LAUNCH TECH X-431 Torque User Manual
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LAUNCH TECH X-431 Torque User Manual

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Version: V1.00.000
Revised date: Oct-19-2017
Statement:
All information, specifications and illustrations in this manual are based on the
latest information available at the time of release. LAUNCH reserves the rights
to make changes at any time without notice.

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Summary of Contents for LAUNCH TECH X-431 Torque

  • Page 1 Version: V1.00.000 Revised date: Oct-19-2017 Statement: All information, specifications and illustrations in this manual are based on the latest information available at the time of release. LAUNCH reserves the rights to make changes at any time without notice.
  • Page 2 X-431 Torque User Manual Copyright Information Copyright © 2017 by LAUNCH TECH. CO., LTD. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of LAUNCH.
  • Page 3  Do not insert foreign objects into or place heavy objects on your device. Sensitive components inside might cause damage.  Do not use X-431 Torque in exceptionally cold or hot, dusty, damp or dry environments.  In places using X-431 Torque may cause interference or generate a potential risk, please turn it off.
  • Page 4 X-431 Torque User Manual Precautions on Using X-431 Torque Before using this test equipment, please read the following safety information carefully.  Always perform automotive testing in a safe environment.  If the diagnostic connector remains unused for a long period of time, it is suggested to unplug the connector from vehicle’s DLC to conserve battery...
  • Page 5 X-431 Torque User Manual  Use extreme caution when performing any operations near the ECU or sensors. Ground yourself when you disassemble PROM, otherwise ECU and sensors can be damaged by static electricity.  When reconnecting the ECU harness connector, be sure it is attached firmly,...

  • Page 6: Table Of Contents

    RODUCT ROFILE 1.2 F ....................2 EATURES 1.3 T ..............2 ECHNICAL PECIFICATIONS 2 KNOWLEDGE OF X-431 TORQUE ..............4 2.1 X-431 T ................4 ORQUE TABLET 2.3 VCI C ) ......... 5 ONNECTOR NLY APPLIES TO CARS 2.4 P ..................
  • Page 7 X-431 Torque User Manual 4.1 G .................. 13 ETTING TARTED 4.2 R & D ........13 EGISTER OWNLOAD IAGNOSTIC OFTWARE 4.2.1 User registration ................13 4.2.2 Job menu ..................16 4.2.3 Vehicle menu layout ............... 17 4.2.4 Diagnostics toolbar ................. 18 4.3 C...
  • Page 8 X-431 Torque User Manual 9.4 A VCI ..................69 CTIVATE 9.5 F ..................70 IRMWARE 9.6 P ....................70 ROFILE 9.7 C ................70 HANGE PASSWORD 9.8 S ....................70 ETTINGS 9.8.1 Units of Measurement ..............70 9.8.2 Print Information ................71 9.8.3 Launch Printer Set .................

  • Page 9: Introduction

    X-431 Torque User Manual 1 Introduction 1.1 Product Profile X-431 Torque is a new Android-based vehicle trouble diagnostic tool. It is characterized by featuring powerful functions, and providing precise test result. Through simple Bluetooth communication between VCI connector and X-431...

  • Page 10: Features

    X-431 Torque User Manual 1.2 Features 1. Diagnose:  Local Diagnosis: VINscan quick test and manual diagnosis are available. Diagnosis functions include: Read DTCs, Clear DTCs, Read Data Stream, Special Functions etc.  I/M Readiness: I/M refers to Inspection and Maintenance that is legislated by the Government to meet federal clean-air standards.
  • Page 11 X-431 Torque User Manual camera  Wi-Fi (802.11b/g/n) Connectivity  Bluetooth 4.0 ℃ Working temperature 45℃ ℃ Storage temperature 70℃ VCI connector: Working voltage DC 9 ~18V Average working current About 35mA Standby current About 25mA Working temperature -20 to 55℃...

  • Page 12: Knowledge Of X-431 Torque

    X-431 Torque is mainly composed of one X-431 Torque tablet and one VCI connector.  X-431 Torque tablet – the central processor and monitor for the system (See Chapter “2.1”).  VCI connector – the device for accessing vehicle data (See Chapter “2.2”).

