Diverse 2011 user guide The Diverse 2011 is not compatible with the Diverse 1000 This equipment is not designed for making emergency telephony calls when the power fails. Alternative arrangements should be made for access to emergency services.
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Check that your Diverse 2011 is complete. When you unpack you should have: • Diverse 2011 and base station • Battery pack (NiMH) • Handset belt clip • Battery compartment cover • Power adaptor • Telephone line cord • Caller Display user guide...
End Call (red) Lets you end calls and cancel procedures. For use with switchboards and BT Select Services. Diverse 2011 Lights up when you are on a call and flashes if you have received calls (caller display).
In this guide At a glance Introduction Setting up Using the Diverse 2011 Changing the settings of your Diverse 2011 Additional Features Registering a new Diverse 2011 with the base station Switchboard compatibility Maintenance Help Technical information Index Hints and tips boxes In this user guide, we have included helpful tips and important information shown in grey boxes.
A distance of at least one metre should therefore be observed between the telephone and medical equipment. 5 The Diverse 2011 can also interfere with other electrical equipment e.g. answering machines, TV and radio sets, clock radio/ alarms and computers if placed too close.
Energizer Eveready RC 6 GP60 AA KC Plan where you will put your Diverse 2011. It should be within two metres of a power socket and the phone socket. 1 Connect the power cable Plug the power cable into the power socket on the underside of your Diverse 2011.
4 Plug your Diverse 2011 into the phone socket If you do not have a modern phone socket, call Freefone and ask for a BT engineer to come and fit the correct socket. This is a chargeable service. WARNING It is recommended that the line cord is not connected until the handset is fully charged.
It will come on again occasionally to indicate that the battery is being topped up. When the handset battery has been charged for 16 hours, the Diverse 2011 is ready to use. Spare batteries are available from the Diverse Helpline on...
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31. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 2011. symbol may also f lash after a power failure. Provided the handset has been registered with the base,...
Using the Diverse 2011 Display Option buttons Menu button Your Diverse 2011 offers a menu driven display. You enter menu lists by pressing the button. The MENU buttons below the screen OPTION allow you to select options within each menu and make adjustments to their settings.
PHONE Secrecy You can use the Diverse 2011 to place your caller on hold so that they cannot hear you talking. To obtain secrecy on an external call •...
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Paging and making calls between handsets If you have multiple handsets registered with the base, the Diverse 2011 enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.
END CALL your handset on the base station. Using the Directory Your Diverse 2011 has a Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).
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Entering names and numbers There are three lines in your display for entering information. 1st line for the name (maximum 16 characters) 2nd and 3rd lines for the number (maximum 32 characters) Upper and lower case • Press the button to switch from lower to upper case for one character.
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To change an entry – – – • Press the DIRECTORY • Press the UP/DOWN scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name. • Press the MORE OPTIONS •...
Insert a function/pause Using INSERT FUNCTION allows you to insert a pause. This is generally required when your Diverse base station is connected to a switchboard/PBX. Show Function Displays an explanation of any special character used in a stored number or short cut code (see Short Cuts, page 16) Check Duplicate...
Call barring You can set your Diverse 2011 so that no outgoing calls can be made except calls and any 9112 special ‘emergency numbers’ stored in the base station memory. See your base station user guide for details. Your handset PIN number acts as a security measure when locking the Diverse 2011.
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WARNING Total units and unit check features are not applicable in the UK and can be deleted to conserved memory. Pre-set short cut menu These short cuts must be stored in the memory before you can use them. See below. To store the pre-set short cuts •...
Request PIN code (C) The short cut is interrupted and you can enter a PIN of your choice (e.g. for telephone banking). The entries are displayed as “ ”. When you have confirmed your entry press the button the short cut continues processing.
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Check or Request number (N) The short cut is interrupted and you can enter a number of your choice. When you have confirmed the number press the button the short cut continues processing. Request acknowledgement (Q) The short cut is interrupted to allow you to hear the dial tone, for example.
To view, change or delete a short cut • Press the button. MENU • Use the DOWN highlight SHORT CUT. • Press • Use the DOWN highlight the short cut you want. • Press the MORE OPTIONS From here you can view, edit or delete a Short Cut.
