Troubleshooting - Plantronics DISCOVERY 640 User Manual

TROUBLESHOOTING

MY HEADSET DOES NOT WORK WITH MY PHONE.
POSSIBLE CAUSE
Headset was not in discovery mode when
mobile phone menu selections were made.
Incorrect menu selections were
made on your mobile phone.
I DID NOT ENTER MY PASS KEY.
POSSIBLE CAUSE
Your phone did not locate the Headset.
Incorrect menu selections were
made on your mobile phone.
CALLERS CANNOT HEAR ME.
POSSIBLE CAUSE
Mute is turned on.
I CANNOT HEAR CALLER/DIALLING TONE.
POSSIBLE CAUSE
The Headset is not turned on.
Your Headset is out of range.
Your Headset battery is flat.
The listening volume is too low.
SOLUTION
See page 7 "Bluetooth Pairing".
See page 7 "Bluetooth Pairing".
SOLUTION
Repeat the Pairing process on page 7.
Repeat the Pairing process on page 7.
SOLUTION
Press both sides of the
Volume/Mute Button simultaneously.
SOLUTION
Press the Call Control Button for 2 seconds until you hear
a beep or see the Headset Status Indicator glow blue.
Move the Headset closer
to the phone or Bluetooth device.
Charge your battery using the AC Power Adapter
supplied, the AC Adapter from your mobile phone,
or a AAA battery.
Press the top part of the Volume/Mute Button
to increase the sound heard in the Headset.
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