  • Page 13: Vci Connector (Only Applies To 12V Cars)

    X-431 Torque User Manual VOLUME +/- Key To adjust the volume. In Off mode, press it for 3 seconds to turn the handset on. In On mode:  Press it to activate the LCD if the LCD is off. POWER Key ...
  • Page 14 X-431 Torque User Manual Fig. 1-2 VCI connector OBD-16 diagnostic To connect on vehicle’s OBD II DLC. connector It lights up while the connector is plugged into Power indicator the vehicle’s DLC.  It indicates Bluetooth mode if the connector is energized and illuminates blue (default mode).

  • Page 15: Package List

    X-431 Torque User Manual 2.4 Package List Common accessories for each X-431 Torque are same, but for different destinations, the accessories of X-431 Torque (such as diagnostic software, testing connectors) may vary. Please consult from the local agency or check the package list supplied with X-431 Torque together.

  • Page 16: Preparations

     While X-431 Torque has low battery, a beep will sound. If it is very low, X-431 Torque will be switched off automatically.

  • Page 17: Power Off

    3.5 Lock & unlock the screen Many screen lock modes are available on X-431 Torque. *Note: You are recommended to set screen lock as “None” since X-431 Torque is a frequently used diagnostic tool. 3.5.1 Lock the screen ...

  • Page 18: Screen Layout

    X-431 Torque User Manual *Note: If you define as unlock using the pattern, you have to draw the right target pattern to unlock it. 3.6 Screen layout 1. Preview the screen Tap and hold any blank area on the home screen, a function menu will pop up at the bottom of the screen.

  • Page 19: Adjust Brightness

    Note: Once WLAN is set as ON, X-431 Torque will consume more power. While WLAN keeps unused, please turn it off to conserve battery power. X-431 Torque has a built-in Wi-Fi module that can be used to get online. Once you’re online, you can register your X-431 Torque, update the diagnostic software &...

  • Page 20: Disconnect From A Wi-Fi Network

    X-431 Torque User Manual Note: On the WLAN setting page, tap and choose “Add network” to add a new network. Once it is connected successfully, tap the Wi-Fi network from the list to view its name, link speed, security type, IP address etc.

  • Page 21: Initial Use

    X-431 Torque User Manual 4 Initial Use 4.1 Getting Started For new users, please follow the operation chart shown in Fig. 4-1 to start using X-431 Torque. Fig. 4-1 Note*: If “VIN Scan” function is performed, this step shall not apply.
  • Page 22 X-431 Torque User Manual Fig. 4-2 A. If you are a new user and want to register your tool directly, tap “New Customer” in Fig. 4-2 to start your sign-up. Fig. 4-3 a) Create App Account: In Fig. 4-3, fill in the information in each field (Items with * must be filled).
  • Page 23 X-431 Torque User Manual b) Activate VCI Connector: In Fig. 4-4, input the Serial Number and Activation Code, which can be found in the password envelope. Product SN Product SN Activation code Fig. 4-5 Note: To exit and activate it later, tap “Skip”. In this case, you can activate your connector by tapping “Activate VCI”...

  • Page 24: Job Menu

    If you have registered to be a member, input your name and password, and then tap the “Login” button to enter the main menu screen directly. Note: The X-431 Torque has an auto-save function. Once the username and password are correctly entered, the system will automatically store it. Next time you login the system, you will not be asked to input the account manually.

  • Page 25: Vehicle Menu Layout

    To manage my connector, my reports, change Profile password, configure wireless Wi-Fi printer, configure system settings and logout etc. To view all the vehicle models that the X-431 Torque Vehicle Coverage covers. 4.2.3 Vehicle menu layout After downloading the diagnostic software, you can go to “Diagnose” to check if...

  • Page 26: Diagnostics Toolbar

    Home Button: Returns to the Job menu. Auto Detect: Through simple Bluetooth communication between the X-431 Torque handset and VCI connector, you can easily get the VIN (Vehicle Identification Number) information of the currently identified vehicle. Once the VIN is successfully identified, the system will retrieve it from the remote server and then guide you to vehicle information page without the necessity of step-by-step manual menu selection.

  • Page 27: Connections

    X-431 Torque User Manual Fig. 4-9 Name Button Description Home Returns to Job menu screen. Tap to print the current screen. To perform printing, you need to purchase an extra Wi-Fi Print printer manufactured by LAUNCH separately and then properly configure the wireless printer following the steps described in Chapter 9.8.3.

