Vivitek NovoConnect NovoEnterprise User Manual page 137

Wireless collaboration
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A:
There may be an aspect ratio mismatch between the NovoEnterprise's chosen output
resolution and your device's screen aspect ratio (e.g. your device's screen has the 4:3 aspect
ratio, and you have set NovoEnterprise's output resolution to a 16:9 or 16:10 option). Try to set
the display resolution on the NovoEnterprise so that it has an aspect ratio that either matches
that of your device or is as close to your device's screen aspect ratio as possible. You have the
option of letting NovoEnterprise automatically determines the best output resolution by
selecting Auto Config in the display settings.
Q:
During the presentation, my PC/Mac computer's cursor is flickering.
A:
You can try a different screen resolution for your PC/Mac computer. You can also try different
settings for Projection Mode, Visual Quality, and Screen Refresh Rate (which need to be set
before you connect your PC/Mac computer to your NovoEnterprise) until the problem
disappears or is minimized.
NovoEnterprise User Manual V3.1
Page 137

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Troubleshooting

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