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Summary of Contents for Tailwind iQ3
- Page 1 USER MANUAL FOR MODEL: iQ3...
- Page 2 TAILWIND iQ3 USER MANUAL THANK YOU FOR PURCHASING THE TAILWIND AUTOMATIC GARAGE DOOR CONTROLLER. WE’RE SURE YOU’RE GOING TO LOVE IT HOWEVER IF YOU ARE UNSATISFIED? EMAIL US FIRST SUPPORT@GOTAILWIND.COM WE’LL RESOLVE THE ISSUE WITH YOU QUICKLY AND PROFESSIONALLY TO GET YOU BACK ON THE ROAD NOTICE 1.
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Page 3: What's Included
5. COMPATIBLE GARAGE DOOR OPENER. TO VERIFY COMPATIBILITY GO TO WWW.GOTAILWIND.COM/INSTALLATION 6. A WALL OUTLET NEARBY 7. A STRONG WIFI SIGNAL IN THE GARAGE WHERE THE IQ3 MODULE WILL BE LOCATED 8. MAKE SURE YOU ALWAYS HAVE THE LATEST VERSION OF THE TAILWIND APP INSTALLED 9. -
Page 4: Chain Drive
TAILWIND iQ3 USER MANUAL POWER OUTLET CHAIN DRIVE DOOR OPENER DOOR RAIL PHOTO SENSORS GARAGE DOOR DOOR FRAME NOT SHOWN: DOOR LATCH WWW.GOTAILWIND.COM/INSTALLATION NEED HELP? - Page 5 1. MAKE SURE THE WIFI SIGNAL IN THE GARAGE IS STRONG 2. ENSURE YOUR MOBILE DEVICE IS CONNECTED TO YOUR HOME WIFI NETWORK 3. TAKE A PICTURE OF THE BACK OF THE TAILWIND MODULE TO RECORD THE CODE WWW.GOTAILWIND.COM/INSTALLATION NEED HELP?
- Page 6 TAILWIND iQ3 USER MANUAL STEP 2: SELECT MOUNTING LOCATION FOR: A: THE CONTROL MODULE IMPORTANT: • ENSURE THE POWER ADAPTER WILL REACH THE UNIT WHEN PLUGGED IN • DO NOT PERMANENTLY MOUNT THE MODULE WITH TAPE UNTIL THE VERY END...
- Page 7 1. IF THERE IS AN EXISTING WIRING HARNESS RUNNING BACK TO THE DOOR OPENER UNIT ZIP TIE THE TAILWIND WIRE TO IT 2. IF NOT, SECURE THE TAILWIND WIRE IN PLACE BY ADHERING THE WIRE CLIPS TO THE BACK SIDE OF THE RAIL. USE THE PROVIDED ALCOHOL WIPES TO CLEAN THE RAIL WHERE THE CLIPS ARE GOING TO BE MOUNTED 3.
- Page 8 1. ON THE BACK OF THE DOOR OPENER UNIT LOCATE THE INPUT TERMINAL BLOCK WHERE THERE ARE WIRES CONNECTED TO THE DOOR OPENER UNIT 2. TO IDENTIFY WHICH 2 TERMINALS TO CONNECT THE TAILWIND WIRES TO, SIMPLY FOLLOW THE EXISTING WIRES COMING FROM THE WALL MOUNTED CONTROL 3.
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Page 9: Step 6 - Plug In The Power Adapter
2. BRIEFLY PRESS THE RESET SWITCH ON THE TAILWIND UNIT USING THE PROVIDED TOOL AND CONFIRM THE STATUS LIGHT FLASHES BLUE 3. IN THE MY DEVICES SCREEN SELECT “CONNECT TAILWIND TO HOME WIFI” AND FOLLOW THE SETUP STEPS PROVIDED IN THE APP WWW.GOTAILWIND.COM/INSTALLATION... - Page 10 TAILWIND iQ3 USER MANUAL STEP 8 - MOUNT THE CONTROL MODULE AFTER YOU HAVE SCANNED THE QR CODE FROM THE APP YOU CAN MOUNT THE CONTROL MODULE USING THE PROVIDED 2 SIDED TAPE OR SCREWS IMPORTANT: BE SURE TO CLEAN AND DRY THE MOUNTING SURFACE FIRST TO...
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Page 11: Troubleshooting
HTTPS://YOUTU.BE/SDZJNMR8SI4 2. MAKE SURE BLUETOOTH IS TURNED ON IN YOUR PHONE SETTINGS. 3. MAKE SURE YOU’VE GIVEN THE TAILWIND APP PERMISSION TO ALWAYS TRACK YOUR LOCATION. OFTEN WE FIND USERS HAVE SELECTED THE “WHILE IN USE” OP- TION, WHICH WILL NOT ALLOW THIS FEATURE TO WORK PROPERLY. - Page 12 WILL ON IPHONES BUT NOT ON ANDROID PHONES), GO BACK TO THE TAILWIND APP AND TAP ON “CONNECT TAILWIND TO HOME WIFI”. THE TAP ON THE “>” ARROW TO SHOW YOU ALL THE INSTRUCTIONS. THEN TAP “DONE”. AFTER TAPPING “DONE” YOUR ANDROID PHONE SHOULD ATTEMPT TO CONNECT TO THE TAILWIND DIRECTLY AS IF IT WAS A REG- ULAR WIFI NETWORK (WITHOUT INTERNET ACCESS).
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Page 13: Frequently Asked Questions
PERIENCE, SO WAITING IN YOUR DRIVEWAY FOR A FEW MINUTES FOR THE GARAGE DOOR TO OPEN ISN’T REALLY THAT PRACTICAL. TAILWIND IS THE ONLY SOLUTION ON THE MARKET WHERE YOU ACTUALLY TEACH THE SYSTEM THE EXACT GPS COORDINATES OF YOUR GARAGE DURING SETUP. THE SYSTEM THEN USES THE GPS ON YOUR MOBILE PHONE IN THE SAME WAY AN AU- TOMOTIVE NAVIGATION APP DOES. - Page 14 GARAGE DOOR WILL OPEN (ASSUMING AUTO-OPEN IS TURNED ON OF COURSE). WE FELT THIS WAS AN EXTREMELY LARGE SECURITY RISK AND ACTUALLY PRETTY SCARY. WITH TAILWIND, THIS WILL NOT HAPPEN BECAUSE IT REQUIRES BOTH YOUR PHONE AND YOUR VEHICLE TO APPROACH YOUR HOME TOGETHER FOR THE AUTO-OPEN TO FUNCTION.
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Page 15: Software Agreement
Software and Documentation subject to the terms contained herein: a) For each Software license key that User purchases from Tailwind, User may: (i) use the Software on any single mobile or smart de- vice for a single Tailwind iQ3 Garage Door Controller Control Module, unless the Documentation clearly indicates otherwise;... - Page 16 Tailwind Trademarks. User may not delete, remove, hide, move or alter any trademark, logo, icon, image or text that represents the company name of Tailwind, any derivation thereof, or any icon, image, or text that is likely to be confused with the same. All repre- sentations of the company name or mark “Tailwind”...
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Page 17: Limited Warranty
6. LIMITED WARRANTY Tailwind warrants to User that for a period of 1 year following the initial purchase and delivery of the Software to User that the Software will perform substantially in conformance with the Documentation. Tailwind does not warrant that the Software will meet all of Users’... - Page 18 Tailwind, or any of their business partners, affiliates, employees or contractors in respect of the Software and content provided in respect of the Software, Tailwind shall have the right, at its sole discretion, to either: a) terminate this Agreement and return the license fee to User;...
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