  • Page 28: Vehicle Connection

    3. Choose one of the two ways to obtain power from: A. Power adaptor: Connect one end of the included power adaptor to DC IN port of X-431 Torque tablet, and the other end to AC outlet. B. Internal battery pack For non-OBDII vehicle, proceed as follows: 1.

  • Page 29: Bluetooth Setting

    OBD I adaptor. Fig. 4-12 4.4 Bluetooth Setting There are two kinds of ways available for X-431 Torque to pair with the VCI connector. 1. Connect one end of the USB cable (optional) to the Mini USB port of the VCI connector.
  • Page 30 X-431 Torque User Manual under the paired device tab. Note: In case no Bluetooth setting is done before diagnostic software is launched, you can also configure it in process of vehicle diagnosis.

  • Page 31: Diagnosis

    X-431 Torque User Manual 5 Diagnosis X-431 Torque supports two kinds of diagnosis methods: Smart Diagnosis (AutoDetect) and Manual Diagnosis. Tap “Diagnose” on the Job Menu to enter the Diagnose main menu. Fig. 5-1 5.1 Smart Diagnosis (AutoDetect) Through simple Bluetooth communication between the X-431 Torque handset and VCI connector, you can easily get the VIN (Vehicle Identification Number) information of the currently identified vehicle.
  • Page 32 Follow the steps below to proceed. 1. Tap “AutoDetect” on the Diagnose main menu screen to enter Fig. 5-2. Fig. 5-2 Note: If the VCI connector is not paired up with the X-431 Torque handset before doing this step, a prompt message box will appear:...
  • Page 33 X-431 Torque User Manual Fig. 5-3 Fig. 5-4 Check all the possible reasons of Bluetooth connection failure carefully, and then tap “Confirm” to enter Fig. 5-4. If the VCI connector was once used with other devices, you need to cancel the pairing of the connector first via either one of the following ways: •...
  • Page 34 X-431 Torque User Manual Fig. 5-5 • Tap “Diagnostic” to start a new diagnostic session. • Tap “Maintenance record” to view its historical repair record. If there are records available, it will be listed on the screen in sequence of date. If no...
  • Page 35 X-431 Torque User Manual Fig. 5-6 • Tap “View record” to view the details of the current diagnostic report. • To perform other functions, tap “Quick access” to directly go to the function selection screen. Choose the desired one to start a new diagnostic session.
  • Page 36 X-431 Torque User Manual Fig. 5-7 In this mode, you need to input the VIN manually or tap to scan it. Tap “ ” to launch the VIN recognition module. Fig. 5-8 Place the VIN inside the viewfinder rectangle to scan it. The most...

  • Page 37: Manual Diagnosis

    X-431 Torque User Manual vehicle’s dashboard. Other locations include the driver’s door or post, and the firewall under the hood. • If you have scanned the VIN of the vehicle, tap to choose it from the record list. • In case the handset failed to detect it, tap to enter it manually.
  • Page 38 X-431 Torque User Manual Fig. 5-10 On-screen Buttons: Vehicle Coverage: Tap to view the vehicle models that the current diagnostic software covers. Update instruction: Tap to view the optimized items and enhancements. Software introduction: Tap to check the software function list.
  • Page 39 Tap “Scan” to start searching for the VCI connector. Once it is found, tap it to start pairing. If the X-431 Torque handset has paired with the VCI connector, it will enter Step 2 directly. OK: Tap it to go to next step.

  • Page 40: Health Report (Quick Test)

    X-431 Torque User Manual 5.2.1 Health Report (Quick Test) This function varies from vehicle to vehicle. It enables you to quickly access all the electronic control units of the vehicle and generate a detailed report about vehicle health. Tap “Health Report”, the system start scanning the ECUs. Once the scanning is complete, a screen similar to the following appears: Fig.
  • Page 41 X-431 Torque User Manual Fig. 5-14 On-screen Buttons: Search: Highlight a certain DTC item, and then tap it to launch the browser to search for more detailed information about the selected DTC online. Report: To save the current data in text format.
  • Page 42 X-431 Torque User Manual Fig. 5-15 Choose the report type and input the required information, and then tap “OK”. Fig. 5-16 Enter the tester and customer name and then tap “OK” to save it. For workshop information, tap “Modify” to revise it. Alternatively you can also set...

