Product Care; Customer Service And Support - Philips Strand Lighting 100 plus series Operation Manuals

Operations Manual

5. Product Care

The 100 Plus Series Console requires very little care and does not have any user-serviceable parts. Avoid spilling
liquid on the equipment If this should happen, switch the equipment off immediately at the mains. To reduce the risk
of fire or electric shock, do not expose the equipment to rain or moisture.
In the event the console needs to be cleaned, remove all power from unit and use only a very mild soap on a damp
cloth. Never saturate the console with any cleaning solution. Dry immediately with a soft lint-free cloth after
cleaning.
WARNING! Never use harsh chemicals or solvents such as window cleaners, paint removers, etc.

6. Customer Service and Support

At Strand Lighting, we are committed to providing you the highest quality in customer service and product support.
Whether your needs are telephone troubleshooting assistance or technical service, our full-time staff of experienced
professionals are on-hand to provide support. We also have a world-wide network of Authorized Strand Lighting
Service Centers. For a complete list of Authorized Strand Lighting Service Centers, please visit our web site at
www.strandlighting.com and click on the Support section.
For your nearest Strand Lighting office, please see
manual.
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INTRODUCTION
"Strand Lighting Locations" on the inside front cover of this