Kenmore 23102 Use & Care Manual page 16

If you experience 1
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
Possible Causes
Not cleaning or Using too much detergent.
removing stains (cont.)
Not using correct cycle for fabric
type.
Incorrect dispenser
operation
Fabric damage
Not using dispensers.
Not washing like colors together.
Clogged dispenser.
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged
before washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
Odors Monthly maintenance not done as
recommended.
Using too much detergent.
Lid locked light is The lid is not closed.
flashing A cycle was stopped or paused using
the START/PAUSE/Unlock Lid button.
Single-dose laundry Adding laundry packet incorrectly.
packet not dissolving
Solution
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Use a higher soil level cycle option and warmer wash temp to
improve cleaning.
Use Heavy Duty Super or Normal Super cycle for tough cleaning
(on some models). See the "Cycle Guide" to match your load
with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener
staining (on some models).
Load dispensers before starting a cycle. Select with Softener when
using fabric softener.
Avoid overfilling.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Load dispensers before starting a cycle.
Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Always read and follow garment manufacturer's care label
instructions. See the "Cycle Guide" to match your load with the
best cycle.
See _Washer Care" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See _Washer Care" section.
Close the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Be sure laundry packet is added to washer basket before adding
clothes. Do not add packet to dispensen Follow the manufacturer's
instructions to avoid damage to your garments.
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