  • Page 43: System Scan

    X-431 Torque User Manual Once you configured the information, it will be automatically generated every time you saved the diagnostic report. All vehicle and workshop information will be appended as tags on the diagnostic report, which allows you to easily retrieve the desired report while performing “Filter”...
  • Page 44 X-431 Torque User Manual Fig. 5-18 Swipe the screen from the bottom to view the vehicle system on the next page. Tap the desired system (take “ECM” for example) to jump to the test function page. Fig. 5-19...
  • Page 45 X-431 Torque User Manual Note: Different vehicle has different diagnostic menus. A. Version Information This function is used to read the version information of system mode, vehicle VIN, software and ECU. B. Read Fault Code This function displays the detailed information of DTC records retrieved from the vehicle’s control system.
  • Page 46 X-431 Torque User Manual conditions are recorded by the on-board computer. This information is referred to as freeze frame data. Freeze frame data includes a snapshot of critical parameter values at the time the DTC is set. Help: Tap to view the help information.
  • Page 47 X-431 Torque User Manual Fig. 5-21 On-screen Buttons: Select All: Tap it to select all items of the current page. To select certain data stream item, just check the box before the item name. Unselect: Tap it to deselect all data stream items.
  • Page 48 X-431 Torque User Manual Fig. 5-22 Notes: 1. If the value of the data stream item is out of the range of the standard (reference) value, the whole line will display in red. If it complies with the reference value, it displays in blue (normal mode).
  • Page 49 X-431 Torque User Manual  Graph – displays the parameters in waveform graphs. Refer to Fig. 5-23. Fig. 5-23  Value – this is the default mode which displays the parameters in texts and shows in list format.  Combine – this option is mostly used in graph merge status for data comparison.
  • Page 50 X-431 Torque User Manual Fig. 5-24 Report: To save the current data in text format. All reports are saved under the “Diagnostic Report” tab in “My Report” from “Profile” menu. For details on report operations, please refer to Chapter 9.1 “My Report”.
  • Page 51 This option is used to access vehicle-specific subsystem and component tests. Available test vary by vehicle manufacturer, year, and model. During the actuation test, the X-431 Torque handset outputs commands to the ECU in order to drive the actuators, and then determines the integrity of the system or parts by reading the ECU data, or by monitoring the operation of the actuators, such as switching a injector between two operating states.

  • Page 52: Tech To Tech

    X-431 Torque User Manual Fig. 5-26 Simply follow the on-screen instructions and make appropriate selections to complete the test. Each time when an operation is successfully executed, “Completed” displays. 5.3 Tech To Tech This option aims to help repair shops or technicians launch instant messaging and remote diagnosis, making the repair job getting fixed faster.

  • Page 53: Interface Layout

    X-431 Torque User Manual Fig. 5-27 Tap “I AGREE” to enter the Contact page. The screen appears blank by default. 5.3.1 Interface Layout Fig. 5-28...

  • Page 54: Add Friends

    Contact tab Tap to enter the friend list. Tap to slide the switch to ON, the X-431 Torque keeps WEB Remote online and becomes visible on the web client. In this case,...
  • Page 55 X-431 Torque User Manual Fig. 5-29 Tap “Add”, a dialog box pops up: Fig. 5-30 Tap “CONFIRM” to send your request. Once the partner receives the request, a beep will sound. Tap the “Message” tab: • Once the partner agreed your request, he/she will automatically be listed in the Contact tab.

  • Page 56: Start Instant Messaging

    X-431 Torque User Manual Fig. 5-31 5.3.3 Start Instant Messaging Note: The I/M (Instant Messaging) function is open to all users who had Launch’s diagnostic tool equipped with this module. After adding your friends, tap the desired partner’s name to enter a screen similar to the following: Fig.

