Troubleshooting; Warranty Information - PRESONUS Eris E3.5 Owner's Manual

4. Resources
4.2.

Troubleshooting

4.2. Troubleshooting
No Power. First ensure that your active Eris E3.5 is plugged
in. If it's connected to a power conditioner, verify that the
power conditioner is turned on and functioning.
No audio. If your Eris E3.5 appears to power on but you hear no
sound when playing audio from your audio source (the lights are on
but nobody's home), first make sure that the cable connecting your
audio source to the monitor is working correctly. Also, verify that the
volume control is set to provide enough amplitude for the signal.
If only the passive E3.5 is not passing audio, check
your speaker-wire connections and verify that the bare
wire is fully inserted into each connection.
Hum. Usually, hum is caused by a ground loop. Verify that all
audio equipment is connected to the same power source.
Sound is thin. If the sound of the speakers seems thin and brittle,
check that your speaker wires are connected correctly (i.e., the positive/
red connection on the active Eris E3.5 is connected to the positive/red
connection on the passive Eris E3.5 and the negative/black connection
on each is connected to the negative/black connection on the other).
4.3

Warranty Information

How Consumer Law Relates To This Warranty:
PreSonus's warranty obligations for this hardware
product are limited to the terms set forth below:
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE
(OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED
BY LAW, PRESONUS® DOES NOT EXCLUDE, LIMIT OR SUSPEND
OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY
ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT.
FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD
CONSULT THE LAWS OF YOUR COUNTRY PROVINCE OR STATE.
Eris™ Series E3.5
Owner's Manual
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