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TROUBLESHOOTING
Problems
The steam
generator
ON light does
not light up.
Water runs
through the
holes in the
soleplate.
White streaks
come through
the holes in the rinsed out regularly.
soleplate.
Brown streaks
come through
the holes in the additives in the water for
soleplate and
stain the linen.
Build-up
on soleplate.
There is little or The boiler does not oper-
no steam.
Steam escapes
from the drain- been tightened correctly.
age screw.
Steam escapes
under the
appliance.
If troubleshooting does not assist, before consulting
the retailer regarding their return/exchange policy,
please telephone consumer service at 781-396-0600.
Possible causes
The appliance is not
switched on.
You are using steam
before the iron is hot
enough.
The water has condensed Press the steam button
in the tubes because you
are using steam for the
first time or you have not
used it for some time.
Your boiler has a build-up Rinse out the boiler after
of scale because it is not
You are using chemicals
descaling agents or
ironing.
Your linen is not rinsed
sufficiently or you have
ironed a new garment
before washing it.
You are ironing at too
high a temperature.
You are using starch.
ate, or the red light on the water tank is securely in
control panel comes on
even though there is still
water left.
The removable
water tank is
empty (red
"water tank
empty" light on).
The steam control dial
is set at minimum.
The drain screw has not
Possibility of leak.
Solutions
Check that your
appliance is correctly
plugged in and press
the on/off switch
(located on the front
of the appliance).
Decrease the steam
output while ironing
(steam control dial on
the control panel).
Wait for the iron tempe-
rature indicator light to
go out before ironing.
away from your ironing
board until the iron
produces steam.
every 10 uses (See section
Rinsing Out the Boiler).
If your water is hard,
increase the frequency.
Never add this type of
product (see our recom-
mendations regarding
water to be used).
Ensure linen is rinsed
thoroughly to remove
any soap deposits or
chemicals on new
garments.
See our recommenda-
tions regarding tempera-
ture control setting.
Always spray starch onto
the reverse side of the
fabric to be ironed.
Check that the removable
place and press the boiler
reset button located on
the control panel.
Fill the removable water
tank and press the boiler
reset button located on
the control panel.
Increase the steam output
(control dial on control
panel).
Tighten the drain screw
correctly.
Stop using the generator
and contact an Approved
Service Center.
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