  • Page 57: Launch Remote Diagnosis (Device-To-Device)

     Turn on the vehicle power supply.  Throttle should be in a closed position.  The X-431 Torque should be properly connected to the vehicle’s DLC and a successful communication is required. In Fig. 5-34, tap “Tech to Tech”, a pull-down menu including the following options...
  • Page 58 X-431 Torque User Manual Fig. 5-34 These options are defined as follows: Actions Results Tap it and input the reservation title or scheduled date Send remote of the remote diagnosis, and then tap “Confirm” to diagnostic reservation send. Request to control the partner’s device remotely to help him diagnose the vehicle.
  • Page 59 X-431 Torque User Manual Tap “Request control remote device” Wait for partner’s confirmation Start connecting after request confirmed Start Diagnosis Generate diagnostic report If you need support, just use this option to invite a technician to perform a remote control on your tool.
  • Page 60 X-431 Torque User Manual Cancel To cancel this operation.

  • Page 61: Launch Remote Diagnosis (Device-To-Pc)

    X-431 Torque User Manual 5.3.5 Launch Remote Diagnosis (Device-To-PC) Except that the remote diagnosis can be done between different Launch’s diagnostic tools that come loaded with the module, user also can ask for remote control from PC client technician. Fig. 5-35...
  • Page 62 2. Notify the partner of the PC client website http://remote.x431.com/cn/. When the partner accesses the link, the PC displays as below: *Note: Before processing remote diagnosis, please make sure the X-431 Torque handset is properly connected to the vehicle. Fig. 5-37...
  • Page 63 X-431 Torque User Manual then tap “Login” to navigate to the following figure. Fig. 5-38 4. Tell the partner to check the box “Series number” and enter the Serial Number provided by you, and then tap “Start remote diagnosis” to control your device remotely.

  • Page 64: How To View Diagnostic History

    X-431 Torque User Manual 5.4 How to view diagnostic history? Generally once a vehicle diagnosis is performed, X-431 Torque will record the every details of diagnostic process. The History function provides direct access to the previously tested vehicles and users can resume from the last operation, without the necessity of starting from scratch.
  • Page 65 X-431 Torque User Manual • Tap “Quick access” to directly navigate to the function selection page of last diagnostic operation. Choose the desired option to proceed.

  • Page 66: Diagnostic Feedback

    X-431 Torque User Manual 6 Diagnostic Feedback This item allows you to feedback your diagnostic problems to us for analysis and troubleshooting. Tap “Diag. Feedback”, a pop-up message will appear: Fig. 6-1 Tap “OK” to choose the vehicle diagnostic record page.
  • Page 67 X-431 Torque User Manual Fig. 6-2 A). Tap the desired vehicle to enter the diagnostic log selection page. Fig. 6-3 Select the check box and tap “Submit”. A screen similar to the following will appear:...
  • Page 68 X-431 Torque User Manual Fig. 6-4 Choose the failure type and fill in the detailed failure description in the blank text box and telephone or email address. After inputting, tap “Submit Result” to send it to us. B). Tap “History”, the diagnostic logs marked with different color indicate the process status of the diagnostic feedback.

  • Page 69: M Readiness

    X-431 Torque User Manual 7 I/M Readiness An important part of a vehicle’s OBD II system is the Readiness Monitors, which are indicators used to find out if all of the emissions components have been evaluated by the OBD II system. They are running periodic tests on specific systems and components to ensure that they are performing within allowable limits.
  • Page 70 X-431 Torque User Manual meet federal clean-air standards. I/M Readiness indicates whether or not the various emissions-related systems on the vehicle are operating properly and are ready for Inspection and Maintenance testing. The purpose of the I/M Readiness Monitor Status is to indicate which of the vehicle’s Monitors have run and completed their diagnosis and testing, and...
  • Page 71 X-431 Torque User Manual Figure 7-2 Note: means not available on this vehicle, means incomplete or not ready, means Completed or Monitor Ok.

  • Page 72: Software Update

    X-431 Torque User Manual 8 Software Update If you did not download the software in process of product registration or a pop-up message prompting you that some new software can be updated, you may use this option to download it or keep it synchronized with the latest version.

