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11. Guarantee and maintenance
ECOM grants a guarantee of two years for the functioning and material of this pro-
duct under normal operating and maintenance conditions. This guarantee does
not apply to products that are altered or neglected or used, accidental damage or
exposed improperly to unusual operating conditions as well as improper handling.
Guarantee claims can only be granted if the defective equipment is returned. We
reserve the right to repairs, new adjustments or exchanges of equipment.
The existing guarantee regulations are the only right to compensation of earnings
and are valid exclusively in place of all other contract or legal agreements. ECOM
takes no responsibility for special unavoidable consequential damages as well as
loss including loss of data, irrelevant of whether or not handling, proper or impro-
per, can be traced back to violation of the guarantee.
In the case of those countries whose restrictions of legal guarantee as well as the
exception or restriction of consequential damage is not permitted, it could be that
the above mentioned limitations and exceptions are not valid for every purchase.
Should any condition of these regulations be found ineffective or not acceptable
by a court, the effectiveness or forcibility of any other operation of these regula-
tions will remain untouched.
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