3PLUS Cruz Owner's Manual page 41

Why is my watch not charging?
1. Make sure the connected power source is working.
2. Make sure the Micro-USB is firmly connected to the
charging dock.
3. Make sure the watch is correctly placed onto the
charging dock. The watch face will change to show the
watch is charging. You can also tell the watch is
charging by looking at the LED display on the charging
dock.
Please visit our website and read our FAQs or contact
customer support if you're still having issues.
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