22: Installing The Scanner Driver

    Select the option in the installation window only if you want the existing profiles removed. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next. If you choose not to accept the license agreement, click Cancel. Click Close on the Installation Interrupted window.

  • Page 23: Connect The Usb Cable And Turn On The Power

    ® ® Xerox DocuMate 6460 / 6480 Installation Stop when you see the “Complete the installation by connecting your hardware” window. Do not click OK yet. Leave the window open and proceed to the next section. Note: If you do not see this on-screen diagram for connecting the scanner, stop and follow the instructions below.
  • Page 24 ® ® Installation Xerox DocuMate 6460 / 6480 Turn on the scanner power. The status light comes on and flashes indicating that the scanner is receiving power. Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner.

  • Page 25: Installing Visioneer Onetouch

    ® ® Xerox DocuMate 6460 / 6480 Installation Click Close on the Installation Complete window to close and exit the driver installer. Installing Visioneer OneTouch The Visioneer OneTouch software installation will start automatically after you click Close on the driver Installation Complete window.

  • Page 26: Installing Additional Applications

    ® ® Installation Xerox DocuMate 6460 / 6480 After OneTouch is installed, a splash screen will be displayed while it initializes and searches for installed scanners. Please wait for this screen to disappear before attempting to use OneTouch. Note: If you selected other software to install from the DVD the installation for that software will automatically start after you click Close on the Installation Complete window.

  • Page 27: View The User Guides

    ® ® Xerox DocuMate 6460 / 6480 Installation View the User Guides Return to the disc’s Main menu and click on View user guides. Click on View scanner documentation to access the scanner user guide and scanning guides for OneTouch and TWAIN.

  • Page 28: Register Your Scanner

    Press Enter on your computer’s keyboard or click the option on screen to go to the web address. ® When the Xerox scanners web page loads click on Register Your Product. Fill in the registration form, all required fields have an asterisk (*).
  • Page 29 ® ® Xerox DocuMate 6460 / 6480 Installation User Guide...

  • Page 30: Loading Documents To Scan

    Loading Documents to Scan Always remove any staples or paper clips from documents before inserting them into the scanner. Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner.

  • Page 31: Documents To Avoid Scanning

    ® ® Xerox DocuMate 6460 / 6480 Loading Documents to Scan • Embossed plastic cards up to 1.25 mm thick • Non-embossed plastic cards up to 1 mm thick Documents to Avoid Scanning The documents in this list can be scanned, but please note that scanning documents of this type will reduce the life of the scanner.

  • Page 32: Scanning From The Automatic Document Feeder (Adf)

    ® ® Loading Documents to Scan Xerox DocuMate 6460 / 6480 • Documents that have been glued together. • Cloth or metallic sheets. Scanning from the Automatic Document Feeder (ADF) Scanning Regular Documents Make sure the paper guide switch is in the correct position for scanning regular documents, as indicated in the following illustration.

  • Page 33: Scanning Dot Matrix Printer Paper

    Scanning Dot Matrix Printer Paper ® ® With the Xerox DocuMate 6460 / 6480 you can scan dot matrix printer paper without removing the perforated sides from the page.
  • Page 34 ® ® Loading Documents to Scan Xerox DocuMate 6460 / 6480 Separate the pages so that you have a stack of single pages. Do not place a stack of connected paper in the input tray. The paper will tear when the separation roller attempts to separate the current page from the rest of the stack.

  • Page 35: Scanning Interfaces

    ® ® Xerox DocuMate 6460 / 6480 Loading Documents to Scan Scanning Interfaces • OneTouch Control Panel—When you press either the Simplex or Duplex button, documents are scanned using the scan settings indicated by the LCD display. The scanned images are then sent to a software application on your computer.
  • Page 36 ® ® Loading Documents to Scan Xerox DocuMate 6460 / 6480 • TWAIN and WIA Interface—This option uses your scanner’s TWAIN interface to scan. Select scanning options before scanning, put the document in the scanner, then click the Scan button in the TWAIN interface window.
  • Page 37 ® ® Xerox DocuMate 6460 / 6480 Loading Documents to Scan User Guide...

  • Page 38: Maintenance

    Maintenance This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin.

  • Page 39: Hardware Properties

    ® ® Xerox DocuMate 6460 / 6480 Maintenance Hardware Properties You can use the scanner’s properties page to keep track of scanner maintenance, change some of the hardware options, configure the scanner interface behavior, and adjust application options that may be available for your scanner.

  • Page 40: Driver Settings

    ® ® Maintenance Xerox DocuMate 6460 / 6480 • Power off—input the number of minutes you want the scanner to wait before it turns itself off. Click the green enter button to save any changes in the power off field.

  • Page 41: Adjusting The Paper Guides

    ® ® Xerox DocuMate 6460 / 6480 Maintenance Adjusting the Paper Guides The paper guides are designed to release from the channel in the scanner body. This prevents damage to the paper guides while performing maintenance or removing the input tray. When following the instructions in this section for troubleshooting and maintaining the scanner, please make sure the paper guides are fully seated before closing the scanner.

