Table Of Contents - Humanscale M/Connect Troubleshooting Instructions

Table of Contents

Is the White Power Light Lit on the Hub?2
Are the Drivers Installed and up to Date?4
Mac Security Permission7
Error Message During Displaylink Driver Installation8
Updating the USB Host Controller Drivers9
Updating the Graphics Drivers9
Blue Screen of Death (BSOD)9
Screen Freezes Occasionally10
Screens Go Blank When Laptop Lid Is Closed10
Mouse And/Or Keyboard Lag10
External Screens Are Not Refreshing10
Screen Blinks11
Only One External Monitor Is Working11
No Network Connection11
USB Device Not Working11
Warning about USB Power Surge12
Warning about Displayport over USB12
There Is no Video on the External Display(S)12
The Video on the External Display(S) Is Distorted12
HDCP Content Does Not Display13
Laptop Does Not Boot with Dock Attached13