Troubleshooting Guide; Replacement Parts - Ninja Single Serve System Pulse BL100 Owner's Manual

Troubleshooting Guide

PROBLEMS
Motor Doesn't Start or
Attachment Doesn't
Rotate.
Food is Unevenly Chopped.
Food is Too Finely Chopped
or Too Watery.
You Cannot Achieve
Snow From Ice Cubes.
Single serve cup is
leaking.
Unit doesn't turn on.
Unit doesn't turn off.
Doesn't mix well.

Replacement Parts

ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website:
www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.
POSSIBLE REASONS & SOLUTIONS
• Make sure the single serve cup, make sure that the tabs are seated in
the slots and turned to the left.
• Check that the plug is securely inserted into the electrical outlet.
• Check the fuse or circuit breaker in your electrical box.
• The unit could be overloaded. Unplug and wait approximately 30 minutes
before using again.
• The unit could be overheated. Unplug the unit and wait 30 minutes to reset.
• Either you are chopping too much food at once, or you are not pulsing
properly. Remove some of the food items.
• The food has been over processed. Pulse ingredients for best results.
Press down on the single serve cup in short intervals.
• For best results use ice straight from the freezer. Try using short pulses
instead of one long one.
• Make sure that the single serve blade set is tightly screwed on to the
cup before blending. Turn the lid tightly clockwise.
• Make sure the unit is plugged in.
• Rotate and press down on the single serve cup to turn the unit on.
• Release your hand from the single serve cup to turn the unit off.
• Pulse ingredients for best results. Press down on the cup in short
intervals for even blending and chopping. For frozen ingredients, pulse
in short intervals of 2-5 seconds and repeat.
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