Arris SURFboard SB8200 Quick Start Manual page 2

Install the Cable Modem
1. Connect the coaxial cable to a cable wall outlet (if not connected) and the Cable
connector on the rear of your SB8200.
Hand-tighten each connector.
2. Connect the Ethernet cable to the Ethernet port on your computer and to either
Ethernet port on the rear of your SB8200
3. Connect the power cord to the Power port on the rear of your SB8200 and then
plug it into an electrical wall outlet that is not controlled by a wall switch.
This automatically powers ON your SB8200. Check the front panel LEDs on your
SB8200. During the initial startup, the Power, Receive, Send, and Online LEDs
will FLASH. Afterwards, check that all four LEDs are lit SOLID green or blue.
To view and monitor the configuration settings and operational status of your
SB8200, please see the SURFboard SB8200 User Guide for more information at
www.arris.com/consumers.
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Test the Cable Modem Connection
1. Power ON your computer and log in.
Note: Your service provider may allow for automatic activation which will
automatically launch a special website when you open a web browser.
2. Contact your service provider to activate your SB8200, if automatic activation is
not available.
3. Open a web browser on your computer, such as Internet Explorer, Google
Chrome, Firefox, or Safari.
4. Type a valid URL (such as www.surfboard.com) in the address bar and press
Enter to test your network connection. The ARRIS website should open.
• If the web page opens, your SB8200 was set up properly.
• If the web page fails to open, first check each cable connection on your devices
to ensure that they are securely connected. Then, retype the URL.
If still unsuccessful, you may have to contact your current service provider to
either set up your Internet service or activate your SB8200.
Front Panel LEDs and Rear Panel Connections
During normal operation, the Power, Receive, Send, and Online LEDs on the SB8200
front panel should always be lit SOLID green or blue.
Note: During startup, all four LEDs will FLASH and then light up SOLID in sequence. If the
Power LED does not light up SOLID, please first check the power connection on your
SB8200 before contacting ARRIS Technical Support. If the other LEDs do not light up SOLID
green or blue, please call ARRIS Technical Support at 1-877-466-8646 for assistance.
Power
Receive
Send
Online
Ethernet Ports
Reset Button
Cable Connector
Power Port
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