Showing The Battery Info; Troubleshooting - Jabbla Tellus 5 User Manual

Tellus 5
The Mind Express dialog shows the version number (3) and the Mind Express serial number (2).
2.5

Showing the battery info

In your dealings with the support department, you will be asked to supply the battery info on your device.
Right-click in the system tray and select Battery info from the shortcut menu.
The Tellus5 dialog is displayed with the battery information.
See also
Charging the device on page 16
Viewing the power status on page 16
The battery alarm settings on page 32
Replacing the battery on page 36
2.6

Troubleshooting

Problem
The touch screen is slow or is not working properly.
The device is not responding.
The device is becoming hot.
No Bluetooth devices found.
The device cannot be switched on.
The on/off indicator flashes 4 times in quick succession
The on/off indicator flashes 4 times
The battery does not charge properly.
G Maintenance and troubleshooting
38
2 Troubleshooting
Solution
• Restart the device to correct any software errors.
• Clean the screen. See Cleaning the device
Reset the device. See Resetting the Tellus 5
During long and intensive use of the device, it can become hot. This is normal
and has no effect on the life or performance of the device.
• Make sure Bluetooth is enabled on the device you want to connect to.
• Make sure your device and the other device is within the maximum
range of 10 meters.
• If necessary, remove any objects between the device and the other
device.
• The device may not be compatible with your device.
The battery has insufficient charge for starting the device. Connect to the
power supply and switch the device on.
If the battery can no longer be fully charged, please contact the support
department of the distributor where you purchased the device.
on page 36.
on page 25.