  • Page 73: Profile

    X-431 Torque User Manual 9 Profile This function allows users to manage personal information and VCI connector. 9.1 My Report This option is used to view, delete or share the saved reports. Tap “My Report”, there are total 3 options available.
  • Page 74 X-431 Torque User Manual • To select certain report, check the box before the report. To select all reports, tap “Select All”. To deselect all, tap “Unselect”. • To share the report with others, select the desired one and then tap “Share”.
  • Page 75 X-431 Torque User Manual Tap the desired one to enter: Fig. 9-3 Select the desired data stream items and tap “Confirm” to jump to the playback page:...
  • Page 76 X-431 Torque User Manual Fig. 9-4 On-screen Buttons: Graph – displays the parameters in waveform graphs. Combine – this option is mostly used in graph merge status for data comparison. In this case, different items are marked in different colors.

  • Page 77: Vci

    Once you choose the connector that belongs to other account, you have to log out, and then input the right account to continue. 9.3 VCI Management This option is used for X-431 Torque to deactivate pairing up with the VCI connector via Bluetooth. Fig. 9-5 * Note: please be sure to keep the VCI connector powered on while performing the operation.

  • Page 78: Firmware Fix

    X-431 Torque User Manual 9.5 Firmware Fix Use this item to upgrade and fix diagnostic firmware. During fixing, please do not cut power or switch to other interfaces. 9.6 Profile Use this item to view and configure personal information. Fig. 9-7 •...

  • Page 79: Print Information

    X-431 Torque User Manual System are available. 9.8.2 Print Information This option lets you define your print information. It mainly includes Workshop, Address, Telephone, Fax and License Plate. Fig. 9-8 After inputting, tap “Save”. Once you saved the print information, it will be entered automatically in the “Add Information”...
  • Page 80 X-431 Torque User Manual Fig. 9-9 A. If it is the first time you have operated this printer, please proceed the following: 2. For initial use, you are suggested to reset the printer: Press and hold [MODE] & [FEED] for 8 seconds, the following resetting command will be printed out:...

  • Page 81: Orientation

    If the local network changes, you have to reset the Wi-Fi printer. 9.8.4 Orientation X-431 Torque supports 3 kinds of display mode: Auto, Horizontal and Vertical. Fig. 9-10 When “Auto” is applied, the system will rotate the contents of the screen when the handset is rotated.

  • Page 82: Others

    X-431 Torque User Manual 10 Others 10.1 Email The function allows you to send and receive email. 10.1.1 Configure an email account Note: Before sending or receiving email, you have to set up an email account. In addition, this function required a stable network connection.

  • Page 83: Download Files

    To configure it, tap Settings -> Security, and then slide the Unknown sources switch to off. 10.3 Synchronization You can transfer media files and APK between the PC and X-431 Torque. 10.3.1 Connect to PC 1. Use the USB cable to connect the X-431 Torque to your PC.

  • Page 84: Install An Application

    3. Set the tool as “Connected as a media device”, and copy the APK file from the PC to the tool. 10.4 Clear Cache Doing so clears all browsing records and accounts and enables X-431 Torque to run smoothly and quickly. 1. Tap Settings -> Apps.

  • Page 85: Faq

    “Uninstall”). If all steps mentioned above are finished and the system still works slowly. Please try to close the system and reboot your X-431 Torque. 4. How to reset X-431 Torque? Resetting may cause data loss. Before doing so, please make sure important data and information has been backed up.
  • Page 86 7. How to pair the VCI connector with the X-431 Torque handset? Users can pair the VCI connector with the X-431 Torque handset via Bluetooth when testing the vehicle or in system settings.
  • Page 87 8. How to set up a network connection? X-431 Torque has built-in Wi-Fi that can be used to get online. Once you’re online, you can register your X-431 Torque, browse the Internet, get and update apps and send email on your network.
  • Page 88 10. The data and time of X-431 Torque can not be set. It is because Automatic date & time is set on your X-431 Torque. Tap Settings > Date & time, deselect “Automatic date & time” and then set the date and time...
  • Page 89 • Order quantity • Part number • Part name Customer Service If you have any questions or comments please forward them to: LAUNCH Tech USA Product Support Phone: 877-528-6249 xt: 4 E-mail: support@launchtechusa.com Fax: 562-463-1590 Monday - Friday 5 am - 5 pm PST...
  • Page 90 If the unit is determined to be out of warranty, it will be repaired for a nominal service charge plus return freight. Send the unit pre-paid to: Attn: LAUNCH Tech USA 1820 South Milliken Ave. Ontario, CA 91761...

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