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Alcatel Omni Office 4039 User Manual
Alcatel Omni Office 4039 User Manual

Alcatel Omni Office 4039 User Manual

Call centre phone

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Omni Office 4039 / 4068 User Guide
Basic Call Handling
Make an internal call
Make an external call
Dial by name
Receive a call
Hold a call
Retrieve a held call
Transfer a call
Retrieve a call [If extension busy or no reply] Press the
Transfer a caller into a mailbox
[Only if Auto Attendant licence open]
Redial last number
Redial List [View a list of numbers dialed]
Further telephone features
Call back on a busy extension
Cancel call back
Park a call
Retrieve parked call
Tannoy / Broadcast
3 way conference call
Exit conference call
Pick up a specific extn [In or out of group]
Pick up a call in your group
(Default)
Dial extension number
Dial '9' and telephone number
Type the 1
3 letters of name on QWERTY keypad, the display will
st
Show the names available, use the
Scroll and OK to dial
Lift receiver or press loudspeaker
Press the 'Hold' key in the display, line will have a musical note
next to it
Press the key next to the musical note in the display
Dial extension number, announce call and press 'Transfer' key in
the display
[Release key], followed by the line key next to the
musical note
Whilst on a call, dial the voice mail extension _____, when
answered, dial * 8, enter destination mailbox number and press
the transfer key
Press the
[Redial] key
From the Menu tab, press Redial List key, use the
arrow] to scroll through the numbers and press OK to dial
Dial extension number, display will show Wait, press 'Callback' in
the display and replace receiver
Display will show "Active Callback" [On Info tab], press the # key
to cancel
Dial 12 or scroll down and press 'Park' to park a call[Display will
show "Parking accepted"]
Lift receiver, dial 12 and extn number where call was parked
Lift receiver, dial broadcast group number 41 – 48
Whilst on a call, dial 3
"Conference" key or dial 50 to join all 3 together
Press "Conference" key or dial 50 and press transfer key or
replace receiver
Lift receiver, dial 13 and ringing extn number
Lift receiver, dial 14 or press Pick up key [The system will give you
the longest ringing call]
left and right arrow to
to answer call hands free
party, when they answer, press
rd
[Down

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Summary of Contents for Alcatel Omni Office 4039

  • Page 1 Omni Office 4039 / 4068 User Guide (Default) Basic Call Handling Make an internal call Dial extension number Make an external call Dial ‘9’ and telephone number Dial by name Type the 1 3 letters of name on QWERTY keypad, the display will...
  • Page 2 Touch Tone dialing When on a call, press the MF Code key in the display to activate touch tone dialing View a missed call [red flashing envelope] Press Red envelope key , press Read Txt msg, display will show call not answered, press OK and press Call to ring the caller back or Clear to delete Forwarding your calls From the Menu tab, press Forward, press the...

This manual is also suitable for:

Omni office 4068