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iKey BT-80-TP Troubleshooting Tips

iKey BT-80-TP Troubleshooting Tips

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1) In Windows, Open Bluetooth menu by: Navigate to Start Menu, Click Search Function, Search for "Bluetooth",
click "Bluetooth Settings"
2) Ensure Bluetooth is ON –
1) Turn on BT-80-TP by holding the "Power" Symbol in the top right corner for 3 seconds and release, Red LED
should blink 3 times –
2) To Pair: Press and hold "Bluetooth" button, Blue LED should start blinking, release button –
iKey Troubleshooting Tips
iKey BT-80-TP Bluetooth Keyboard
How to Pair using Windows 8
RED BOX
BLUE BOX
GREEN BOX

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Summary of Contents for iKey BT-80-TP

  • Page 1 “Bluetooth Settings” 2) Ensure Bluetooth is ON – RED BOX 1) Turn on BT-80-TP by holding the “Power” Symbol in the top right corner for 3 seconds and release, Red LED should blink 3 times – BLUE BOX 2) To Pair: Press and hold “Bluetooth” button, Blue LED should start blinking, release button –...
  • Page 2 3) In the Bluetooth menu of Windows 8, “iKey Bluetooth Keyboard – Ready to pair” should appear – RED BOX 4) Click “Pair” – BLUE BOX 5) A passcode should appear 6) Type this code on the BT-80-TP and press “Enter”, Please note this number will change for each new pairing.
  • Page 3 1) In Windows, Open Bluetooth menu by: Navigate to Start Menu, Click Search Function, Search for “Bluetooth”, click “Bluetooth Settings” 2) Menu should show a “IKEY Bluetooth Keyboard – Connected” device 3) Click the keyboard to show “Remove Device” 4) Click “Remove Device” –...
  • Page 4 Ensure “Show Hidden Devices” is selected i.e. A check mark will appear if the option is ON 4) In Device Manager expand “Bluetooth” – RED BOX 5) Right click on the IKEY Bluetooth Keyboard to be removed and select “Uninstall” – Green Arrow...
  • Page 5: Troubleshooting Tips

    Troubleshooting Tips  Issue: Keyboard connects but Touchpad and Mouse buttons do not work o Symptoms: Keyboard functions normally, touchpad does not work, mouse buttons do not work o Troubleshooting: 1) Ensure keyboard is “awake” by pressing any keyboard button. 2) Toggle “Caps Lock”...
  • Page 6  Issue: No option to input passcode when reconnecting Windows 8 and 10 o Symptoms: Computer states : “Enter the passcode for your keyboard” o Troubleshooting Ideas: 1) Click the phrase “Or, try entering a passcode on it.” To reveal the passcode– Red Box 2) Enter passcode on keyboard and press enter ...
  • Page 7  Issue: Keyboard will not stay charged o Symptoms: after charging, keyboard battery life drains dramatically under normal use. After charging, keyboard displays low battery. o Troubleshooting Ideas: 1) Ensure keyboard is fully charged (charging LED will go off once finished). 2) If keyboard will not charge refer to steps above for “Keyboard wont charge”.
  • Page 8 1) Open Windows Control Panel, and Change "View by:" to Category (RED BOX) if not already set. 2) Under Hardware and Sound, click "Add a Device" (ORANGE BOX) 3) Ensure the iKey Bluetooth keyboard is in search mode by pressing the Bluetooth symbol. The blue LED should begin to flash.
  • Page 9 6) The screen should now switch and provide a passcode. Enter this code onto the keyboard and press Enter.