Samsung HMX-S10BN User Manual page 157

Connecting to a computer
Symptom
Your computer does not recognize
your camcorder.
Cannot play a video file properly on
a PC.
Intelli-studio does not function
properly.
Intelli-studio does not start.
Your computer is not playing
videos, images, or sound located
on your camcorder properly.
The playback screen is paused or
distorted.
Explanation/Solution
• Disconnect the USB cable from the computer and camcorder,
restart the computer, then connect the USB cable again correctly.
• A video codec is needed to play the file recorded on your
camcorder. Install the software provided with your camcorder.
page 133
• Make sure you insert the connector in the correct direction, and
connect the USB cable to the USB jack on your camcorder firmly.
• Disconnect the cable from the computer and camcorder, restart
the computer, and then connect the cable again properly.
• To play back an HD video file, a computer with better specifications
is required.
Use a computer with the recommended specifications.
• Exit the Intelli-studio application, and restart the Windows
computer.
• Set PC Software to On in the Settings menu or install Intelli-studio
in the computer. pages 93, 133
• Video playback or sound may stop temporarily depending on your
computer. The video or sound copied to your computer is not
affected.
• If your camcorder is connected to a computer that does not
support Hi-speed USB (USB2.0), the image or sound may not be
played correctly. The image and sound copied to your computer
are not affected.
• Check the system requirements to play a video.
• Shut down all other applications currently running on the computer.
• If you play a video on your camcorder when it is connectd to a
computer, the video may not play smoothly on the computer,
depending on the transfer speed. Please copy the file to your PC,
and then play it back.
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