6.2 Troubleshooting
Problem
No power
AIS configuration, static
data is not being saved.
AIS hardware not
detected by MFD (No
AIS symbol shown on
Homescreen)
No AIS targets/data
shown on MFD (AIS
symbol shown on
Homescreen)
Erratic or conflicting
data
Troubleshooting
Action required
• Check the power supply is properly connected.
• Check the power supply voltage is correct (12 V dc or 24 V dc)
• Check relevant fuses have not blown or circuit breaker has not tripped.
• Switch off all associated MFDs, then retry configuration.
• Disconnect all connections then connect only the USB cable to a PC
and retry configuration.
• Check SeaTalkng ® / NMEA 2000 or NMEA 0183 connection and
ensure proper connection.
• When connected using NMEA 0183 ensure the port used to connect
your transceiver to your MFD is set to 38,400 baud rate.
• Ensure the MFD is either; connected directly to the same CAN bus
network as your AIS transceiver, or the same SeaTalkhs ® network as
the MFD that is connected to the same CAN bus as your transceiver.
• Check MMSI number and static data has been correctly configured.
• Check the VHF antenna is properly connected and is not short
circuiting to the vessel structure.
• When connected using NMEA 0183 ensure the port used to connect
your transceiver to your MFD is set to 38,400 baud rate.
• AIS Layer not enabled on MFD.
• MFD set to display Dangerous or Buddy targets only and none are in
range of your vessel.
• No AIS equipped vessels in range.
• More than 1 AIS unit is connected and operating.
• NMEA 0183 and SeaTalkng ® / NMEA 2000 connected at the same time.
47