Diverse ISDN product, refer to the ISDN User Guide. Changing the settings of your Diverse 2011 To adjust the handset volume You can set the handset volume to button to three different levels – low, medium MORE and high.
• Press the LEFT/RIGHT set the volume or tone required. The ringer or tone is played for you. • Press the button to confirm. To adjust the ringer volume in the base station There are seven levels: 0 = off, 6 = high.
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• Press the AUTO BACKLIGHT or AUTO TALK. • Press the • Press the change the setting. • Press the To reset your Diverse 2011 to its default settings • Press the • Press the SETTINGS. • Press the • Press the HANDSET SETTINGS.
For information, call: Free 150 Free 152 If you are connected to a network other than BT, you will first have to subscribe to that network’s Caller Display service. Call your network provider for more information. See the enclosed Caller Display user guide for further details.
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A PIN on your handset protects information, such as numbers stored in the memory, from unauthorised access. If you change your Diverse 2011 PIN, keep a note of it in the box provided at the front of this book. < >...
This is called group ringing. Ring priority Your Diverse 2011 can be set so that an incoming call will ring first at a preferred handset. If there is no answer, the call will revert to all other handsets.
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To set the number of rings on ring priority You can specify the number of rings your selected handset can have before an incoming call reverts to all available handsets. INT SET • Press the button. • Press the button •...
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Level 1 is the most sensitive setting. The default setting is level 2. WARNING The Baby Alarm function on your Diverse 2011 is activated only by noises over a certain volume. As it does not provide continuous monitoring it should therefore only be used as a back-up to your existing baby monitoring system.
When the Baby Alarm is switched on, the handset will not ring. Incoming calls are displayed on the handset’s screen. Place the phone 1-2 metres away from the baby. Make sure they cannot get hold of the handset. All warning beeps should be switched off before using the Baby Alarm, see page 23.
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Operating with more than one base station Your Diverse 2011 can be used with up to 6 base stations. Each base station should have its own number, from 1-6 or a unique name. If you are registering a handset with more than one base station, we recommend that you: 1.
BASE 1..either at a Diverse 1010, 1015, 2010, 2011, 2015, 2020 Pocket or 2016 base station. Press and hold down the button at the base station...
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To set the Diverse 2011 to search for a specific base signal If you are using your handset in an area where the base signals overlap, we recommend that you specify one base station as the priority signal that your handset should search for.
Setting the TONE or PULSE mode Your Diverse 2011 is preset to TONE dialling – where you hear a tone beep each time you dial a number. Tone dialling is suitable for all modern digital exchanges and switchboards.
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• You may find it useful to enter 144 (for BT Chargecard access) as one of the access codes, together with an access pause of six seconds – see ‘Setting the access pause’...
Maintenance General Simply clean the Diverse 2011 and base station with a damp cloth or an antistatic wipe. Never use a dry cloth as this may cause a static shock. Service Within the warranty period If you experience a problem with...
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Batteries are available from the Diverse Helpline 0845 790 8070 your local BT shop. BT accepts no responsibility for damage caused to your Diverse 2011 handset by the use of non-NiCad batteries. If you have a problem, the following simple solutions may provide the answer.
Range The maximum range for the Diverse 2011 is up to 300m outdoors and up to 50m indoors. These figures are based on an ideal environment and will vary depending on your particular site.
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Connecting to switchboards The Diverse 2011 is only approved for use with a base which is compatible with switchboards, including those which do not provide secondary proceed indication. If you would like a list of suitable switchboards, contact BT on 0800 .
Call barring lock on lock off Caller display Connecting the power Connecting the telephone line Director y additional functions change a name and number delete a name and number delete all names and numbers dialling an entry...
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Maintenance Making and receiving calls Memory available On/Off Paging Pause PIN (Personal Identification Number) Range Redial delete a redial number Redial memor y copy a redial number Registering with more than one base station 1010, 1015, 2010, 2015, 2-Line and ISDN Returning your handset Secrecy Setting up...
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