Troubleshooting - Allen-Bradley 6177R-MM User Manual

Chapter 6 Troubleshoot the System

Troubleshooting

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6. Click Hardware Monitor on the Advanced screen.
See Hardware Monitor on page 67
Use this menu to determine if there is an issue with internal voltages or
component temperatures.
Follow these steps to identify and isolate an issue with computer operation.
1. Shut down the computer by using the appropriate method for the
installed operating system.
See Shut Down the Computer on page 34
2. Disconnect power to the computer.
3. Disconnect all peripheral devices from the computer.
4. If a keyboard and mouse are used, verify that they are properly
connected.
5. If an external display is used, verify that it is properly connected.
6. Connect power to the computer. During POST, one of three events
occurs:
• The start-up process is completed.
• A nonfatal error occurs and the related error message is displayed.
• A fatal error occurs and the start-up process terminates.
If
The computer starts
The issue is with a specific software or driver
The issue is not related specifically to software,
a driver, or a peripheral device
Rockwell Automation Publication 6177R-UM002E-EN-P - March 2017
for what information is shown.
for more information.
Then
Reconnect all peripheral devices one at a time until the
issue occurs.
Reinstall the software or driver.
Proceed to Diagnostics on page 85.