TCL AC12000E User Manual page 18

Please, for your own convenience, make these simple checks before calling the service
line.
If the unit still fails to operate call: 0871 620 1057 or complete the online form
1. Has the unit been standing upright for at least 2 hours?
2. Is the unit plugged into the mains?
3. Is the fuse OK?
4. Switch the unit off and wait three minutes to see if the issue is resolved. Restart the
unit.
5. Check if the water tank is full.
TCL UK SUPPORT
Office hours: 9AM - 5PM Monday to Friday
TCL AIR CONDITIONING
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA
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