  • Page 42: Clearing Paper Jams

    ® ® Maintenance Xerox DocuMate 6460 / 6480 Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. Open the Automatic Document Feeder cover. Do not attempt to remove a jammed page with the scanner closed.
  • Page 43 ® ® Xerox DocuMate 6460 / 6480 Maintenance Open the Automatic Document Feeder cover. Wipe clean the rollers and glass in the scanner body. Rotate the rollers to clean the entire surface. Wipe clean the rollers and glass in the underside of the ADF door. Rotate the rollers to clean the entire surface.

  • Page 44: Replacing The Separation Roller

    ® ® Maintenance Xerox DocuMate 6460 / 6480 Close the scanner when you’re finished. Replacing the Separation Roller The roller will wear out and is designed to be a user-replaceable part. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth.
  • Page 45 ® ® Xerox DocuMate 6460 / 6480 Maintenance Pinch the sides of the roller cover and pull it down to access the roller. Carefully angle the roller up and out of the scanner. Remove the replaceable roller from the bar.

  • Page 46: Replacing The Feed Roller

    ® ® Maintenance Xerox DocuMate 6460 / 6480 10. Lift the roller cover and carefully push it closed to lock it in place. Make sure everything is aligned properly and the cover is fully closed. If the cover is not fully closed it will break during scanning and damage the scanner.
  • Page 47 ® ® Xerox DocuMate 6460 / 6480 Maintenance Locate the roller cover in the body of the scanner. Move the paper guides to the side and then pull the feed roller cover away from the scanner. Note: if the paper guides are in front of the roller cover when you open it, they will automatically release from the scanner body.
  • Page 48 ® ® Maintenance Xerox DocuMate 6460 / 6480 Carefully angle the roller up and out of the scanner and then discard it, it cannot be repaired. Take the new roller out of its packaging. Clean any dust off the roller before installing it.

  • Page 49: Troubleshooting

    Did you select another image source in the scanning software? If you use multiple imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, ® ® you may have selected another source for images. Make sure Xerox DocuMate 6460 / 6480 is selected as the scanner.
  • Page 50 They may be interfering with the installation and OneTouch options, and you need to ® remove those other drivers and re-install your Xerox scanner. You can remove these programs from the Windows Control Panel. Please refer to the user manual provided with your other scanner hardware for instructions about removing the driver and software for that unit.

  • Page 51: Error Light Troubleshooting Codes

    Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern. User Guide...

  • Page 52: Uninstalling Your Scanner

    ® ® Maintenance Xerox DocuMate 6460 / 6480 Error Problem Description Solution Code Scanner is not connected to the A cable may be loose. Check that the scanner’s cables are computer correctly attached to the computer. If the scanner still does not connect, re-boot the computer.

  • Page 53: Xerox ® Documate ® 6460 / 6480 Specifications

    Maintenance Uninstalling the scanner driver: ® ® In the list of installed programs click on Xerox DocuMate 6460 / 6480 driver. Click the Change/Remove or Uninstall button. Click Yes when asked to confirm that you want to remove the driver.
  • Page 54 Embossed cards up to 1.25 mm thick General Specifications Scanning Speeds Xerox® DocuMate® 6460: • A4 Page Size • 70 pages per minute / 140 images per minute @ 200 dpi • 65 pages per minute / 130 images per minute @ 300 dpi Xerox®...

  • Page 55: Xerox ® Documate ® 6460 / 6480 Parts List

    ® ® Xerox DocuMate 6460 / 6480 Maintenance Scanner Specifications  24 Watts (during operation) Power consumption  8 Watts (ready)  2.5 Watts (power save after 15 minutes without scanning)  0.5 Watt (power off) Cable Information AC Power Cord...
  • Page 56 ® ® Maintenance Xerox DocuMate 6460 / 6480 Part Name Part Number Power Supply 37-0098-000 User Guide...
  • Page 57 ® ® Xerox DocuMate 6460 / 6480 Maintenance User Guide...

  • Page 58: Appendix A: Regulatory Information

    (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment.

  • Page 59: Turkey (Rohs Regulation)

    This machine is certified as Class 1 LED product. This means that this machine does not produce hazardous laser radiation. A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety Xerox Corporation...
  • Page 60 ® ® Appendix A: Regulatory Information Xerox DocuMate 6460 / 6480 Obligations or Securities of the United States Government, such as: Certificates of Indebtedness National Bank Currency Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds...

  • Page 61: Canada

    ® ® Xerox DocuMate 6460 / 6480 Appendix A: Regulatory Information The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney. Canada Parliament, by statute, has forbidden the reproduction of the following subjects under certain circumstances.
  • Page 62 ® ® Appendix A: Regulatory Information Xerox DocuMate 6460 / 6480 Note: this list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. User Guide...
  • Page 63 ® ® Xerox DocuMate 6460 / 6480 Appendix A: Regulatory Information User Guide...

  • Page 64: Appendix B: Compliance Information

    Product Recycling & Disposal USA & Canada ® If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.

  • Page 65: Energy Star For The Usa

    ENERGY STAR for the USA Energy Program Compliance ® ® The Xerox DocuMate 6460 / 6480 is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team effort between U.S., European Union and...

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